Any value that remains on your Ticketek Gift Voucher once you have completed your purchase will remain on that voucher for your future redemption. This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. When the customers friends receive their invitation email it will clearly indicate the date and time at which their held seats will expire. If you purchased Refundable tickets during your original event purchase, to apply for a refund please contact the refund team here. Requesting a password reset during the on-sale will use your time limit. 1 0 obj
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Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Log into your My Ticketek account and make sure all the details are correct. You can log into My Ticketek within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. Invitee A starts purchasing two seats from hold. If your question is not answered, contact our membership team via: 1999-2023 Ticketmaster. The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. Hello fresh has an offer on Ticketek, which is a scam don't click it . Once you renew/join as an AFL Member, your club of choice will be notified and they will send your merchandise pack. Venue/City Box Office - collect tickets when you arrive in New Zealand. Please note there maybe no replacement for General Admission tickets. My Ticketek Ticket Delivery. St Kilda v Essendon tickets | Melbourne Cricket Ground | Ticketek Australia Can I use a device larger than a mobile phone (e.g. Some States have specific legislation in place to manage the sale of tickets in certain circumstances. They must present the relevant concession documentation at point of purchase and upon entry to the ground. chevron_left. Will AFL Membership dining have a priority system in place to access tickets? Change My Location
In this case, you can use your barcode to access tickets and this barcode is provided in your renewal email. AFL Members have 2 options regarding entry to a game: General Admission or a Reserved Seat. All rights reserved. How to resell a Ticketek ticket - Tixel Blog Why does the app ask to use your current location the first time it's opened? To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. <>
Ticketek acts as agent for the Seller in the sale of all tickets. Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. Mobile Ticket Delivery can be selected via ticketek.co.nz when accessing from either a PC or smart phone, or ordered through the call centre.
Please note that there will be large wait times on the phone when dining tickets go on sale. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time. Why is there a time limit when I buy tickets? n& ^!$xsC1
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8p^38 |w _>c*)iS. Tour dates Ticketek is selling for the following venues only. Please comply with any stated ticket limit for this event. Sign In Join today Please note: AFL House is currently closed to the public. https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm
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More information relating to mobile ticketing will be communicated in the lead up to the season. Placing seats on hold and redeeming them is limited to online transactions only. 13+ - Adult Ticket. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). PDF Official Stray Kids Collector Ticket FAQ Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. Can I forward my Mobile Ticket to a friend? What is my online AFL Membership account? If there is no connectivity at the venue, can Passbook tickets still be accessed? . Yes, 90 days after the event, tickets will automatically be removed from your Ticket Wallet. You can also add the details of your credit or debit card ahead of your next Ticketek purchase by visiting the Payment Details page after logging in to your My Ticketek account. Member Ticket Redemption Information | Adelaide Football Club These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. Systems are in place at every venue to ensure that each ticket barcode can only be used once. No, we cannot refund the additional charge for the Refundable tickets. Members can alternatively reserve a seat in the pre-determined on-sale period for each game. Once your new card has been printed, your original membership card will be cancelled and a new barcode will be provided to you. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. Select your desired area, then select the $0 member ticket. You can opt-into Friend Spotter during the purchase pipeline, on both the Ticketek website and mobile site. Promoters sometimes request that a number of tickets be held for promotional purposes. Where hand held scanners are used, simply present the mobile ticket to the customer service representative for scanning. When attending the event ensure you can present your card on request. What happens if I forget my phone or my battery dies at the venue? iPad, tablet PC, laptop) to gain entry to an event? The app also uses your location to alert you of events currently being held at specific venues. Ticketek Australia Reviews | Read Customer Service Reviews - Trustpilot Ticketek Online Terms of Use and Privacy Policy. Members who renew their membership prior to January 29th will receive their cards in February before the season starts. Ticketek may charge a reasonable fee for the replacement of tickets. From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. It's the fastest way to buy tickets for your next live experience, receive event alerts and access your mobile tickets to view and share with friends. Yes, the option to use your saved credit or debit card or to save the details of a new credit or debit card while making a Ticketek purchase will be available on all online purchase platforms, including Ticketek's mobile site and mobile app as well as the website ticketek.co.nz. The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. Please keep an eye on your AFL Membership ticketing emails which will include your barcode. endobj
Where possible, we approach eBay, via its VERO program, to have copyright infringing listings removed from its site. Is there anything special I need to do when I get to the venue to scan my mobile? A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. The Ticketmaster accessible bookings team is available 9:00 AM 5:00 PM AEST 7 days a week and forms should be completed as early as possible and at least 24 hours prior to the event. The AFL Membership team will be available to assist with general enquiries on all matchdays at the below locations, Marvel Stadium - Membership services office, across from gate 2 (external). If you enter it incorrectly more than 10 times, no further Voucher IDs will be able to be entered for the remainder of that transaction. All venues have seating options available for patrons in wheelchairs or who require assistance. These tickets will be cancelled and reissued in the name of the new ticket owner. You will receive an Order Confirmation via email immediately. An Ed Sheeran fan shared a screenshot of their Ticketek message. Where can I find my AFL Membership number? I ordered a digital download, CD and/or DVD with my ticket purchase, how do I receive this? Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. For information regarding ticketing of live entertainment and sporting events, or to obtain a copy of the Code of Practice for Event Ticketing contact Ticketek or refer to www.liveperformance.com.au. Your barcode will be on the first page that opens (the homepage). How does Ticketek remember my preferences when I return? How many tickets can be delivered by Mobile Ticket delivery? We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. Upload your ticket. Don't forget to bring your ezyTicket to the event. Tickets purchased to General Admission events cannot be refunded should they be lost. If you have an issue with tickets purchased through an unofficial agency please return to the point . How do I subscribe to receive My Ticketek emails and/or SMS? Going to an event with a social club, company, school, family or friends? Print this PDF as this will be your access to the event. Ticketek Marketplace - Buy and Sell Tickets Note that General Admission tickets, if lost may not be replaceable therefore we again recommend ezyTicket or Ticketek Mobile Ticket, or registered mail where available, On occassion you will also be asked to complete the Ticketek safeguard ("Captcha"). Ticketek's Group Bookingscan help you plan your next excursion. Mobile tickets will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. Ticketek has also been an active participant in various government forums relating to ticket scalping and has also over the years worked closely with Live Performance Australia on this issue. When will I receive my club of support merchandise pack? Reserving a seat is $10.50, with an additional transaction fee for tickets booked through Ticketek. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. Why does Ticketek want to access my Facebook details? If this is not the case, please contact the Ticketek Call Centre on 0800 842 538 and we can look into this for you. Alternatively, you may wish to receive all Ticketek mobile tickets on your mobile phone and either forward them to your friends yourself or keep all tickets on your phone and arrive together with your friends. No, there will not be a priority system in place for AFL Members dining in 2023. Can I sell tickets using online auction sites like eBay? If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. There are three delivery options: Note that for general admission events, tickets can not be replaced. Where do I redeem my Ticketek Gift Voucher? The number of Mobile Tickets that can be purchased per transaction is set to the ticket limit for the event you are purchasing for. Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Socceroos v Ecuador tickets Venue: CommBank Stadium, Parramatta, NSW Date: Fri 24 Mar 2023 OR How to buy accessible tickets PRE-SALE Fri 3 Mar, 9am* PRE-SALE Fri 3 Mar, 4pm* On sale to public Mon 6 Mar, 9am Please see our tutorials on how to reserve seats in the AFL Reserve here. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you.