However, it turned out to be more of a great rip off since everything they told us was a lie. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. They said this was a standard business practice in Mexico. Timeshare Compliance: Reviews, Cost & Ratings in 2023 A fast Google search will load several past timeshare exit scams that you educate yourself on. How did it turn out for you guys? Some people have been successful using this method. I asked to see the rules and they changed the subject. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. Just a thought. when we went to the sellers office we were told they do not buy back units. Complaint / Review: Marketing 4 Sunset Group - Lied and Deceived Family Upon arriving back home we entered our house all to find out that the air conditioning unit had broken and that it would now have to be replaced. I am sure this will cause them to threaten a law suit and other tactics. Please visit this website (specially the video section) to know in detail how these companies operate. Have you been able to get any resolution? If there is an Action Lawsuit going on some one please contact me thank you. The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. i personally would beg to differ. There have been a few lawsuits Sunset Group has been involved in. I'll keep you posted on how it turns out for us, but so far it is not looking good! The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. The above comments confirmed my suspicion of a potential scam. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. Search. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. Very unusual procedure. Timeshare vendors often encourage people to go to a timeshare sales presentation by offering incredible prizes if they stay the entire presentation. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. We use cookies to give you the best experience possible. Customer service contacts and company information. We were well within our 5 business day window. I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. - sunsetsales@sunset.com.mx. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. How to Get Rid of a Timeshare with a Mortgage Balance? Its very important to google the company and read reviews about them especially if you put out big money . They tell you lies to make you buy their packages. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. You also have the option to opt-out of these cookies. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. Resolution Timeshare Cancellation - MyTimeshareExitReviews And they have right of refusal if the owner tries to sell it themselves. We were at this so called "90 minute presentation" for the entire day, almost 8 hours! Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. Thanks! There sat another lady who showed us where our hotel was for the week and gave us a map of the area. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. to justify the additional $480 added to the $9, 815.00 balance. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. They said that they needed some business write offs for their firm. Sunset Groups ratings and reviews reflect all of these issues and complaints. Can You Get Rid of an Occidental Allegro Timeshare? I became suspicious these series of complaints of others. Hello. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. Sunset Group, Sales Dept. How To Get Out of a Grand Solmar Timeshare? Be the first one to write one. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. I wanted to cancel but my wife wanted the SUV for the week. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. I also sent registered letters immediately just to be sure and cover all angles. The second most common complaint is that Sunset Group uses high-pressure sales tactics. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. But they lied about everything. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. The Judge overseeing this case is EDWARD NICHOLAS. Our experience was similar: There are other, more reputable companies out there that can help you cancel your timeshare contract. A scam is an unlawful plan intended to swindle you out of your cash. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. How To Cancel Royal Holiday Club Timeshare? How to Get out of the Ritz Carlton Timeshare? My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! 77500. We strive to be the trusted resource you can count on in the most important . We have the same story as you. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). Thanks. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. Promotoria Sunset Group Timeshare Owners Lawsuit We couldn't get reservations 9 months in advance. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. Have you had any luck with your fight against these crooks? We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. Guess what? We were able to get our contract cancelled and $1, 000 of our $14, 000 back. I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. There are so many complaints, is a class action lawsuit possible? They said we could come anytime to use our 'week'. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. We finally caved in and agreed to meet the last day that we were there. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. How to Get Out of a Capital Vacations Timeshare? On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. Can You Get Rid of a Sunset Group Timeshare? Guide 2023 I am okay to take the 'hit' with collections, but did you make any more payments? 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. Our original contract told us that we could use those or any other Sunset property at any time. Same thing happened to us. Be sure to document everything and consult an attorney if you have any questions along the way. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. PRIVACY POLICY We are Americas #1 Timeshare Exit Resource. Sunset Group, Customer Service Center - csc@sunset.com.mx. If there is a lawsuit please let me know, I was a victim too. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. How to Get Out of a Palace Resorts Timeshare? For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Are you surprised, you shouldn't be. The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! 6. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. These companies specialize in helping people just like you get out of their timeshare contracts. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. Sunset Properties Group - Real Estate Agent in Charlotte, NC - Zillow The complaint has been investigated and resolved to the customers satisfaction. Please don't fall for anything that has Royal Elite's name on it. File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. www.sunsetscam.com I actually thought we had a decent price, and wanted the deal to work. I wanted to see what they were required to provide to us in the contract. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. If there is a lawsuit, let me know guys, I was a victim too. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We couldn't use the 2 weeks concurrently (travel w/family). In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. I feel Sorry for those who have suffered from this kind of scam. Menu. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! Hi! I said "I said mail, not phone, not fax, and not email". By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. Weigh the pros and cons carefully before making a decision. Can You Get Rid of an Escondido Towers Timeshare? Hire a Legitimate Timeshare Exit Company. The first offer to purchase was around 68 thousand dollars. It all started the moment we stepped off of the airplane in Cancun, Mexico. Janet in Vancouver. Were eager to assist in any capacity we can. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. We only recommend companies with high ratings and strong track records in the industry. BIG MISTAKE! I can't begin to tell what a horrible experience it was. I have evidence showing the lies and how Sunset promotes its memberhsip. My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. www.sunsetscam.com. Always do your own due diligence and research any company youre considering doing business with. It does not guarantee you any actual access to a room for any amount of time. 5. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: VW Car-Net Not Working, Lawsuit Blames 3G Sunset The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. We did continue our vacation and had a great time in Cancun. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. Sunset Group is a SCAM! - Cancun Forum - Tripadvisor www.sunsetscam.com No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Consulting. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. You may also end up having to pay hundreds or even thousands of dollars in fees. Sunset World Resorts & Vacation Experiences Review: sunset group 9. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . Lie #3. Timeshare Exit Team Reviews, Cost, Scams & Ratings in 2023 Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. Unfortunately we didnt realize we were being scammed until later. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. Unfortunately, almost every timeshare exit company promises to do the same thing. the marina which is not even built yet was one of the best though. We had enjoyed going to the Sunset Royal in Cancun for many years. Other than flying over and disrupting their sales with leaflets to potential suckers like us. We only suggest companies with high ratings and verified customer reviews. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. Sunset Group, Resort Management Review - Ripoff Report This was again was a bad mistake. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Ripoff Report | Sunset Group complaints, reviews, scams, lawsuits and Thanks. One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. Never begin working with a company without first having everything written down in a legally binding contract. What should we do? We are rather disgusted with Sunset and would like to chat with any/all about this. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. you paid 22 275, how many weeks and were you non the platimun plan? That was enough though. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. Please read and let me know what you think. This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". These are more complaints about this resort: While assessing an agreement, watch out for any irregularities, as they might highlight a scam. FRAUD (charge #2) - Pg. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. Possibly the attorney General also! If anyone has information on contacts I would appreciate the info. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. We decided to fight this through our credit card companies. A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. Sunset Lounge lawsuit heads to court while venue continues to sit empty By continuing well assume youre on board with our privacy policy. I want to thank all of you for your posts. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. I have been trying for months to speak with someone on the phone. Hopefully one day their tactics will end, I meant they are professional scammers. Is there any legal action being taken against the Sunset Group? They refused. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. but this timeshare by Royal Elite/Sandos. He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost. Cant wait for a law suit. Or you can fill out or form on the right side of the page.