These vacations are limited. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. At this point I am willing to let them keep the money they sham me out of. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Submit a complaint and get your issue resolved. Category Timeshares & Vacation Clubs. Rescinding Palmera Vacation Club in Hilton Head, SC On our way down to Hilton Head, we were a little bit behind schedule. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. I am still suffering with cancer issues and cannot pay my medical bills. Theres nothing worse than a cramped hotel room and lack of personal space. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. These vacations are limited. View Details. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. With points, you have the utmost flexibility with booking trips where and when you want. Does anyone else have experience with this and any advice? Please dont include personal, political, ethical, or religious commentary. My biggest fear is the financing paperwork I signed. All of the lies, promises, and representations are part of the scam. With the average cost of a timeshare, you will have already made up what you paid for and more! This post has been removed at the author's request. The BBB has this "company" graded an F with a multitude of unresolved complaints. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. I have already paid $2655 plus $846. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Should I contact the finance company as well to let them know we have canceled the contract? If a deal is actually honest, it will still be there after you take a day or so to check it. Palmera Vacation Club | Timeshares Only World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. We asked plenty of questions, figuring 4 heads were better than 2. I just feel so bad for all of the people that get swindled by vultures like these. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! I would also send a copy via USPS certified mail with tracking today. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. The most helpful contributions are detailed and help others make better decisions. *****. And we prefer to vacation by ourselves instead of as a group. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Websites:There are no additional web sites. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Mr sheldon kept on with his attack he threaten to f- up our credit. Contact them directly! The first thing you should do before searching for rental homes is decide on an ideal budget. Keep in mind, a timeshare is not a financial investment. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Avoid doing business with Palmera. get quotes and more. The complaint has been investigated and resolved to the customers satisfaction. Seller of Travel Reg. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Nothing has been done and calling makes it clear no one cares. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Clear all Please be wary when you go on this tour. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. He purchased from previous individual owner 10 years ago. It was basically, sorry sucker attitude. How do I get out of this? Desired Settlement: cancellation of contract with no negative credit report filing. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. They lied about what the points would get us. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Does anyone else have experience with this and any advice? Who do I contact??? Did they give you any bonus items ? The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Thats just false for anything thats not outright property ownership. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Palmera Vacation Club Reviews | Glassdoor When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". View summaries of the complaint descriptions and responses. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. Our friends did, for sure. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. as it is a completely free way to help other owners find TUG on the internet! He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Pay only $199USDon your exchange fee when you book select Orlando resorts. Hawaii Seller of Travel Reg. It may not display this or other websites correctly. This was enough to scare us away. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. All-Inclusive resorts may charge a mandatory all-inclusive fee. We did not need Palmera without this. Desired outcome: There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. Some restrictions apply. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Palmera Vacation Club - Timeshares / Vacation Rentals Forum This is the version of our website addressed to speakers of English in the United States. BBB Business Profiles generally cover a three-year reporting period. Reply. Like all the other complaints prior to me. ST-36515. Hang onto your paperwork. Bath 2 . But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. However, I cannot afford this. This allows us to verify that our reviews come from real guests like you. Just went through a similar situation as you. One thing I have now witnesses and everything was recorded just last year before COVID 19. I submitted a certified letter to the company with no response. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. #3. The savings and perks are clear. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. Sign up for free now, Sign up for free to participate on the website. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Remove some or all of your filters below. and told them we wanted to cancel the contract or they could Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. You can call member services, leave messages and never get a call back. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Called better business and state of SC. If I were you I'd get out of there as quick as you can. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Palmera Vacation Club reviews & complaints. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Book by 8/15 for travel through 12/15/22. The Palmera membership also included a Quest Perhaps, the finest resort community along the Atlantic Coastline. Your contribution should be yours. Live 5 Investigates: Dozens of complaints filed against local vacation We grabbed our stuff and got the heck out of there. This is a multi-location business. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Please visit RCI.com for details. Our records indicate the company failed to respond to the one complaint brought to its attention. Copyright 2020 Business Consumer Alliance All Rights Reserved. Book by 8/15 for travel through 12/15/22. Promotional discounts and offers may not apply to all properties. Vacation Club membership. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Registration as a Seller of Travel does not constitute approval by the State of California. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. They have their own points system to be used within the resorts that are on Hilton Head. Palmera Vacation Club has resolved 1 complaints. Buyer Beware!!!! Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Contributions should be appropriate for a global audience. This sounded good to me as my current time share only gave me one week and a one bedroom. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. Rental: CST: 2081369-50. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Need to find a different location? Working hours Sun 9:00 am - 5:00 pm For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. RCI, LLC. purchase it back from us. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Respect the privacy of others. Contributions should be travel related. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. ComplaintsBoard.com is a leading complaint resolution website on the Internet. So why do people still buy timeshares? Theyre also applicable regardless of the comments tone. This review was chosen algorithmically as the most valued customer feedback. Has that happened to anyone else? Creating memorable vacations for our members. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. This business is not a member of Business Consumer Alliance. After being told they could take a trip to Hawaii, the couple went back home to Alabama. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Unlimited Vacation Club - Members Only Please! In reality, timeshares are not bad. Taxes, additional fees, and charges may apply. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. To use our mobile site, please enable JavaScript. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. We said that we prefer to rent houses when on vacation instead of staying in condo communities. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. Is this your company? Complaint Resolution Index (CRI) Explained. At our age changing made sense if this transition occured. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. In fact, about 85% of timeshare owners love their brand or resort. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. All Rights Reserved. This is not the first time that we have had issues with getting people to respond, Desired outcome: membership takes 45 days to activate, 15 days after you can One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. You are using an out of date browser. All-Inclusive resorts may charge a mandatory all-inclusive fee. My husband and I are both smart people and we feel so foolish that we jumped into this. Must call to book. My dad had this happen and he called them and said he was not paying anothe dime. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. Learn More. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club.