13-09-2018 Any products or services displayed on this webpage may only represent a portion of the options available to you. Read thedisclosure documentsfor your selected product before deciding. Sydney NSW 2000, Find a Product Disclosure Statement (PDS). Can I withdraw part of my super from bt and leave money in there I am retired, Thanks for your question and apologies for the delayed response. BT Super for Life offers two different insurance options: standard cover or customised cover. BT Retail, like many other companies, use email forms. A notification will be sent whenever a contribution is made into your account. Experiencing issues with the new member portal? The property helpdesk is managed by a third party and are unable to discuss customer enquiries. Perhaps BT have never heard of WhatsApp ? To withdraw money from your super log into your account, go to request a withdrawal and follow the steps. Access a range of investments including shares, ETFs, ready-made portfolios, managed funds and more. You should obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in a Super Product, BT Panorama product, or BT Margin Lending Margin Loan. 233724, is the trustee and issuer of interests in BT Super for Life which is a part of Retire See more Photos See all Videos See all 1:51 The BT Super for Life is the default investment option, under which your investments are allocated for you based on your age. I have an fibre optic (well optic to the box down the road) and then twisted pair to the house my belief was the two new phones are paired to the hub and use the digital portion of the fibre allowing the digital phones in the house to be used. by third parties. You should give at least one months notice to make sure theyre all ready for when you move in. Forgotten your login details? Westpac and its related entities do not stand behind or otherwise guarantee the capital value or investment performance of any investments in, or acquired through, BT Super Invest. Comprehensive and flexible wealth management solutions for your clients in the areas of investing, SMSF and super. 17h28. Strange that a communications company haven't setup an alternative means of communications for customers to contact them when an energy company (EDF Energy) has. BT Super Invest Product Disclosure Statement, BT Super Invest Additional Information Booklet, BT Super Invest - Super Target Market Determination, BT Super Invest - Transition to Retirement (TTR) Target Market Determination, BT Super Invest - Pension Target Market Determination, BT Super Invest Investment Options Booklet, $12.50 per trade, or 0.11% of the transaction value (if greater), 0.04% p.a. While such information is believed to be accurate, Chant West does not accept responsibility for OurPrivacy Statementexplains how we use cookies. I've checked and we are not aware of any stock issues currently. I need to contact BT about a guaranteed speed issue but I can only find an option of a phone number or an online live chat. Calling From Overseas:+612 9155 4070. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. If you've forgotten your username, don't worry. We use cookies for security purposes, to improve your experience on our site and tailor content for you. Call 132 135 Things you should know BT Super forms part of Retirement Wrap ABN 39 827 542 991 ('Fund') and is issued by BT Funds Management Limited ABN 63 002 916 458, AFSL 233724 ('BTFM'), the trustee of the Fund. We would like to reassure you that no changes to the terms, conditions, and features of your existing policy occurred as a result of the sale. However despite BT saying the order is complete they are still to deliver the phones. on Please wait to receive this confirmation before submitting your tax return. BT Super member FAQs Explore BT Super Corporate employer FAQs Explore Adviser support FAQs Explore Contact us Can't find the information you need or looking to speak to our friendly team? We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. She covers all areas of personal finance, and her areas of expertise are superannuation, banking and saving. Monday to Friday, 8:30am - 7:00pm (Sydney time) Request a callback Mail: GPO Box 7490, Cloisters Square WA 6850 Insurance Call 1800 025 127, Monday to Friday, 8:00am - 6:30pm (Sydney time) Underwriting Email: gold.life@BTFinancialgroup.com Fax: 02 9274 5764 Mail: GPO Box 5467, Sydney NSW 2001 Administration Email: Registered in England and Wales No. The issuers of the products named on this website can be found in the relevant disclosure document. on performance. The information in the table is based on data provided by Zenith CW Pty Ltd, ABN 20 639 121 403 (Chant West) unless indicated otherwise. New data shows the best-performing super funds over the last decade, with AustralianSuper being knocked out of the top spot. 17h33 BT Super for Life offers two ways to invest your super depending on how hands-on you want to be. execute the strategy once the Board approves it. The information provided is general in nature and does not take into account your objectives, financial situation or needs. ","anchorName":"#what-are-the-key-features-of-bt-super-for-life"},{"label":"What are the BT Super for Life investment options? You can find your member number online, by providing your: You can also find your member number in your online account, the mobile app or on your annual statement. 13h48. 14h28, on finder.com.au is one of Australia's leading comparison websites. 19h29. Individuals should seek their own independent financial advice and consider the appropriateness of any financial product in light of their own circumstances and needs before making any investment decision. 1300 784 207 Download theInvestment Options Booklet(PDF) for a full list. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Employers have up to 28 days (after the end of each quarter) to make super payments. Keep me signed in. Hi@KH1 sorry that you have not received your equipment. If you need to write to us, please check the back of your bill for the right address to use. Open an account in minutes If youre ready to get started you can apply online in about 10 minutes. 18-04-2020 All examples and images are for illustrative purposes only. Sorry, we dont support new setups via the app anymore. Email Login Page For the home For business and public sector For global business | UK Broadband TV Sport Mobile Gaming Discover BT Halo Help My BT Email Sign in BT ID or Email address Password Show Forgotten your login details? BT is committed to providing great service and our people are dedicated to ensuring we help you achieve your financial goals. This helps us to provide our website to you for free as a customer. life.insurance@btfinancialgroup.com Click here for more information. Your individual situation may differ and you should seek independent professional tax advice. Email . However, note that if you choose to transfer a lump sum, there are tax and Centrelink implications. 1 - 8 of 8 Compare Important information about our super fund comparison table Finder Wallet's services are not covered by the Australian Government Guarantee on Deposits. Investment giant Vanguard has launched a superannuation fund in Australia with low fees and based on index investments. Contact us to learn more about how you can get the most from your BT Super. There's the convenience of logging in at bt.com.au/ btsuperportal or on the Panorama App, using your username and password. This could be that they send out an engineer or they can call you back with some tips to try if they think you dont need one. 21-04-2020 How can I make a complaint. However, we aim to provide information to enable consumers to understand these issues. on This information does not take your personal objectives, circumstances or needs into account. You should consider whether the products or services featured on our site are appropriate for your needs. BT Financial Group does not receive any commissions from Westpac as a . You can learn more about how we make money. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. Investor: 1300 881 716, Monday to Friday,8:30am 6:30pm (Sydney time), Adviser:1800 731 804 Keep me signed in. Sydney, NSW, Australia 2000. Hello These two options are detailed below. +612 9155 4030, BT Panorama relying on this information. Log in to your account or mobile app, to: If you want to claim a tax deduction on your personal super contributions in your next income tax return, you need to complete the Notice of intent to claim a tax deduction for personal super contributions form. Why Westpac is giving away its $37 billion BT super business Elizabeth Knight Business columnist April 21, 2022 3.59pm Normal text size Larger text size Very large text size Westpac investors hoping for a windfall when the bank gets out of its superannuation business BT are set for disappointment. We noticed that you have JavaScript disabled on your web browser. 17h39, https://bt.custhelp.com/app/contact_email/c/1885. Lost or stolen. The courts would usually weigh several factors and existing provisions (e.g. You have had too many unsuccessful attempts to login. If you are unsatisfied with our response to you, or the complaints handling process itself, or you did not receive a response within the required time frame, you may be eligible to take your complaint to an external complaints body. For members in this lifestage, retirement savings are continuing to grow with many years to retirement. It has a a higher allocation to growth assets than defensive, with around one third of your balance allocated to defensive assets. Password Show. Performance, fees and insurance data is based on each fund's default MySuper product. While we aim to action all complaints as soon as possible well generally address your complaint within 45 days of receiving it. BT Super Invest - Transition to Retirement (TTR) Target Market Determination (PDF). was this a special deal as it does not say anything about phones included with Halo do you have a digital phone line? BT Super Invest lets you invest your super how and when you want in one convenient place. If your problem is something that you feel could be resolved via this forum you should post what the problem is and someone willhopefully be able to help you. If we have not lived up to this promise and you have a concern or complaint, we want to listen and ensure your issue is dealt with in a fair and balanced way. The chief executive, or his delegate, take all decisions. +61 132135 btsocialmediateam@btfinancialgroup.com Financial Service BT Funds Management Limited ABN 63 002 916 458, AFSL No. If youve decided to switch to BT broadband, there are two ways you can go about this. Level 11, Tower Two International Towers Sydney The phones apparently connect to the hub and allow you to make two calls at once. For corporate enquiries only - call or write to us at our registered office: BT Group plc Calling from overseas: You've disabled JavaScript on the browser. BT platforms provide one place to manage your clients' investments, SMSFs, super and insurance, supporting you and your clients to manage their wealth. Because of this you should, before acting on this information, consider its appropriateness, having regard to your objectives, financial situation and needs. asklifeclaims@BTFinancialgroup.com, Call 132 135, Monday to Friday, 8:30am 5:30pm (Sydney time). therefore, growth remains main focus of the investment allocation. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. 19h39. Banks are covered by a Government Deposit Guarantee. Information is provided in good faith and is believed to be accurate, however, no representation, warranty or undertaking is provided in relation to the accuracy or completeness of the Information. If you need to contact BT about your broadband bills, whether you want to pay your bill or simply ask a question, there are a few ways you can go about this. 4190816 Read the disclosure documents for your selected product or service, including the Terms and Conditions, before deciding. Full details are available on request. Request a callback, Mail: GPO Box 7490, Cloisters Square WA 6850, Call 1800 025 127, Monday to Friday, 8:00am - 6:30pm (Sydney time), Email: Contact from abroad. The issuers of the products named on this website can be found in the relevant disclosure document. 12h30, there is no online or email to contact BT currently - you need to phone 150 then billing. As always, weve got you covered. Please use one of the customer service options listed above. Learn more, You may be using an old link, to view your email please go to. Create one Quick links Track your order > Report or track a fault > Pay a bill > Get help or contact us > Download the My BT App > Looking for BT Mail? Speak to an expert and have your query resolved in minutes. 13-09-2018 Contact BT. Mon-Fri, 8:30am - 6:30pm (Sydney time), BT Managed Portfolios Contact us on 1800 682 525 Monday to Friday 8 am - 7 pm (AEST/AEDT). Need something to keep you occupied during your downtime? In the meantime, our page on accessing your super might be of assistance. If you feel we have still not fairly resolved your problem you may be able to refer your complaint to the free, external dispute resolution scheme, the Australian Financial Complaints Authority (AFCA). Read the relevant insurance in your super guide for more information. Post:GPO Box 3, Melbourne VIC 3001 BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 RSE L0001090 is the Trustee of BT Lifetime Super - Employer Plan RSE R1001327 ABN 39 827 542 991. Any taxation position described is a general statement and should only be used as a guide. Use the mobile app to keep track of employer contributions. Get a supercharge today! Scan to download the Finder app on iOS or Android. BT calculates your cancellation fees by taking the remaining amount you would pay until the end of your contract and subtracting the costs BT save by you leaving early and 1% if your final payment is paid early. There are several different ways you can contact BT regarding a query, problem, or complaint. Applicants must be between 15-64 years old for death insurance and 15-59 for TPD insurance. How do i contact a human to ask why I am paying for a service I am not getting? Youll need to have your account number ready if you call. If you are unsure you should get independent advice before you apply for any product or commit to any plan. However if you post some details of your problem, then you should be able to get advice via this forum. We endeavour to ensure that the information on this site is current and accurate but you should confirm any information with the product or service provider and read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) or the information they can provide. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. For example, if you paid 35 per month and have 4 months left until your contract ends, your cancellation fee would start at 140 (354). We dont compare all products in the market, but were working on it! More information. to 1.16% p.a. You should obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in BT Super Invest. The simplest way to resolve a complaint may be discussing it with us by phone. Fees will apply for personal advice. BT Super for Life A simple personal super account that's easy to join, manage and grow. Find out how to do this for your browser at https://www.enable-javascript.com/. BTFM is a member of BT Financial Group - A Division of Westpac Banking Corporation. 21-04-2020 Set up your utilities, today! Please provide your full name, member number and best contact number including state area code with landline numbers. You can lodge a complaint using any of the options detailed above. The product will automatically adjust to a more conservative mix of assets by increasing its allocation to conservative assets, such as fixed income and cash, and away from growth assets, such as shares and property, as you get older. The fees and costs provided are current as at19 February 2019 and may vary from time to time. What has been your return over the last 10 years with the BT super fund. product provider, We cannot provide you with personal advice or recommendations. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. BT - Part of Westpac Banking Corporation. Investment, super and insurance solutions to empower our customers to build and protect their wealth. Claiming early release of super + 0.15%* p.a. Password Show. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. Get help here Choose a product Broadband Email Landline & Digital Voice BT Sport TV Mobile Choose a topic Account and Billing Moving to Digital Voice Security BT Halo If you would like to contact BT about the specifics of your policy, you can contact BT by calling (02) 9274 5780. The most complained about issue when it comes to broadband is slow speeds and dropping connection. Ideas and tips to help you to prepare for your best financial future. BT Super Invest is built on the BT Panorama operating system, a market-leading technology that helps you manage multiple investments at once. The following form allows you to search all of BT. To claim an early release of super, youll need to satisfy certain conditions. You can continue on the same contract with the same account but there will be no exit fees if the broadband at your new home cant reach the same speeds as your old one and you want to change or cancel your contract. 13-09-2018 200 Barangaroo Avenue Keep me signed in Help > Create new Email address > 4190816, EEE producer registration number : WEE/AH0065TW, Protecting consumers & delivering content, UK individual Capital Gains Tax & your BT shares, Applying responsible tech principles across the value chain, Supporting small businesses to go digital, Partnering with charities on digital skills, Working with suppliers to get to net zero, Building towards a circular BT and beyond, Investor Relations - for institutional investors and telcoms analysts, Responsible Disclosures - to report an in-scope security vulnerability. *Note: BT Super for Life standard insurance has a pre-existing exclusion for a specific period. Moving house? Fax: 02 9274 5764, Email: We encourage you to use the tools and information we provide to compare your options. By 31/05/2022 fixation phare megane 3 Comments Off. Call us now and talk to an expert. Investor:1800 998 185, Monday to Friday,8:30am 7:00pm (Sydney time) To give feedback or lodge a complaint about our products, services or the website, please see details on how to below. I don't believe it was a special deal that was not how it was sold it came across as standard. If you have attachments send your complaint by post or use the online form. Compare your super balance against the average balance for your age group to see if yours is on track. individuals between 40-49 years of age have been shown. To keep your account secure, your mobile number can only be updated by calling 1300 300 273 (8am-8pm AEST/AEDT weekdays). Lending criteria apply to approval of credit products. Unless otherwise specified, the products and services described on this website are available only in Australia from Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. We can help you improve both of these if you give us a call today! Once youve contacted BT about switching, theyll give you a switching date and sort the rest for you and your BT Smart Hub will be sent through the post and BT will text you when its time to get set up. Where the performance, fees and insurance data for the MySuper fund vary according to the member's age, results for Please report this to us at info@utilityswitchboard.com. If youre switching to a TV and broadband package, you will have to contact your TV provider (if you have one) to cancel your current services. (charged by the issuer). GPO Box 2861 The information in the table is based on data provided by Chant West Pty Ltd (AFSL 255320) which is itself supplied BTPS and BTFM are subsidiaries of Westpac Banking Corporation ABN 33 007 457 141 (Westpac). 18-04-2020 14h24. Target Market Determinations for the products are available. Should we be unable to resolve your concern at your first point of contact, we will then refer the complaint to our dedicated Customer Solutions team. This stage has a very high allocation towards growth assets. These may change or we may introduce new ones in the future. Disclaimer: The information on this page was last updated on 04/01/2023, 15:47:31. on Providing or obtaining an estimated insurance quote through us does not guarantee you can get the insurance.