Can I still use a ticket after I have transferred or shared it with someone else? Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Then your friends can get in with their own phones using the AXS app. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. SOLD TICKETS VIA AXS. Flew in for this show. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Site Map | SOLD TICKETS VIA AXS MoneySavingExpert Forum Select the tickets to transfer and enter the recipient's information. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Use of this website signifies your agreement to our. Tickets Not Showing Up In AXS - StubHub Community Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. What is transfer? We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. If you do not currently have an AXS account you will be instructed to create one during your purchase. Theyll just have to create an AXS account to claim their tickets. Its up to you! You will enter your community username and new password and done! What are my options here? Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Privacy Policy. it never happened. How far in advance can I access my tickets? AXS Mobile ID allows you to manage . Here we are. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Your tickets will no longer be listed for others to buy. Create an account to follow your favorite communities and start taking part in conversations. Go into the app, look at the ticket. No, tickets must be scanned through the Rockets App or the AXS App. Open the AXS app Sign in or create an AXS account. Just follow the simple steps to make the tickets officially yours. Please help. | Never. Manage Cookie Preferences After that, the tickets will be theirs to use with the AXS app. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? For more information, please see our Yep! If you see a Sell button next to your tickets in your account, you can sell them! and our i had the exact same problem. The tickets will be delivered to the buyer automatically. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). A Unicorn of a Groupset - New SRAM Force AXS How do I accept and access tickets sent through AXS? Can I have multiple tickets on one phone? If you already have an AXS account, the tickets will be transferred to your account automatically. Yes. Sorry we couldn't be helpful. Tix originally purchased Spring 2020, was postponed until today 7/31/21. We are changing the way you register and sign-in to the StubHub Community. Sign into your AXS Account and click Listings. | You may also review your transfers and purchase history at AXS.com. Browse your upcoming events and tap the ticket icon for the game or event you would. On the review page, click the Transfer button to send the tickets. Sign into your AXS Account and click Listings. On the review page, click the Transfer button to send the tickets. On the review page, click the Transfer button to send the tickets. And you're done! This way your guests will be able to enter when they arrive using their own AXS Mobile ID. What if my guests arrive at different times? It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Most mobile transfer tickets will not be immediately available. Sorry we couldn't be helpful. Why did the venue decide to use AXS Mobile ID? Many fans find it best to TRANSFER the seats to their guests prior to the event. Use the same email you use on StubHub. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Transfer tickets to friends (for select events). AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. The game is in 36 hours. Yes The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. After the switch, you will enter the email address you use to access the community in order to reset your password. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. My tickets are in The O2 Venue App, what does this mean? i assume they will try to get me to receive the tickets using axs again. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Select the tickets to sell, and then set your price and selling options. Its up to the promoter, artist, or team if you can sell tickets or not. Mobile Ticketing Guide | Houston Rockets - National Basketball Association Step 1: Download and Login into MLB Ballpark App. You will enter your community username and new password and done! On the Review page, click the List Tickets button to finish. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) i spent the next 2 hours trying to get the axs app to work and get my tickets. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Show the ticket in the App at the entrance and get them scanned to enter. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Here's how it works: Click the Transfer button next to the event in your AXS account. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. When your tickets sell, youll receive an email informing you of the sale. Customer service all the way to your seat, 2000-2022 StubHub. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Browse your upcoming events and tap the ticket icon for the game or event you would like to access. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Transfer Tickets - AXS Help Center I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Open the App and sign in to see your tickets. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Yes Can seats be transferred to someone who doesnt have an AXS account? Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Danielle is the author of this solution article. The concert is tomorrow. This is the QR code you will display upon entering the venue. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. [deleted] 1 yr. ago. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. 2023 They should be able to tell you if the tickets are active. Press J to jump to the feed. If you do not currently have an AXS account you will be instructed to create one during your purchase. You should see something to transfer. Can seats be transferred to someone who doesnt have an AXS account? Ask the Community Contact Support When I sell tickets, do I have to deal with the buyer? Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. After logging into the app, verify the tickets are available in the app. Stubhub tix not transferred to AXS acct, show is tonight Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. I purchased 2 tickets through stubhub January 2020. Is there any way to get any assistance? Select the tickets to transfer and enter the recipient's information. It got postponed and now we all cant go. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. I can't see my tickets in the AXS app - AXS Help Centre Now we just want to get rid of them ugh. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Your AXS Mobile ID ticket will now show up. Select the tickets to sell, and then set your price and selling options. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. You'll then be asked to review the transfer. AXS Tickets app not working? crashes or has problems? - JustUseApp Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. StubHub told me to call AXS and let them know this was due to the show being postponed. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Privacy Policy | We bought the tickets through AXS and we have no clue how to sell or transfer them. Theyll also need to get the AXS app. If available, youll see the option to get tickets with AXS Official Resale on the event page. Yes There is no fee for transferring seats and you are allowed unlimited transfers. If you already have an AXS account, the tickets will be transferred to your account automatically. Help us improve this article with your feedback. Show the tickets on your phone for everyone in your group. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Click the Transfer button next to the event in your AXS account. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Lindsay is the author of this solution article. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. The event staff will scan this digital barcode to let you and your party into the event. Getting tickets in your AXS account : StubHub What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. There is no fee for transferring seats and you are allowed unlimited transfers. You also have the option of transferring and listing your tickets for sale prior to the event. Updated a few days later TL;DR: Call the merchant that issued the tickets. Review listing information and choose Credit Card for payout. When fans have tickets they cant use, they list them for other fans to buy. Was wondering if you had any update on how yours is going? All Rights Reserved. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Present the scannable QR code at the door for entry to Toyota Center. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. How do I use the Rockets App to enter the building? i will not book anything on stub hub as a result. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Show the ticket in the App at the entrance and get them scanned to enter. Many fans find it best to TRANSFER the seats to their guests prior to the event. Official Tickets and Your Source for Live Entertainment | AXS.com Tickets Seat numbers it lists 13-16 ? Solved: Mobile Tickets Have No Barcodes - StubHub Community Click the Transfer button next to the event in your AXS account. Tap View to access the barcode and scan in for entry. When its time for the event, they can open the app to show their tickets on their phone. Can anyone help? Trying to sell/transfer HS tickets on AXS Sign in or create an AXS account. For more information, please see our You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. OR. Select the tickets to transfer and enter the recipient's information. axs allows you to transfer ticket you have bought from within the app. Flew in for this show. Enter the recipients first name, last name and email address, or select from a list of. The gig has not been cancelled we just chose not to go. To view your AXS Mobile ID tickets click on your initials in the middle. If you do not currently have an AXS account you will be instructed to create one during your purchase. No paper tickets required. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Click the 'Transfer' button and your guest will receive a notification via . We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Click the Sell button next to the event in your AXS Account. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Ability to transfer and/or sell tickets varies by show and is subject to change. Press question mark to learn the rest of the keyboard shortcuts. After completing the account information, you may buy, sell or manage any seats in your account. Browse your upcoming events and tap the ticket icon for the one you would like to sell. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). AXS Mobile ID - FAQ - Fox Theater Overall, disappointing, but fair. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Your tickets will no longer be listed for others to buy. What if my guests arrive at different times? If they already have an AXS account set up the tickets will go in their account automatically. Bought tickets for a group? Open the App and sign in to see your tickets. I am having trouble "accepting" my Electronic Transfer - Support Youll be able to transfer money to your bank from your account on AXS.com. They assured me that the tickets would be transfered once they got ahold of the seller. I purchased tickets for a concert back in February. How will I know if my transfer was successful? Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Enjoy the event! Third-Party Resale Tickets: Everything You Need to Know. Cookie Notice I was never able to get ahold of SH again. Theyll just have to create an AXS account to claim their tickets. Why can't I see my tickets in the App? - AXS Help Centre However, we recommend that you transfer tickets to each person attending the event. may not be valid. Are screenshots of the barcode valid for entry? Before following any of the steps below, make sure you download the Official Houston Rockets App! Copyright When its time for the event, they can open the app to show their tickets on their phone. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. (*If you can't remember your password, tap. All rights reserved. it must be some garage shop with three programmers. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Stubhub assured me my tickets would be available. I followed the directions of creating a AXS account via the email address that they sent me the email. Click the Transfer button next to the event in your AXS account. This will bring you to the page to confirm the correct email associated with the order. If your friend already has an AXS account, the tickets will be transferred instantaneously. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. How do I accept and access mobile transfer tickets? - SeatGeek You've been successfully subscribed - thanks! AXS handles payment and delivery so buyers and sellers never interact with each other. I tried calling axs.nobody was home. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. The tickets will be delivered to the buyer automatically. Help us improve this article with your feedback. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. To login, use the same email address you used when purchasing your tickets. Here we are.