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If bundled by Nationwide, a 20% discount is the average annualized savings on home and auto premiums, compared to the stand-alone price of each policy, based on national data from May 2020. More than 40 Service Centers are available across North America, and Rivian says the network is expanding. Now, in a bid to further reduce costs, retain drivers, and reduce the company's carbon footprint, Amazon has contracted Rivian to produce 100,000 electric delivery vans by 2030, with the first . We may earn a commission for purchases made through our links. Discounts do not apply to all coverage elements. Actual savings will vary based on state, policy coverage selections, and rating factors. The tax credit is for electric fuel vehicles. Pleasefill out our contact formto stay up to dateonfleet products. When the brand first debuted in 2018 with previews of its R1S and R1T models the idea of an all-electric, off-road-focused pickup and SUV was considered novel. Note: the state sales/use tax rate that we use includes the average local and county taxes assessed in that state. Rivian Insurance integrates with our connected vehicle platform and suite of safety features to bring you tailored, data-driven coverage. You'llbe able to report vehicle issuesand request a service appointment in the Rivian app or bycallingtheRivian Service Support Team at (855) RIVIAN5. Feel free to contact Rivian Insurance Advisors by phone or email. For a better experience, please enable JavaScript in your browser before proceeding. Sets new standards for safety, performance and longevity in fleet vehicles, Interiors designed for superior driver comfort and ergonomics, Includes flexible, industry-leading warranties, ADAS technologies that help increase driver safety and operating efficiency, Configurable models ranging from 500 to 700 cubic feet of cargo capacity, with options for integrated factory upfitting, Our proprietary management platform, designed to optimize and automate fleet operations to help improve your total cost of ownership and maximize uptime, Comprehensive trip oversight, remote diagnostics and collision reports designed to improve driver safety, Easy purchasing, leasing and resale that will simplify ownership, Integration with non-Rivian products to manage mixed-vehicle fleets, Cloud-based tools conveniently accessible on multiple devices, Engineered specifically for fleets to help achieve an exceptional total cost of ownership, Our team of experts work with you from initial planning to installation providing a full turnkey site deployment solution, AC and DC chargers compatible with CCS1 electric vehicles, 24/7 monitoring and over-the-air troubleshooting, with maintenance and repairs through Rivian Mobile Service and Service Centers, Up to 100% of electricity consumption can be matched with renewable energy to help you reach your sustainability goals, Rivians connected vehicle platform enables us to remotely identify and resolve many service needs to proactively prevent downtime, Rivian Mobile Service, our network of technicians, arrive where you need us, maximizing your fleets uptime, For more extensive repairs, we will transport your vehicle to a Rivian Service Center, and return it to you, ready to resume duty, Customized warranty coverage is easy to manage through Rivian FleetOS. Looking forward to my R1T. For the latest information and details on ourlease and finance programsfill out the contact formforthe latest updates. The Explore package has been canceled by Rivian in August of 2022. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Through it, Rivian will notify customers of required maintenance and proactive service. We understand our vehicle, our technology and our repair costs better than anyone. Customers can also request service onRivians Support Center by starting a chat, via email at customerservice@rivian.com, or by calling 1-888-RIVIAN-1 (1-888-748-4261). That said, when service is necessary and cant be addressed or fixed via OTAs, Rivian maintains a roving network of certified and trained mobile service technicians. Working as one team with Rivian Service and Parts helps us lower premiums and get you back on the road with quality repairs. As an independent repairer or operator, how do I request support for servicing a Rivian vehicle? For used vehicles, the Total Cash Price shown is the sum of the vehicle's Private Party TMV price in "clean" condition plus typically equipped options, and base tax and fees assessed by your state. Rivian Insurance Services, LLC is an Illinois domiciled insurance agency. Its drivetrain limited warranty is for eight years or 175,000 miles. What types of vehicles are Rivians fleet charging solutions compatible with. The credit is only available to the original purchaser of a new, qualifying vehicle, and is subject to certain "phase out" rules that we take into consideration when computing TCO. We say . We prioritize the safety of our technicians and owners by limiting repairs to whats safe in a Mobile Service environment. We understand our vehicle, our technology and our repair costs better than anyone. Currently, visits to our service centers are by appointment only. After creating the first Rivian manufacturing campus in Normal, Illinois, Scaringe began to work for over a decade to try and reach his goal. 12 Reply rosier9 1 yr. ago The lifespan of a battery isn't 8 years. Every collision center also receives direct support from Rivian Certified Collision Network Team and has access to all required parts to repair Rivian vehicles. These shops received certification from Rivian to handle collision repair and bodywork. You can then review and approve the plan in the app. We design the optimal charginginfrastructure based on your use case and site specifications. Content on RivianOwnersForum.com is generated by its users. This and other mobile service maintenance is currently available anywhere in the U.S. and Canada (and expanding). We also take into account any applicable federal tax credit. Heres how much you can expect to pay for each of the innovative off-road electric vehicles from the American-based brand, Rivian. Best Toyota Highlander Hybrid Lease Deals, Best Land Rover Range Rover Evoque Lease Deals, Do Not Sell or Share My Personal Information, Ownership expenses are estimated for a five-year period, You are financing the vehicle using traditional financing, not lease financing, You have an above-average credit rating for the purpose of determining your finance rate, You are making a 10% down payment on the vehicle at purchase. For additional coverage, we have also established a network of Rivian-Certified Collision Centers to handle bodywork and collision repairs. Our fleet management platformenables fleet managersto operatea safe,cost-effective fleetwith ease. Research the 2022 Rivian R1T at Cars.com and find specs, pricing, MPG, safety data, photos, videos, reviews and local inventory. Roadside assistance is included with a warranty that lasts 5 years or 60,000 miles (whichever comes first). The purchase price employed is the vehicle's Total Cash Price, minus any taxes and fees included in that amount. It should also be noted that the R1S doesn't actually exist outside of pre-production models. This is the interest expense on a loan in the amount of the Total Cash Price, assuming a 10% down payment and a loan term of 60 months. Rivian's R1S and R1T Boast Long Warranty Coverage, Rivian Planning Supercharger-Type Charging Network, Rivian R1T Electric Pickup Starts at $75,000, How We'd Spec 2021 Rivian Electric R1T and R1S, VinFast Delivers First 45 VF8s to U.S. Customers, Your Privacy Choices: Opt Out of Sale/Targeted Ads. Our advisors can help you understand how Driver+ safety features, such as automatic emergency braking, may help you save on your Insurance. Going that route, if you want the "all the bells and whistles" version of the R1T, your aim is for the Adventure with the original powertrain setup, the Quad Motor (one motor per wheel!) Note: Even if you do not finance your vehicle, the inclusion of financing cost in determining True Cost to Own is still appropriate because it reflects the estimated "opportunity cost" (i.e., the amount you may earn) if you invest the Purchase Price instead of using it to purchase the vehicle. Our proprietary management platform, designed to optimize and automate fleet operations to help improve your total cost of ownership and maximize uptime Comprehensive trip oversight, remote diagnostics and collision reports designed to improve driver safety Products are underwritten by third-party insurance providers including Nationwide Mutual Insurance Company and Affiliated Companies, and The Cincinnati Insurance Company or one of its wholly-owned subsidiaries, The Cincinnati Indemnity Company, The Cincinnati Casualty Company or The Cincinnati Specialty Underwriters Insurance Company. Initially founded in 2009, Rivian is the creation of R.J. Scaringe, who set off with the overall mission to reduce the carbonization of the atmosphere. While your vehicle is serviced, Rivian will provide a loaner and drop off your vehicle when service is complete. The R1T is Rivian's first vehicle, so maintenance costs could vary widely. Like many wares from start-up electric vehicle brands, Rivian EVs are priced on the luxurious end of things. Here we'll break down the cost of each Rivan offering that's available to the general publicthe company don't sell its Amazon delivery vans to the publicand we will update when these prices change or new vehicles are added. Mobile service is available for all Rivian owners anywhere in the U.S. and Canada. Our fleet of mobile service vans can perform a majority of vehicle care needs at your home, place of work or wherever your vehicle might be. The upscale trim, the Adventure, starts at $74,075 and also comes with the same base options. And while the direct-to-consumer model is in keeping with the brands cutting-edge approach, it comes with some drawbacks. Will you have leasingand financing optionsfor fleet orders? Electrifiy America member cost is $0.43 per kWh. Their first responsibility is helping you get the most out of owning a Rivian. 2022 Rivian R1T Fast Charging Is behind the Best. Full-size, mid-size, compact, crew-cab, extended cab, and regular cab. While this information is specific to vehicle make, model, model year and body type, your personal information is not taken into consideration and could greatly alter the actual premium quoted by an insurer. The R1T's available Max pack doesn't fit in the smaller-wheelbase R1S's floorwhich actually means you're really spending $12,000 to get the quad motor AWD. RivianFleetOSis our clean sheet,fully integrated fleet management platform. The R1S offers two no-cost color options (LA Silver and Glacier White), five mid-tier $1,500 color options (Red Canyon, Midnight, Limestone, Forest Green, and El Cap Granite), and two top-tier $2,500 color options (Rivian Blue and Compass Yellow). Rivian provides a bumper-to-bumper limited warranty for five years or 60,000 miles, on par with many luxury brands. And it has partnered with some third-party technicians for various cosmetic repairs. AWD (add $6,000), Max battery pack (add $16,000), plus one of the five $2,500 optional colors; 20 inch All-Terrain Dark or 22 inch Sport Dark wheels ($3,500, either way); and either the Ocean Coast or Forest Edge vegan leather interior option ($2,000) for a grand total of $104,075. When a roadside emergency occurs, you can activate roadside assistance through the Rivian app. Another service, called Rivian Remote Care, also monitors vehicle telematics to alert owners when service or maintenance is required and provide over-the-air updates for electronics. A benefit of using our TCO tool is that you can easily compare the five-year totals for different vehicles and make a more informed choice. Finally, the app allows users to track the vehicles progress and request further information or updates. We are available Mon-Fri, 7 AM to 7 PM CDT at(888) RIVIAN8orinsurancesupport@rivian.com. Rivian is building out a network of service centers to support all Rivian owners. The custom vehicles are made at Rivian's factory in Illinois, and include innovative technology and features such as: A safety-first design focused on superior 360-degree visibility, and vehicle features that protect drivers and pedestrians. These updates cant occur while the vehicle is in use. The Rivian R1T is expected to cost over $60,000, which means you'll likely want to get a full coverage policy with . 10 /10. The True Cost to Own calculations use the following set of assumptions: Using proprietary formulas, we calculate the five-year costs for the seven cost categories that make up the TCO (depreciation, insurance, financing, taxes & fees, fuel, maintenance and repairs). Our integrated ecosystem starts with Rivian FleetOS, our proprietary platform designed to help fleets achieve maximum efficiency, safety and functionality. Rivian Certified Collision Centers have been specifically chosen for their expertise in repairing our vehicles and providing best-in-class collision repair. Bottom line: Dont panic. 2023 Rivian R1T. Why will some R1T powered tonneau covers be replaced? While possible, we recommend scheduling repairs with Rivian Service Centers or Rivian Mobile Service to avoid warranty issues. Consider this article a primer on how Rivian owners, or prospective shoppers, should expect to handle routine maintenance or unexpected issues. To become certified, centers must meet specific requirements such as being up to date on training, having the specialty tools necessary to perform repairs and being conveniently located. How can I schedule a service appointment? Rivian Insurance integrates with our connected vehicle platform and suite of safety features to bring you tailored, data-driven coverage. The base level was originally the R1S Explore and it was to start at $73,575 with the dual motor AWD and Standard range battery pack. Can Rivian service vehicle gear and accessories? For new vehicles, the Total Cash Price displayed is the vehicle's True Market Value (TMV) price plus typically equipped options, destination charge, base tax and fees assessed by your state, and, if applicable, gas guzzler tax; less any widely available manufacturer-to-customer cash rebates. 2022 Rivian R1T 2022 Rivian R1T . If more extensive care is required, we make it easy for you to drop your vehicle off at a nearby service location. If you want a dual-motor with a Standard battery pack, you're still waiting on them to actually put them and the R1S into production. We analyze The Fast Lane Now's video review that examines the full pricing and options of both the Rivian R1T pick up truck and the Rivian R1S SUV. Customers can also use the app to speak with a technician and request mobile service or roadside. On average, non-premium vehicles averaged US$33 in repair costs during those three months, while premium vehicles were US$69. *Amount of discount varies by the insurance company. You can request service 24/7 directly through the Rivian app or by calling Rivian Service Support. Rivian Forum Rivian R1T & R1S News, Pricing & Order Rivian Forum - Rivian R1T & R1S Community and Owners Club. Scheduled maintenance is the performance of factory-recommended items at periodic mileage and/or calendar intervals. Licensed Insurance Advisors can answer general questions about insurance, give you quotes for Rivian Insurance and other insurance products and help you find your way for everything from paying your insurance bill to adding a Rivian to your policy. What services can be done with Mobile Service? Enter your email. We can deploy our hardware at your fleetyard, workplace or driver's homes and operate the system through our in-house developed back-endsoftware. We take a holistic approach by including not just a Rivian but your other means of transportation including other cars, recreational vehicles, boats, ATVs and snowmobiles. Our quad-motor system is less susceptible to wear and tear by exchanging hundreds of moving parts for a few, regenerative braking means less wear on brake pads, and there are no more spark plugs or oil changes to worry about. We did the research so you dont have to. Currently, visits to our service centers are by appointment only. Finally, any state or federal tax breaks or EV-related incentives are not calculated in any pricing mentioned in this article. Our current service centerlocations include: Vancouver Service Center13551 Commerce Pkwy, #120, Richmond, BC, V6V 3A4, Phoenix Service Center1075 East Salter Drive,Phoenix, AZ, 85024, Costa Mesa Service Center261 Briggs Avenue, Costa Mesa, CA 92626, El Segundo Service Center401 Coral Circle, El Segundo, CA 90245, San Diego Service Center9530 Cabot Drive, San Diego, CA 92126, San Jose Service Center660 N King Rd, San Jose, CA 95133, South San Francisco Service Center206 Utah Avenue, South San Francisco, CA 94080, West Sacramento Service Center1050 Triangle Court, West Sacramento, CA 95605, Denver Service Center3893 Steele Street, Denver, CO 80205, Miami Service Center6955 NW 52nd St, Miami, FL 33166, Orlando Service Center1026 Jetstream Drive, Orlando, FL 32824, Atlanta Service Center2333 Defoor Hills Rd NW, Atlanta, GA 30318, Chicago Service Center2033 West Walnut Street, Chicago, IL 60612, Normal Service Center2430 Electric Avenue, Normal, IL 61761, Olathe Service Center601 North Lindenwood Drive, Olathe, KS 66062, Chelsea Service Center25 Griffin Way, Chelsea, MA 02150, Minneapolis Service Center6980 Oxford Street, Minneapolis, MN 55426, Las Vegas Service Center1914 Mendenhall Drive, North Las Vegas, NV 89081, Brooklyn Service Center512 Johnson Avenue, Brooklyn, NY 11237, Cleveland Service Center9601 Granger Road, Cleveland, OH 44125, Memphis Service Center6936 Appling Farms Pkwy, Memphis, TN 38133, Nashville Service Center305 5th Ave N, Franklin, TN 37064, Austin Service Center622 Morrow St, Austin, TX 78752, Dallas Service Center2512 Hawes Ave, Dallas, TX 75235, Houston Service Center20221 Carriage Point Drive, Houston, TX 77073, Salt Lake City Service Center1830 West Redwood Depot Lane, Salt Lake City, UT 84104, Richmond Service Center2289 Dabney Road, Richmond, VA 23230, Bellevue Service Center620 116th Avenue Northeast, Bellevue, WA 98004. You dont need to be present while the mobile technician works. Our fleet of Mobile Service vehicles staffed with Rivian Technicians can perform the majority of service needs right at your home, even if you're not there. CAR MAINTENANCE . All of our products are backed by our 24/7 support team including Rivian Mobile Service and our nationwide network of Rivian Service Centers. You can also cover your home, boat, camper and other vehicles through Rivian Insurance. The argument stands - nobody considers engine replacement cost when buying a new vehicle - and most ICE cars have far shorter engine warranties than EVs have battery warranties - and some ICE vehicles have engines that cost $10,000+ to replace. Can I insure more than my Rivian vehicle through Rivian Insurance? Drew Dorian is a lifelong car enthusiast who has also held a wide variety of consumer-focused positions throughout his career, ranging from financial counselor to auto salesperson. Nearly all service inquiries and updates begin with the Rivian app. Rivian claims many repairs and service items can be carried out with its fleet of service vans. Tire rotations of course. Important note:To complete the OTA, the R1 will need to be inoperable and in park. Where are Rivian Service Centers located? Rivians will have 4 electric motors though so that is potential 4 problem points that could all go out at different times due to weird variables. Representatives are available 24 hours a day, 7 days a week. Can Rivian service vehicle gear and accessories? Factors that will affect your rate include your age, marital status, credit history, driving record, and the garaging address of your vehicle. Just replaced my 12V battery after 3.5 years. Rivian Insurance Services has worked with carriers to build products with R1T and R1S standard safety features in mind. How can I schedule a service appointment? JavaScript is disabled. FleetOS unifies full fleet telematics, charging, maintenance, purchasing and resale into a single platform. The majority of vehicle service calls can be completed via Mobile Service including any repairs that dont require a vehicle lift. Note that TCO is a comparative tool, not a predictive tool your actual five-year cost of owning a particular vehicle will vary depending on your personal circumstances, such as your driving history and the number of miles you drive. Essentially an SUV version of the R1T, the Rivian R1S is an all-electric SUV aimed at consumers with active lifestyles with an affinity for enclosed storage. . Warranties are based on whichever comes first. And with mobile service, help is never far away. In addition to accurate and impartial news reporting, and compelling, original storytelling, his interests include camping in all climates and conditions, track cycling and bikepacking, all forms of fitness, the resplendent majesty of coffee, and sports of every kind. What should you do? RivianOwnersForum.com is an independent Rivian enthusiast website owned and operated by VerticalScope Inc. They're not unobtainable, of course, and are generally in line with other upscale electric vehicles. Actual savings may vary by state, coverage selections, rating factors and policy changes. We can provide financing solutions tailored to your needs, as well as on-site and off-site renewableenergy to ensure that your fleet operates with the lowest possible carbon footprint. How Driver+ can further reduce your premiums. As for maintenance and repair . Its not comprehensive and is subject to change, therefore you should use this as a reference only. By signing up for email newsletters, you agree to GearJunkie's, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window). The electric automaker is gearing up to launch its first two modelsthe R1T pickup truck and the mechanically similar R1S SUVand both will come standard with one of the longest warranty coverage terms in the auto industry at eight years or 175,000 miles. We are finalizing our plans for lease and finance programs. Why will some R1T powered tonneau covers be replaced? Aug 19, 2022 Like many wares from start-up electric vehicle brands, Rivian EVs are priced on the luxurious end of things. . In addition to on-demand repairs, the company told Car and Driver that it plans to open more than 40 service centers across the country in the coming year. The 2023 Rivian R1T is a futuristic-looking all-electric pickup truck that . The components of TCO are depreciation, interest on financing, taxes and fees, insurance premiums, fuel, maintenance, repairs and any federal tax credit that may be available. This expense is based on the revised EPA mileage ratings, assuming consumption consists of 45% highway and 55% city driving and that the vehicle is equipped with the transmission that is standard equipment for that vehicle. After 2 years with my Tesla, maintenance has consisted of nothing more than tire replacement, alignment, and a new cabin air filter. Where the Rivian warranty stands out from Tesla is in its bumper-to-bumper protection, which spans five years or 60,000 miles; Tesla models are covered for four years or 50,000 miles, which matches most other premium-branded offerings from rivals such as BMW, Mercedes-Benz, and Volvo. Where can I take my Rivian to get the front passenger seat belt sensor inspected and fixed. In addition to its groundbreaking technology, Rivian also broke the mold with its approach to auto sales. RivianOwnersForum.com is not in any way affiliated with Rivian Automotive LLC, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Normal tire rotation and balance - replaced one set. As with the dual-motor and standard options, the Max battery pack doesn't exist yet. The Edmunds TCO estimated monthly insurance payment for a 2022 RivianR1T in North Dakota is: Receive pricing updates, shopping tips & more! How can Rivian Insurance Services help me? Key Topics & News Key Topics & News . If your Rivian vehicle is damaged in a collision, were here for you. Without any dealerships and few, if any, service stations qualified to work on the first-of-its-kind electric vehicle, you might be wondering how to fix issues with your Rivian. Many EVs use water-cooled battery packs, so youll need to change the coolant maybe every 5 years. This starts with a detailed assessment of your fleets operation. They're not unobtainable, of course, and are generally in line with other. The interest rate used is the prevailing rate that banks and other direct automotive lenders are currently charging consumers in your geographic region who have above average credit scores. Using proprietary formulas, we calculate the five-year costs for the seven cost categories that make up the TCO (depreciation, insurance, financing, taxes & fees, fuel, maintenance and. The company first invested $700 million in Rivian in 2019 and subsequently added to its position to acquire a 20% stake. These technicians will come to you, wherever you are, and perform any maintenance that doesnt require a vehicle lift. You can perform these updates immediately or schedule them for later. 13, Kia Shows Off EV9 Silhouette in New Teaser, 1993 Volkswagen Corrado SLC Is Today's BaT Pick, Tesla New 'Master Plan' Focused on Sustainability, 1989 Acura Integra Is Our Bring a Trailer Pick, GM Pausing Production at Full-Size Truck Plant. Unscheduled maintenance includes wheel alignment and the replacement of items such as the battery, brakes, headlamps, hoses, exhaust system parts, taillight/turn signal bulbs, tires and wiper blades/inserts. The Korean conglomerate is in the process of launching a flurry of electric vehicles with the recently announced Hyundai Ioniq 5 and Kia EV6 models, as well as a refreshed version of the Kona Electric. Rivian Insurance is seamless from the start. All rights reserved. Namely, how are you supposed to get your electric pickup truck or SUV serviced if something goes haywire? Warranty and Maintenance Coverage. When launching a brand, even one as buzzworthy as Rivian, it helps to provide consumers with some peace of mind. Why is Rivian charging for towing to service appointments? Like its truck sibling, the R1S promises excellent off-road capability and adds a third row seat. He cut his teeth as a freelancer, then news reporter for the site in 2015. 1. If you have an issue, you can either contact Rivians Service Team or your assigned Rivian Guide. Using a suite of sensors and our diagnostics platform, were able to proactively identify and resolve many issues without your Rivian ever leaving your sight. Get a quote in minutes when ordering your vehicle. To this end, Rivian vehicles connect via Wi-Fi or cellular signal for important upgrades and improvements called OTAs (over-the-air updates). For a used vehicle, we calculate the years the vehicle has been driven using the nominal difference between the current calendar year and the vehicle's model year, and assume that it was driven 15,000 miles during each of those years. Formerly the base level R1Tthe Explorestarted at $68,575 with, Rivian EVs are priced on the luxurious end of things, R1T was first out of the gate in Rivian's aim, the new dual-motor all-wheel drive powertrain. This is the estimated average annual insurance premium in your state. Hes a born-and-raised Michigander and learned to drive on a 1988 Pontiac Grand Am. At the time of publication, only the R1T pickup and R1S SUV are available to purchase, though Rivian seems to be at work on smaller models and more powerful ones, too. Can I take my Rivian vehicle to a third party repair shop? A few recall service visits. We designed Rivian Insurance seamlessly into the ownership experience to make it simple, easy and less stressful. When it comes to a warranty, the brands that probably come to the minds of most consumers first are Hyundai and Kia, which offer 10 years or 100,000 miles of powertrain coverage as well as five years or 60,000 miles in bumper-to-bumper protection. Rivians are built to last. Cost estimates are based on the current one-year moving average of self-service prices in your state, using regular unleaded gasoline for vehicles whose manufacturers require regular; premium unleaded gasoline for vehicles whose manufacturers recommend or require premium; or diesel fuel for diesel vehicles. The long warranty coverage is specific to the trucks' battery pack and drivetrain components. Generally, electric vehicles require less annual maintenance than gas powered vehicles, which helps keep insurance rates down. Formerly the base level R1Tthe Explorestarted at $68,575 with the new dual-motor all-wheel drive powertrain (each axle is powered by a dedicated electric motor) and the Standard range battery pack (there were also Large and Max pack options at the time). For up-to-date and comprehensive info, check out Rivian.com. He was the recipient of the 2022 Outdoor Media Summit Editor of the Year award, and regularly co-hosts the industrys Gear Guide at both summer and winter Outdoor Retailer trade shows.