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The Bluetooth system which was an add on, has no tuner feature and only works if you have a mobile device within 10 feet of the tub. Photo: jacuzzi.com. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. Swim, jog, walk, and exercise in water without the stress gravity has on your body. Two bodies of water: A hot tub on one side, a swim spa on the other. Please call our customer service team, and they will be glad to assist you. They also have a maximum of 40 jets. Does anyone have any experience with either of these. Aquatic Fitness. I use the spa three times a day. This hot tub is like no other I have ever been in. Master Spas. The potential sales . Contact your local dealer for exact pricing information. I have many other complaints about this product such as filtration, incorrect information in the Manual, yadda, yadda yadda. No contact after submitted for warranty. It was installed without problem, and I've (along with a few lucky ladies) have thoroughly enjoyed the spa now for over 6 months straight. All rights reserved. However, the full Master Spas range just doesnt boast the same numbers of high-end hot tubs as some of the other brands weve reviewed across the best hot tubs (opens in new tab). In the beginning, it was a little daunting to try and keep the pH. This is the best way to manage and repair your business reputation. It ripped all over the place. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. 07:20 PM. We needed it delivered twice and they delivered it. Master Spas has a great selection of U.S.-made hot tubs and swim spas that are durable and competitively priced. Twilight 7.2 fit what we were looking for in terms of seating arrangement and jets. Master Spas Dealer - Primo Hot Tubs and Swim Spas - Closing It's Doors Texas based Primo Hot Tubs and Swim Spas has got their customers "hot" and not in a good way. LEGEND LSX700 hot tub pdf manual download. Spa was delivered in May, 2010. I purchased the T.S. Thank you for taking the time to leave us feedback. We're thoroughly pleased with what we purchased and we would not do anything differently if we had to do it over again. Jacuzzi. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. This case started as an internal tip from California Energy Commission (Commission) staff. I was told it would cost me $200 to have the scratches removed as it was a difficult move to get the tub placed where I wanted it. A link has directed you to this review. Enjoy better daily living from the comfort of your own home with a Master Spas premium spa solution. Why Ripoff Report will not release author information! We paid for that. Hi Rachael, we are sorry to hear you were not informed of the warranty terms and exclusions by your dealer prior to making your move plans. And we talked to Todd at Spa Emporium, Sacramento who sold it to us and he would not help us at all. They helped me understand what I was stepping into as it was a first-time purchase. I got four kids under four. Who is ED Magedson - Founder, Ripoff Report. The cover is horrible. Summary. Jetted swim spa for training, fitness, and therapy. We DO NOT remove reports. The hot tub was like an investment in family but also an investment in wellness. I almost don't like it when it gets too hot out because I don't use it as much. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those . Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. "They were still selling the hot tubs, collecting $5,000, $7,000 from consumers for hot tubs that (were) never being delivered," explained Denisha Maxey, with the Houston BBB. customerservice@masterspas.com, 6927 Lincoln Parkway "This swim spa is a dream come true. It did property damage." Also an editor for a luxury travel magazine, she is fascinated with the digital sphere and how it helps to inform and inspire people to get the most out of their lives. ConsumerAffairs is not a government agency. Dimensions 231" x 94" x 60" (587 cm x 239 cm x 153 cm) Gallons 2,325 (8,801 L) Jets 45. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). This hot tub was inspired by the best so you can feel your best. Yes, I was told that "no chemicals" were necessary, but I honestly never believed that. Consumers want to see how a business took care of business. And I don't even know how much that would even be irritating my neighbors. We purchased a LSX in May of 2004 and have the following to report. This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. How do I know I can trust these reviews about Master Spas? Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Equity Financial Management Group - Global Trust Corporation, Master Spas - Island Leisure Of Long Island. Unsubscribe at any time. Once we were done with the space it was gonna be put in, we called them, and they put it in there. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. Translated: The customer service responded quickly and kindly~ The master pressed it very well . I just negotiated (hard), and got the saleman down to just $6,500.00. Be the first one to find this review helpful. I call back and leave voice mail for them to call me back, they didn't. Call #17 September 4, 2008 I call Infinity Spas and spoke with David. Taiwan North Taipei City Gay Spas / Gay Massage, Joooint. Master Spas He said when he closed his doors, the business had less than $2,000 in its bank account. Been waiting a bit again today. Master Spas hot tubs offer 25 models to choose from, seating from one to eight people. The MP Legend range is strictly luxury, and features four hot tubs with over 59 powerful jets and between five and eight seats. Price Range: $$ to . You can be assured that our selection of Master Spa Legend Series parts, Master Spa Legend Series Control Panels and other replacement parts are of the highest quality! We're in our 60s and we have aches and pains, and a massage cost $80 for an hour. We purchased the spa at an expo and the local company was the expo people. The largest spas, seating up to 7 persons, are the HL 7.5 and HL 8.5. It's been leaking since we got it. The Extreme Therapy seat is certainly a "spa within a spa". It's relaxed us a lot more being able to go out in the hot tub in the evening prior to going to bed. PDC Hot Tubs and Swim Spas has become one of the best hot tub brands in the market today. Master Spas creates a variety of hot tubs to suit different needs and budgets. Bad Heater. Since Channel 2 started looking into this story in April, Master Spas has reached out to every person who complained to the BBB that they were owed money or a hot tub andhas successfully resolved those issues. A man who was punched and kicked in the head by the two Atlanta-area police officers during a traffic stop nearly five years ago has reached a settlement with the . The difference in cost between the 8.2 and the one smaller than that didn't seem to be consequential enough for me not to go a bit bigger and I had the space. With such an extensive range of hot tubs, theres no reason why you shouldnt find a design that fits your needs. Its easy to step in and out of the spa with that. Know we're always here for you with our valuable online resources, including how-to videos, FAQs, owner's manuals and more. They were here when they told me they would be. Master Spas offers a wide variety of hot tubs and aims to satisfy everyones likes and needs. The size of the tub as well as the lighting are great. Back . To settle this matter, Master Spas executed a Settlement Agreement with the Commission on October 30, 2017, for $152,500.00. My 8.2 hot tub from Master Spas is well-engineered and well-thought out on how it was put together. Again? Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. NOTE: Air is injected into Master Blaster jets automatically on all equipped spas. According to the lawsuit, Palmetto Bluff's master plan calls for around 4,000 homesites. I bought a hot tub from Master spas during a Expo in ***** ** on Sept 22 2022. . Master Spas' EcoPur Charge filter only needs to be removed and rinsed before being placed back. For more information about dealership opportunities with exclusive territories, email sales@masterspas.com. All of our hot tub, swim spas and portable spas are full of top-of-the-line features and healing hydrotherapy. Place the filter in 5-gallon bucket with the appropriate cleaning agent and let it soak overnight. Davenport called the manufacturer of pool & placed other customer pools ahead of ours. Weve had it for about three and a half months and were in it probably every day. Master Spas went around whatever time I had open and worked with me. But its weird because once you get online, youre dealing with national MasterSpas and not the local company. Fort Wayne Indiana. They did not put back the insulation. On 09/22/2021 Richard N Paulson filed a Small Claim - Debt Collection lawsuit against Master Spas of Southern Wisconsin. Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. Its my meditation opportunity. I wanted a lounge chair and it's a six-person tub. Master Spas, Inc. Spa Pool and BBQ Show Copyright 1997-2023 Ripoff Report. The StressRelief seat includes a headrest and uses downward-facing jets to relieve tension in your neck and shoulders. Their YouTube channel is helpful. The representatives answered all my questions and they were very helpful. Legendary performance for those who don't believe in second best. When you're ready, a hot tub or swim spa can be installed in one day. Each tub comes standard with a MasterForce Bio-Magnetic Therapy seat and a StressRelief Neck and Shoulder Seat. A stylish, modern approach to relaxation and wellness. The Lithium system they pushed as "The best system ever" is garbage. We have no LED lights. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Find out more about how we test. Master Spas of Wisconsin is the premier dealer for Master Spas hot tubs and swim spas, located in Appleton and Waukesha, Wisconsin. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. Master Spas sold or offered for sale portable electric spas in California, during the time period of July 2015 to July 2017. Features are more basic and may include contoured seating, rather than the MP Legend ranges bio-magnetic therapy system, which targets pain and stiffness. Over 2 years old and no problems what so ever works great. Fort Wayne Indiana, Equity Financial Management Group, subsidiary Of Global Trust Corporation, Sweepstakes scam Global Lottery ripoff Vancover British Columbia, Master Spas ripoff never recieved hottub then charged account anyway Bohemia New York, Master Spas - Island Leisure Of Long Island ripoff Bohemia New York, Master Spas Of Long Island has extremely poor customer service. I can swim anytime, on my own terms, without worrying about scheduling or the cleanliness of public pools and I can use it for way longer than just two months!". I figured they were gonna be comparable in terms of price but it was more marketing behind those products versus the actual experience. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Master Spas has four hot tub collections, including the Michael Phelps Legend, Twilight, Clarity, and Getaway. He Overcharges on supplies and does follow through or respond to voice mail. The Challenger 15 D features a large uninhibited area that is perfect for swimming, exercise, and family fun. So being able to jump into that right after basketball, it's just wonderful. Get Brochure. Ideal for small spaces and aqua therapy, "My husband and I debated whether to put in a pool but decided that we didn't want to wreck a large part of the yard in order to do so. I was looking for something more on the hydrotherapeutic side of things. 715 P Street I have to say I love the Spa, but have had yearly issues from day one! Will be looking at Amazon to buy supplies from now on." Hiding negative complaints is only a Band-Aid. File your review. My partners a runner and it helps with the leg. Visit our corporate site (opens in new tab). The price for each model depends on your location. The company had already sent all registration paperwork for our pool in oct. We believe the pool was simply given to another customer when it arrived.. After another week of delays was told pool would be in dec 29th. Mon.-Thurs. If you're an existing owner and have not done so already, please register your product to better assist us in supporting you. The main difference between the four different collections is the pricing. Shop By Price $$$$$ $$$$ $$$ $$ $ See All; Shop By Size; 1-3 Adults . He said . The five lightweight hot tubs seat between three and five adults. The Nonslip, Comfort Floor System prevents slips and provides a comfortable, cushioned surface. easy to own. the USA, Visit the Michael Phelps Signature Swim Spas website. Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. It was a display model at the dealership from which we bought it, so we didn't have to pay any extra shipping. The Master Spas H2X fitness spa can also be used as a hot tub. It only took six months to getbthat problem resolved. When you choose Master Spas, you also receive our full support and the support of our worldwide network of independent dealers and contract service centers. This is ClassAction.org's current list of open lawsuits and investigations. They replaced filters, Great! Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. Intex is one of the US' most popular inflatable hot tub brands, and they make a range of great tubs for couples and families. This alternative to a pool has benefits for you and your entire family. So its great because it does help. I was motivated too, so it helped, but he did his job very well. Katie is a journalist who covers everything from hobbies to luxury travel and wellness. Theres no upfront costing on the website, but the guide prices are also helpful in navigating the many different options available. FAQ. SPAS UNLIMITED -2151 FM 1960E- Houston Texas 77073281-784-1900 fax 281-784-1885. (* denotes a required field.) Built in 5 weeks later, my tub was delivered and I had it setup. I can swim day or night, and I love the water. In most of the hot tubs, waterfall features, a light system, and a noise reduction system come as standard. Energy-efficient and built exclusively in the US, Master Spas hot tubs have the technology and design standard that youd expect from hot tubs built in a US factory. Master Spas hot tubs are usable year-round. Advertisers above have met our Followers 0. New York, They just smoked cigarettes and then they said, "We're coming back." First of all, the so called spa expo is a joke and false advertising. strict standards for business conduct. I played basketball last night and my body was hurting. Neither returned Channel 2'scalls andtexts inquiring about the same. When it arrived there were scratches on the top of the spa. I work out all the time. Call #16 September 2, 2008 I call Infinity Spas I was on hold a long time and then was cut off. And we weren't allowed to wet test it. We are proud to support these athletes as they strive to win their day. If you don't add chemicals pretty much daily, the water gets gross. I got a TS 8.25 from Master Spas. Liars! Thanks for this feedback, Christopher! The goal of this section is to provide consumers with a comprehensive resource on class action and mass tort lawsuits. I've been pretty happy with Im very happy with the tub. Master Spas has also agreed to a compliance plan to test and certify each basic model to the Database before continuing to sell into California. It is the most helpful thing that I got from them. I've lost weight, and my back feels better! Built in Consumers love to do business with someone that can admit mistakes and state how they made improvements. 260-436-9100. The HL 470 seats 5 and the HL 7 seats 6. Our Master Spa Legend Series hot tubs are ultra-premium hot tub spas, which look and feel luxurious with high-end parts such as Master Spa . Use our tool to discover your new hot tub. Master Spas is committed to providing our customers with legendary support. We can't use it, obviously. Super value, wonderful therapy. My aching body so appreciates the time spent in this heaven. The pricing was good too. So, I think it was a good value for the price. 98 /case Save up to $100 on your qualifying purchase Apply for a Home Depot Consumer Card. The spa was supposed to come with steps and they didn't have any when they delivered it. There may be more reports for "master spas", For more results perform a general search for "master spas", Showing 1-12 of 12 Found Reports Next, the the fall set in I went out on the fist morning of frost to see how my cover was sealing. As an authorized dealer for Master Spa, we have a huge selection of hot tub filter replacements in stock, including our EcoPur Charge Filters, EcoPur Filters, outer filters, filter bundles, and more. Designed with premium features for exceptional hydrotherapy. The price is higher than last year, but it is the same as everywhere else. Master Spas offers several accessories to customize your hot tub. The Commission's investigation process identified Master Spas manufacturing and . Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. I use it four times a week on average, and I like sitting in the lounge chair because that covers my whole body. When we went to the Master Spas dealership to talk to them, they were very helpful in answering our questions and showed us some of the products they had there in store, and that sold us. It has a number and variety of jets and the ability to adjust the pressure from them, and on top of that, its just so nicely made, and such good quality. The company is owned by Brandon and Kelsea Smallwood. If you need help with the Public File, call (713) 778-4745. I came across hottubuniversity.com which seems to have pretty good content. At Hot Tubs Inc., we don't just offer the best hot tubs on the market; we're also experts in hot tubs and swim spas. The hot tub dealer located just north of Houston has been pelted with Better Business. 2138 W Wisconsin Ave Appleton, WI 54914-3115. If you need to submit a service request for your swim spa, click here. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Spring 2011- the heater went bad. Sacramento, CA 95814, Contact Us | DirectionsLanguage Services. It's awesome, but right now, we are having terrible withdrawal pains. Master Spas Swim Spas. Whether you are looking for relief from pain, pure relaxation, a therapeutic exercise aide, or to reinvent time with family, we have a hot tub or swim spa that will surpass your expectations. Also, the swim spa is practical to use yearround, unlike an in-ground pool. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Master Spas products are made and assembled in the U.S.A. with domestic and foreign components. Master Spas mercenary sales representative contracted for the weekend event and paid on commission did not give accurate, true, real and unbiased information as assumed. A good introduction to higher-end features such as massaging jets, comfort pillows, and waterfalls, they are still suitable for those with a slightly more flexible budget. The Commission's investigation process identified Master Spas manufacturing and offering for sale portable electric spas not tested prior to being certified to the Appliance Efficiency Database (Database). Also the Spa kept shutting down. Three months after we got it, the jets popped off, stuff was leaking. Page 40 Press the "jets 3" button once to turn pump 3 on or off. Focused on hydrotherapy, the US-built tubs are well-regarded for their lasting builds and good quality. Tues - Sat 10am-7pm. With so many options, finding the perfect hot tub can feel overwhelming. So much so that my local supplier don't even carry the stuff anymore. Attorneys are either actively filing these cases or investigating to determine whether lawsuits can be filed. Creating your dream backyard oasis should be simple. Plus the jets help massage my back. Health Spas: Hot Tubs: Master Spas, Inc. Fort Wayne, Indiana. It was a very negative experience and that turned us off a bit. Since Primo closed its doors, the man has not been able to get answers from owner Vince Primo or former office manager Kelsea Smallwood on the whereabouts of his swim spa or the money. Fort Wayne, IN 46804 The Twilight Range has seven hot tubs with additional creature comforts. Spa was delivered in May, 2010. Select models also come with innovative technology, such as multiple speed levels andtherapeutic seat and jet placement. Quality construction and innovative There was a small leak near the pump, and they replaced a gasket, gave me an extra gasket, and showed me how I could do that myself if I had to. I went up, tested it out, had conversation and I bought it on the spot. Thank you so much for the feedback! You can also attach a garden hose to the end of the drain assembly. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Anytime we had a question, we just go to YouTube and they have a video for every single thing to do. At the same time I added on their weekly service plan to ensure the hot tub water was kept clean. But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. They've been in business for just over 60 years. We got the Twilight series. The jets are also uneven. I bought a twilight series after doing a ton of research. He told Channel 2 he had an agreement with Primo that he would get half of the money when the company sold the spa. Luxurious perfection designed for discriminating tastes. Some accessories are designed for safety, including rails, steps and Master Spas' covers. Privacy Policy. This is one of Master Spas strengths. Clarity Spas have a standard limited warranty of one to three years on Master Spas parts. Had I not stepped inside a crappier one, I probably would've never realized. Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. We relocated to another city and had to put it in storage while we're building our house. Our electricity and water bill has been off the charts. 25 models to choose from. Relax with massaging spa jets in the perfect water temperature, year-round. So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. When you purchase through links on our site, we may earn an affiliate commission. Just like the majority of hot tub brands, Master Spas does not have any upfront costing provided on its website. We looked at every other competitor before we bought that, and it seemed to be, by far, the best value. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Creating your dream backyard oasis should be simple. Im in New England so the heater keeps things running even in the coldest days. In fact, I wouldn't trust a "no chemical" hot tub in fear of bacteria. All business will get complaints. It's probably the best that you can get. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Then, I decided to drive three hours up north. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Water purification system to remove microorganisms and heavy metals. Why you can trust Top Ten Reviews Life was cool before but with it, it is now great. The customer has hired an attorney to help get his property back. I actually paid more than I would have at my local dealer. Those are a hundred each. When you're gonna spend the amount that you spend, you wanna be very content with it. He gave me the link to the pre-2009 suction covers and I ordered five. We look forward to each day of pure joy! Master Spas uses a coated wood frame, acrylic shell and icynene full-foam insulation standard in all of its spas, with the option to upgrade to a vac-formed ABS pan bottom except in the MP Legend line, where this feature is standard. No contact after submitted for warranty. Master Spas sells several choices at entry level price points, and they don't skimp on the features. Master Spas said it will expand its warehousing . I have to say I love the Spa, but have had yearly issues from day one! Oct 20 2018. He is dissolving his business. photos CONTRIBUTED Master Spas has partnerships with professional athletes, including three-time IRONMAN World Champion Mirinda Carfrae, who is seen in Master Spas' H2X . We found a local Master Spas dealer where we moved to but we found out that our warranty is voided because the spa was moved. Therefore, similarly to the Sundance Spas (opens in new tab) range, its clear that this is a good brand for hot tub buyers who want a balance between comfort and cost. Spring of 2013- Noticed the water level kept dropping. The Hotel Resonance Taipei, Tapestry Collection by Hilton is a luxury hotel in Taipei with a spa and fitness centre. 800-860-7727 I previously owned a Master spa that was good quality and had a really good experience with it. I videoed the whole visit. By HDK, March 21, 2007 in Portable Hot Tubs & Spas. Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas (opens in new tab) in massage therapy. I'm going to be filing a complaint about that because it wasn't explained ahead of time to us and I'm very disappointed. west cester spas were on time to the second. Master Spas, the company that claims to be the world's largest swim spa manufacturer and the largest hot tub manufacturer, was founded in 1996. Who's crazy enough to start this website? Getaway, on the other hand, is easily identifiable as Master Spas budget product line. They haven't reimbursed us. According to the website, hot tub prices start at $6,000, which isnt the cheapest of the hot tub brands weve reviewed. They supposedly came to fix it. First Name*. Come by and see us. The Master Spas LSX is an awesome tub! It's the best of both worlds, offering space for fitness, fun, and relaxation. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. the USA, Visit the Michael Phelps Signature Swim Spas website. I like the jets to the lower back and my wife really likes the neck massager. as stated the spa . Spa was under warranty and was repaired, Great! After enjoying more than five years of flawless performance from a Master Spas product, Plaintiffs decided in December 2009 to replace their current spa with a new Master Spas unit. Shop By Price $$$$$ $$$$ $$$ $$ $ See All; Shop By Size; 1-3 Adults; 4-5 Adults; 6-8 Adults . Estimated amount consumers saved since 1997: $15,590,010,907. Rip-off! Any hot tub labeled with five dollars falls into the luxury price range, whereas one to two dollars signals an entry-level hot tub.