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Preliminary Approval of the Proposed Settlement was granted on July 26, 2022. The T-Mobile class action lawsuit is Jose Moreno, et al. Add me. You must contact the Please Add me to the Lawsuit. They then said they would send us a booster that never came. Add me to this class action lawsuit please Ive been with T-Mobile for ten plus years and in my area is a dead zone for 3g, 4g, 5g service. The T-Mobile customers could now be at risk of identity theft and fraud for many years to come, and legal action could help compensate people for the cost of these additional damages. iPhone 7s and I got this hunk of junk. Why: Class action lawsuits and settlements involving T-Mobile and Verizon have collectively revolved around claims related to accessibility, service and billing. ","acceptedAnswer":{"@type":"Answer","text":" An alternative to filing a T-Mobile lawsuit in small claims court is demanding arbitration with T-Mobile. I actually had to crawl my way to my laptop to email my sister who lives in a different state yeah but theyre just giving you the runaround and I mean the big run around 99 people I have talked to and its getting to the ridiculous I told him I said what Ive got to reach 1 million people before yall actually say hey theres a problem, but the thing is I had an iPhone 7 S and I was getting 5G since I got this iPhone 13 I have never had 5G ever. What am I supposed to do and the only thing they can say is were sorry for the inconvenience for all the troubles youve been going through Ive got every message you can think of but now its escalated again I spent over 12 hours text messaging these people. P (312) 750-1265, 117 East Colorado Blvd. Please add me. I had 4 devices, Same thing has happen to me I have 3 lines with sprint with one supposedly be free from a promotional event but I pay almost $250 a month and they changed my plan without my knowledge and prices while I cant get service in my home I have to use my Wi-Fi to do anything on my phone. Recently, T-Mobile settled a class action lawsuit to resolve claims made against it for the August 2021 data breach that affected approximately 76.6 million US Citizens. You will file your case yourself, may be able to represent yourself. Under the California Consumer Privacy Act (CCPA), a consumer may bring a civil claim for damages if they were victims of a data breach. 5G was forced on everyone and current phone is not compatible, so now what? How can I get in on this lawsuit? I cant say enough good about this company! Types of Data that may be at risk include: If you believe your data was breached, please fill out the form below and an attorney will further review your case. T-Mobile customer service promised you everything when you signed up. I took it to Best Buys they told me actually youre on 3G and youre not even on 4G and they said thats probably because they dont have enough room on 5G or 4G for most customers. According to T-Mobile, not all the stolen data files contained the same information. I had to give up a very good phone and buy a new one. Maybe T-Mobile bought out your last contract so you could switch from AT&T, Verizon or Sprint, and now youre locked in a contract with no way out. California residents may receive $100 (though the actual amount will likely be significantly less), unless they can provide documentation showing other losses. I have an LGK 30. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. Please add me to the list of Plaintiffs on the Moreno case! Lawsuits against T-Mobile started streaming in after the telecom giant announced on August 16, 2021 that it had been the victim of a data breach during which an unauthorized individual gained access to the personal information of roughly 76 million people, including T-Mobile customers and consumers who had applied for credit with the company. I was told I needed to upgrade my phone to receive service. I have been speaking to T-Mobile almost everyday for a month, I used to have Tmobile service with their phones and so Ive been with them a little but not very long while trying to cut the phone bill by paying like half the price of my phone bills and then they start raising the cost from like 50 or 60 or 75$ and then raise the price up around like up to 120$ on my billing statements after taxes. So many drop calls no service. The customer service would not help me at all they wanted me to buy other devices that would comply. We welcome any feedback on how to improve the sites accessibility for all users. In result I received that month free and they told me I had to get a new phoneWoww. How can I file a lawsuit? Two class action lawsuits were filed against the wireless carrier as customers seek compensation. T-Mobile is offering two free years of credit monitoring on its data breach website, but the credit monitoring offered as part of a data breach is not always as good as what you can get on the commercial market. I have the Galaxy S10+, Add me, I use t-mobile also and cannot access anything hardly as far as connecting to internet. T-mobile service is terrible. I have never been told that my service would require a 5G phone by T-Mobile. Add me. Ok but then it says 20daus early. I so hope this gets tossed out. I had a 5G phone and my service was awful at one time I could not even call 911 and was fighting with T Mobile over my service. I was also only getting 3G. Hackers initially told the media in late August that they had obtained the personal information of over 100 million people from T-Mobiles servers, but the company itself has so far reported that the data breach, officially announced on August 16, has affected almost 50 million former, current and prospective customers. Although your contract may prohibit litigation, Small Claims Court is not the same thing. I have been livid about my experience with T-mobile after acquiring Sprint. Why????. In contrast, most people will get less than $100 from the class action settlement. PLEASE add me to the class action . If you meet the criteria, an attorney will contact you at no cost to explore the facts of your possible case. may have had the same 5g problem. Slow internet and even affects my goolge answering a question. He has represented data breach victims in some of the largest and most influential privacy cases. We are both retired and have no guarantee of a signal in case of emergency. Add me to the lawsuit. Thank you. T-Mobile confirmed being hit by a data breach that might affect tens of millions of customer data. I will not recieve messages all day then about 10pm I get 20 of th! Please add me. They tried to sell there WIFI service but would be useless if you cant get phone service. No service. I am so frustrated with Sprint/Tmobile after this merger and the new service switch. So many times my daughter try to reach me at home and no service what so ever. When I did that, all of audden they couldnt find it in the system & the tech didnt work there anymore. This site is intended to assist people securely deal with their own legal requirements by providing information on the law and lawsuits. Never the less they still owe me $ 321.04. During the years 2008 to 2021, Top Class Actions LLC is a law firm that specializes in class actions. Once the merger happened I had 3 phones that couldnt be used and was charged for them for over a year. I had T-mobile for 7rs. I lose service all the time. Myself and 20 others were without service.. please send information to join suit.. Sign me up. I want to join the class action lawsuit please tell me how? I have received a notification from T mobile that my information has been used in the breach. I have a Note 5, 8,and 9. This means that hackers can obtain more sensitive data, in addition to obtaining the tool that many use for two-factor authentication. My daughter and I have a shared phone plan we started off with sprint.Sprint never told us that they were bought out by tmobil. When will it end, I was told until its paid off completely, Also having many issues with phone my contacts list somehow got erase, Please add me , this happened to me I have no service, when I walk out of room where router is I lose connection, Please add me. Claiming the phones were damaged (not) my point is they give you 15 days to return defective devices but they wait 6,7 months to say devices were damaged. Add me this is Happening to my phone no service continuously had T-Mobile for 7 Plus Years, Yess add me because this is not acceptable at all, Data is terrible Im always having to use my WiFi at home because it works better then T-Mobile data. If you received direct notice from T-Mobile, letting you know that you were affected, contact our law firm for a free, confidential evaluation of your claims. One phone on our account is obsolete July 1. According to the lawsuit Espanoza v. T-Mobile USA Inc., the plaintiffs and the class action members contend their identities are at risk because of neglect on the part of T-Mobile. If they dont win your claim, you dont pay. Offered me a new one but told me we would have to pay for my husbands and get a new line. An arbitration hearing brings in someone to be an impartial third party in place of the judge to listen to both sides and decide how to resolve the dispute. Complained to tmobile and found out that hundreds in my area have the same issue. Thereis currently no federal law that provides claims in the case of a data breach. My phone works when it wants to and doesnt work when it dont. How do I join this suit? In general, arbitration is a form of alternative dispute resolution in which two parties resolve a disagreement outside of court with a third-party arbitrator, as opposed to a judge or jury, deciding on the matter. I am paying for a phone that wont let me text, it says no network Retry. Top Class You can choose to initiate the arbitration process completely on your own. Why: Vash alleges T-Mobile failed to properly secure and protect his and other class members' private information from a recent data breach. We also noticed we were getting throttled all the time. If youre not happy, you wont owe us a penny. I have a 4G, TCL 20 cellphone and the service is horrible, to non-existent. I have 5 lines and its all the same. Motherboard later confirmed that the information came from T-Mobile servers. In the process they make you have to purchase a new device to keep the service. The act also allows consumers to seek injunctive or declaratory relief as well,whichcould mean that acompanywouldneed to take steps to preventmoredata breachesand future harmto consumers. You may feel like you dont have any options, but you do. We do not support or suggest any of the networks third-party claims processing companies, lawyers, or law firms. My family has has had sprint for years I live in West Virginia, when the companies merged they sent us new Sims cards for are phones, they didnt take into consideration that were we live doesnt have 5g now we have Sims for 5g but only have 4g at best, this has left us with bad service, dropped calls, missed important calls from Drs, many more important calls my mother and myself are cancer patients, have telemedicine appointments that cut out or dobt happen, so much problems, even though we have horrible service are bill has only went up. Needless to say att is my carrier now leaving t-mobile after 7yrs of service this merger has been nothing but trouble and a cash machine from its customers. News of a massive data breach began to make waves on Sunday, August 15, when Vice.com reported that hackers posted on an underground forum claiming to have data of millions of individuals for sale. information here is for reference only. Please add me. All posts or writings on TopClassActions.com by staff or others should be regarded as personal opinion only, not legal advice. When I receive calls or call out. The company is accused of not only mishandling customer information, but also failing to notify customers and comply with federal law. Pittsburgh, PA 15222 Money spent for repairs, monthly rental/lease payments still being paid, had to pay off the broken phone, and still have issues with phone I had to buy. To prevent SIM swapping fraud, T-Mobile also recommends that current customers activate the Account Takeover Protection service in addition to changing your account PIN and password. Dropped calls no data staticky calls and its so irritating to keep calling them for them to only tell me nothing that works even had to purchase a Wi-Fi router which doesnt work. Lived in the same location for 7 years. Please add me also. Lynch Carpenter is committed to keeping our site compliant with the Americans with Disabilities Act. Yes I want to join the class action lawsuit. Our co-founder walks you through how FairShake works to help you take on big companies like T-Mobile. People try and call and my service says that my phone is not in service, which it is in service and my bill is not what I signed up for. Maybe its cause I did not know all of them big words to use to get a lawyer to notice Mt Start A Class Action Lawsuit. I will be going to another provider. The T-Mobile class action lawsuit is Jose Moreno, et al. So I was hack before. T-mobile customer for over 15 years, It dont seem that i can get caught up with my bill since last. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. The information stolen from the customers includes names, addresses, dates of births, phone numbers, social security numbers, and driver's license information. Plus it was on all tech websites. That you could make it resolved in a few days is wonderful. Dan Avery Jan. 24, 2023 10:00 a.m. PT 3 min. Legal information is not the same as legal advice, which is the application of the law to a persons unique situation. Please add me I have horrible service for months now. Please help me? I bought a brand new upgraded phone & was given a new T-mobile SIM card & never had any service whatsoever (cant make a phone call, send a text, absolutely no data, etc). Cost me $350 for a new T-Mobile phone. upgraded S22+. Our service doesnt exist were we live. Published July 25, 2022 Updated on July 25, 2022 at 6:12 pm. Well ask for 15% commission out of your settlement from your T-Mobile legal action when you receive it, subject to our 100% satisfaction guarantee. This is how bad my situation is. These lawsuits allow them to get damages for their pain and suffering. I have had Tmobile for years and lately it has been terrible. Add me. Please add me to the law suit. In April 2020 we upgraded one of the i-phone 8s for the 11 with a promotion they were running. Well how did I get this printout? This is not the first time T-Mobile has failed to protect its customers data. This data breach affects more than 50 million current, former and prospective customers. Other one was wrong. Best of the Best. settlement administrator or your attorney for any updates regarding Tmobile is terrible. I couldnt believe the Sprint system was no longer going to work and everyone on it had to get a new phone. Amanda represents employees, consumers, and sexual assault survivors in complex class action lawsuits nationwide. Long story short had to call every month to have my bill corrected. So I hurry up and play store google it was proving fact I was getting hack my wireless cricket was noice. I have been with t-mobile almost 20year. This isnt the same as filing a Small Claims lawsuit yourself or joining a class action lawsuit (which your contract forbids). I took my card off. Moreno is looking to represent anyone in the United States who owned or leased an affected device. Then when I went to TMobile to tell them Im not getting any 5g they just told me I had to switch my phone back to the LTE 4g in order for it to work because THEY KNEW 5g was not working!! Your information will instead be submitted to an attorney or claims processing company for a private assessment and possible representation. My answer was why should I pay a bill for no service? Ive had 82 troubleshoots on this iPhone 13. Participate in a free investigation of a T-Mobile class action lawsuit. But would that work? Attorneys working with ClassAction.org would like to speak with anyone whose personal information was exposed in the data breach announced by T-Mobile in August 2021. Ive got bad service on 5g Note 20 Sprint phone and they wont help. They gave us pennies for them when they were both in excellent condition! One of the lawsuits also accuses T-Mobile of violating the Washington State Consumer Protection Act for having poor data security. T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last August that personal data like social security numbers had. NOW WATCH: Customers expect CEOs to take action against climate change now more than ever, Unilever executive says. Its possible that the information collected contains sensitive personal information, such as: WIRED warns that the combination of data acquired by the hackers may be a perfect storm for SMS-based phishing attempts. My service has been terrible. that reports on class action lawsuits, class action settlements, T-Mobile has been sued for a data breach that allegedly occurred in 2021. While there are no guarantees, it is possible that those who sign up for the mass arbitration could potentially be entitled to hundreds of dollars. I literally asked them to take this phone and buy it back off for me. Please add me. Once phone arrived and was used a couple of times it started being real static so I called T-mobile to ask how to return it, long story short, the phone was finally returned March 2022 after my many phone complaints, and their PROMISES to credit MY $321.04 back to me. I am not a lawyer and cannot answer this question."}}]}. Service is horrible especially out of country, I would like to be added before and after merger, Im in a 55+ payment plan its outrageous the price and plan that was promised I didnt receive. Plus they said they would send a boost to get service near my home. Top Class Actions is neither a law practice, a lawyer referral service, or a legal services package with pre-paid legal services. Some of the most common complaints against wireless carriers like T-Mobile include: You may feel like its time to file a lawsuit just to get something done. It was difficult because we where long time customers and where under the assumption it should get better wish we werent forced to change. Should have never been sold this package. T-Mobile does not believe that customers had their financial information, credit card information, debit, or other payment information stolen in the attack. In December 2021 I made a mobile phone purchase over the phone with T-Mobile. Seem weird so I try to put I pay on the due date. I was having problems with the company for months. So they want to offer me a Wi-Fi hotspot that I can pay extra for and then they say the booster will work better. No compensation other than them to say to return them and start a new lease even though I made all the payments already. Do consider taking T-Mobile to arbitration. Required fields are marked *. If that doesnt sound like your deal, FairShakes simple, easy-to-use interface allows you to start a claim just by entering a few details online. We were told the service would improve and it has worsened. Class Action Lawsuit Settlement Amount (s): $14,000,000 = $4,500,000 in attorney fees + $7,000,000 to Claimants +$2,500,000 in non cash benefits (free minutes, text messages and HotSpot usage) - settlement administrator expenses (identifying and paying the class) - $1,000 to the lead plaintiff. The fine print of T-Mobiles contract wont allow class action lawsuits against T-Mobile. And changed our equipment contract from 6 months to 9 months just so that they could say we hadnt paid our devices off. They literally gave me a free phone for the switch Just go get a new phone you losers. For the 7.8 million current customers, the hackers also obtained phone numbers, IMEI, and IMSI information, which puts those individuals at serious risk of SIM swapping fraud. At this point, attorneys working with ClassAction.org are no longer accepting claims on behalf of consumers looking to pursue arbitration against T-Mobile. On August 17, 2021, T-Mobile was alerted of an individual trying to sell stolen customer data in an online forum. Rather than offer owners of these phones free upgrades, customers would have to switch their phone and phone plan to a new offering from T-Mobile, the plaintiff alleges. Stay up to date with what you want to know. In the proposed. Said I didnt qualify for a booster and to wait for new tower to be fixed. I went from 4 bars 4glte to an x through my bars and ZERO service on July 1st. T-Mobile says that the information stolen from the additional customers did not include social security numbers and driver's license information. Plaintiff Jose Luis Garcia Moreno filed the class action complaint against T-Mobile USA Inc. on June 15 in a Washington federal court, alleging breach of warranty and violations of consumer laws. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! If youre ready to take your complaint to the next step, let FairShake help. Yeah this is really getting ridiculous. I have trouble Day one. People need to know someone is out there to help! "We are continuing to take action to protect everyone at risk from this cyberattack, including those additional persons we recently identified," the company said in a statement. Add me. This material is not intended to be legal advice. Someone is in the phone. Since the breach, attorneys have been working to help make sure T-Mobile is held accountable for failing to properly protect the private information of millions, who are now at a heightened risk for fraud and identity theft. Switched devices and still had issues. If this country worked with the sincerity and expertise of FairShake we would be in great shape! T-Mobile announced Friday it had discovered that another 5.3 million current customers and 667,000 former customers also had their information stolen. Oneplus 5g device. Im a metro psc by the mobile user for over 4 years and my phone is always messing up and no signal or internet I was about to change phone service but its been a business number for years and the data is always running out or slow and download random updates for no reason. Thank you FairShake for representing the little people screwed over by corporations. Ive had so many escalations on this phone its unreal and all they keep telling me is theres a problem with the phone yeah I think thats not including me driving an hour and a half to Suffolk Virginia when I live in North Carolina and back, then I had to drive two hours to Virginia Beach, Virginia, and two hours back to North Carolina to the apple . Add me i hate to mobil and their customer service sucks BALLS!!! Boost mobile has done this as well. In case of emergency there is no way to reach me. That means that we represent each individual in their own proceeding, and we can seek to resolve their claim individually. It took almost a week of investigation with the help of my TM business sales agent to discover this. My Iphone 8 suddenly stopped working. Once you initiate an arbitration process, T-Mobile will pay attention, and youll have a better chance of having your problem resolved. When expanded it provides a list of search options that will switch the search inputs to match the current selection. They refused to compensate us for having inoperable phones & service. T-Mobile's negligence was responsible for millions of customers' personal information being exposed in 2021, according to a class action suit. I will say I have had no problems when it was just metro pcs which I had that for years when I lived in Florida were metro started its just irritating and I feel like someone else has control sometimes over my phone, I find TMobile online 5g gateway.