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Your safety is our priority, so we've created our Face Mask Policy so everyone know exactly what's expected while travelling with us, Please read carefully before you travel, as different rules apply to the UK and overseas. The amendment fee is payable per person and will be advised at the time of the change. Jet2 plc, Get discounts, destination updates and inspiration straight to your inbox! To cover our losses from cancelling the booking, theres a set scale of charges which must be paid. 28 days before departure, well email you your documents. Do I need to bring my hand luggage when I use Twilight Check-in? Please only call a number listed on our website or you can find a travel agent near you. You'll be taken to the Jet2holidays website. This means that you are able to get a refund for your flight by selling it to another person. Please try again, or alternatively you can create a Jet2holidays account using your preferred email address. Its all wrapped up with VIBE your hotel, return flights, transfers + 22kg baggage are all included. It's really easy to use too, whether that's on desktop, mobile or tablet. This email address is already being used. Please note that seat prices vary depending on the location and route. Any changes are subject to an amendment fee, plus any increase in cost. Call our dedicated team on 0800 408 5596 and choose option 2 between 8.30am 8.30pm Monday to Friday, 8.30am 5.30pm on Saturdays and 9am 6pm on Sundays. What happens if I want to cancel my holiday? Age is on date of return. Enter your Jet2holidays booking reference number, surname and departure date. Select , Find holidays. Enter your booking reference number, surname and departure date, then go to Add Holiday Essentials. Save on your villa holiday and get your private villa, return flights, 22kg baggage and car hire all included in one package. o Detonators and fuses You can let us know at any time if you no longer want to receive emails by clicking here. 2. Get luxury for less and enjoy your five-star hotel, return flights, 25kg baggage and private hotel transfers all included. Discover more than 30 of Europes most-exciting cities. If you're travelling with Jet2, you can transfer your ticket to someone else. You'll find your booking reference in your booking confirmation email, You can find the booking reference of your holiday in your booking confirmation email. Jet2holidays - The home of Real Package Holidays. For current amendment fees please see below. o Knives with blades of more than 6 cm Recommended Provider and won Which? If youve given us your email address, your holiday documents will be sent directly to that, 28 days before your holiday. Make payments. Need help with your group booking? You can let us know at any time if you no longer want to receive emails by clicking here. * Plus any additional charges from accommodation provider. Our customer ratings have averaged above 4.5/5 for several years now on Feefo, one of the UKs biggest review websites. If you are calling to make a payment, please call 03308089734 - our new queue-jumping, automated payment line. When can I check in? You can let us know at any time if you no longer want to receive emails by clicking here. Unlimited entry only applicable to guests staying on an All Inclusive board basis. Error occurred while trying to login using Facebook. You can print your boarding passes or download them to your smartphone. By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. Your car hire voucher will be emailed to you 28 days before departure and youll have all the information you need on here. We value and respect our clients, whether you are a high roller or play just for fun. Online check in Jet2 allows you to change the names on your reservations for an amendment fee that is charged per person. For current amendment fees please see below. If you want to make payments towards your balance, pay your balance early or change the card youre paying your final balance with, you can call 0333 300 0737 or log in to Manage My Booking. Jet2.com is a non-refundable airline, but we do understand that unintentional booking mistakes can sometimes happen. And certain changes are not allowed within 21 days of departure. OFF. Can we combine our luggage allowance into one bag? If your original booking was made on the Jetstar website or by phone with Jetstar, you can make limited changes at Manage booking.You'll need your booking reference number and the email address in your booking. Can I upgrade to a private transfer after Ive booked my holiday? Their scores have earned us an Excellent badge, which is something were really proud to have achieved. If I need to carry extra baggage due to my medical condition, are you able to increase my personal baggage allowance? Don't worry, we'll never post anything without your permission, {{ errors.first('shortlist-menu-sign-in-email') }}, {{ errors.first('shortlist-menu-sign-in-password') }}. 2. Want to amend or cancel? Please only call a number listed on our website or you can find a travel agent near you. 5. If you have a booking that doesnt the meet the criteria of our Changes and Refunds Policy, but you want to amend or cancel, please click here to find out how to amend your booking for a fee, along with details of our cancellation charges. Weve also got our handy FAQs and all the latest travel requirements to read through. *If when amending your holiday the total cost increases, youll need to pay the difference. Thinking of cancelling your holiday? Treat yourself to one of our ultra-luxurious holidays. You may have previously registered or have a myJet2 account. You can unsubscribe at any time. For any further information, please . Beach club lazing or all-night dancing. What happens if I haven't pre-booked my assistance? 6. o Bolt guns and nail guns. Jet2holidays offer ATOL protected package holidays at Hotel Servigroup Rialto. The kids will love the children's club . To book, all you need is a valid NHS email address. Jet2.com won Best Airline UK and Best Low-Cost Airline Europe and thats four years in a row! Please try again and confirm the email permission, or alternatively you can create a Jet2holidays account using your preferred email address. Jet2 plc. There are currently no entry requirements to any of the destinations we travel to, or to the UK. Login to Shortlists on a desktop, tablet or mobile to book the holidays youve saved at any time. Once logged in, simply select Make a payment. The amendment fee is payable per person and . By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. o Martial arts equipment. Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included! Sorry, we were unable to find your email address. And your return flights, transfers, hotel and 22kg baggage are all included. Below you'll find the details of our Changes and Refunds Policy, along with links to our Face Mask Policy and travel requirements. o Blasting caps {{ errors.first('shortlist-menu-sign-up-email') }}, {{ errors.first('shortlist-menu-sign-up-password') }}, {{ errors.first('shortlist-menu-sign-up-password-confirm') }}. 2. There are some incredibly good value flights and packages available via Jet2 over the next couple of months, but we already have other. Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included! You can amend your booking details on-line up to 24 hours before your flight departure time. You can let us know at any time if you no longer want to receive emails by clicking here. The whole experience from booking with Jet2 over the phone , checking in online and then checking bags in at the airport,the flight transfer and the trips we went on were reasonable priced and good fun x The professional and friendly staff are amazing . The lead name on the booking must be the one to cancel by phoning or contacting us on WhatsApp. How much does your Twilight Check-in service cost? How much does your Twilight Check-in service cost? . Children: Aged 0-17. Save, compare and share all the holidays you love with at-a-glance shortlists. This email address is already being used. Can I make changes to my holiday after Ive booked and what are the charges? 2. If any member of your party needs special assistance, at the airport or in resort, please visit our Special Assistance hub to find out more. Book flights and hotel package deals quickly and easily with Jet2holidays today. If youre looking to cancel, you must do so by phoning, emailing or writing to us. Add Holiday Essentials. o Martial arts equipment with a sharp point or sharp edge You get return flights, accommodation and 22kg baggage included in your ATOL-protected package. Discover the worlds best cities with Jet2CityBreaks. To find out more about security, local laws and the latest travel information for your holiday destination, visit FCDO Travel Aware website Keep up to date with current health information for your destination: Health and Medical Advice, Jet2holidays: 2022-23 Jet2holidays Limited - A subsidiary of 5 years ago. Which is why all our holidays are ABTA and ATOL-protected, for your peace of mind. Just so you know, bottles and packaging may need to be opened by airport security during screening. How do I book Twilight Check-in? Children: Aged 0-17. Save on your villa holiday and get your private villa, return flights, 22kg baggage and car hire all included in one package. 'Excellent' from 20,000+ reviews. Assistance can be organised by calling us on 0800 408 5591. Save, compare and share all the holidays you love with at-a-glance shortlists. Code Save 150 per booking when you spend 1500 or more by using this TUI discount code. If you would like to make a change on the same day, you can do it at the airport's Sales Desk or Call Center up to four hours before . How many boarding passes can I save to one device? Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included! Yes, its always best to pre-order to be sure youll get the food you fancy onboard. If you need any further help, please have your policy number to hand and call Jet2Insurance on 01293 665910 (open Monday-Friday 08:30-18:00 and Saturday 09:00-17:00 UK time). Iconic landmarks, world-famous attractions and stunning sights experience them all on a Jet2CityBreak. To find out more about security, local laws and the latest travel information for your holiday destination, visit FCDO Travel Aware website Keep up to date with current health information for your destination: Health and Medical Advice, Jet2holidays: 2022-23 Jet2holidays Limited - A subsidiary of If you're making any changes to your travel dates and/or who's travelling, you'll need to buy a new policy. Sorry, we were unable to find your email address. By this point, you must have completed the check-in process. To get your journey off to the best start, familiarise yourself with all the airport need-to-knows before you go by reading our handy guide. Please try again and confirm the email permission, or alternatively you can create a Jet2holidays account using your preferred email address. This is payable at the time of the change and is non-refundable. Any baggage that exceeds your total weight allowance will be carried subject to availability and at our discretion. Add Holiday Essentials. Beach club lazing or all-night dancing. But each customer has a 22kg luggage allowance included as standard, so there should be no need to combine luggage. Amend your Jet2Holidays booking and get up to 100 off On holiday bookings, get up to 100 off when you amend your booking at Jet2Holidays. If you want to guarantee this, there may be an option to select a pool or sea view room when you book your holiday. Where can I find information about my villa? Why has the price of my holiday gone down since I booked? o Animal stunners and animal killers 2. If your flight departs before 12 noon, then you can check your bags in the night before between 4.30pm and 9pm. Jet2holidays offer ATOL protected package holidays at Rosamar Hotel. Login to Shortlists on a desktop, tablet or mobile to book the holidays youve saved at any time. You dont need to book this service. If you've purchased a policy from Jet2Insurance on or after 30 June 2022 and need to make a claim, please call AXA on 0204 517 9888 (open Monday-Friday 09:00-17:00 UK time). From the Jet2 Holidays website. You can do that here too. Can I change my seats once I have booked and paid for them? Best Airline - UK 2020. 1. The Foreign, Commonwealth and Development Office (FCDO) advises against all but essential travel to your destination in the seven days before your departure. Save, compare and share all the holidays you love with at-a-glance shortlists. Please try again, or alternatively you can create a Jet2holidays account using your preferred email address. 100 Off 30. Your visit will be tracked. It will connect you to a Jet2 adviser as soon as one is available. You get return flights, accommodation and 22kg baggage included in your ATOL-protected package. And certain changes are not allowed within 21 days of departure. Treat yourself to one of our ultra-luxurious, five-star Indulgent Escapes. Simply log in and select Cancel booking from the menu. .info-card--padding .info-card__copy {padding-bottom: 54px;}.find-out {position: absolute;left: 12px;bottom: 10px;text-decoration:underline;}@media (min-width: 1025px) {.find-out {left: 24px;}} Find your ideal villa holiday where your villa, return flights, 22kg baggage and car hire is all included in the price. When you request the cancellation, you'll be sent a cancellation email. You can check in online via Manage My Booking any time from 28 days up to six hours before your departure. Sorry, we were unable to log you in. Discover more than 30 of Europes most-exciting cities. *, 50% cancellation fee of total holiday cost, 70% cancellation fee of total holiday cost, 90% cancellation fee of total holiday cost, 100% cancellation fee of total holiday cost, *By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. Sorry, we were unable to find your email address. imposed by the supplier - and this will be advised to you at the time your amendment is confirmed. 2. Please note, if there is a decrease in the cost of your holiday after you book, you wont be entitled to a refund of the difference in price. You can make changes to the booking, subject to availability at the time of the change. Book right now via the app and you can get 10 off all package holidays as well, subject to T&Cs. For the freedom of your own space and the perks of a package holiday, choose Jet2Villas. Your villa, return flights, 22kg baggage and hire car are all included to make things easier for you! Making changes to a booking. Please refer to our example booking terms and conditions for more information and charges. Please remember to print off your boarding passes or download them to your device. Please note that no single item of baggage can weigh more than 32kg. We process your data in accordance to our, Jet2holidays - The home of Real Package Holidays. If possible, the best option here is to replace the person in question with another person by changing their name at the cost of an admin fee. If you wish to change a major element of your holiday such as your hotel, or change the name of a lead passenger or child, you'll need to call our Pre-Travel Services team. If you wish to change a major element of your holiday such as your hotel or change the name of a lead passenger or child, you'll need to call our Pre-Travel Services team. Log in to Manage My Booking, then select Get boarding pass. If you've already bought a policy from Jet2Insurance, this is non-refundable after 14 days. Want privacy and freedom with all the package perks on your next getaway? Unfortunately, you cant book mobility assistance online. We process your data in accordance to ourPrivacy Policy. For example, if youd booked two 22kg bags for yourself, one could weigh 26kg and one could weigh 18kg. By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. Any changes are subject to an amendment fee, plus any increase in cost. Or you can check in at the airport three hours before your scheduled departure. No, we dont need your middle name(s) unless two people on the booking have identical first and last names. Can I book mobility assistance online? You cant make any changes once youve checked in online. 2. Save, compare and share all the holidays you love with at-a-glance shortlists. 3. You can amend your holiday admin-fee-free* or cancel it and request a full refund*** if: The Foreign, Commonwealth and Development Office (FCDO) advises against all but essential travel to your destination in the seven days before your departure. If you'd like to cancel your booking, you can do this in Manage My Booking by logging in and selecting 'Cancel flights'. You get return flights, accommodation and 22kg baggage included in your ATOL-protected package. Well carry up to two pieces of mobility equipment that are essential for your journey, without charge. In addition, youre not allowed to carry the following items in your checked-in baggage: Explosives and incendiary substances and devices explosives and incendiary substances and devices capable, or appearing capable, of being used to cause serious injury or to pose a threat to the safety of aircraft, including: You can check in online 28 days before youre due to depart. Prefer to speak to one of our expert holiday advisors? We wrap up return flights, accommodation and 22kg baggage into one ATOL-protected package. Error occurred while trying to login using Facebook. Look no further than Jet2Villas. Objects with a sharp point or sharp edge objects with a sharp point or sharp edge capable of being used to cause serious injury, including: o Items designed for chopping, such as axes, hatchets and cleavers Can I download my boarding pass to my device? Get luxury for less and enjoy your five-star hotel, return flights, 25kg baggage and private hotel transfers all included. However you choose to holiday, youll get your hotel, return flights, transfers + 22kg baggage all included. However you choose to holiday, youll get your hotel, return flights, transfers + 22kg baggage all included. 1. You can also find them when you log in to Manage My Booking. With the app, you can shortlist your favourites and get Jet2 discount codes, offers and notifications. Everything you need to search, book and manage your holiday in one handy place. You will need your booking reference, postcode and arrival date. We require the email address that you provided on Facebook. How do I check in online? .info-card--padding .info-card__copy {padding-bottom: 54px;}.find-out {position: absolute;left: 12px;bottom: 10px;text-decoration:underline;}@media (min-width: 1025px) {.find-out {left: 24px;}} o Bows, cross bows and arrows Trusted Service. Theres no special desk to find either, its just at our usual, 50% cancellation fee of total holiday cost, 70% cancellation fee of total holiday cost, 90% cancellation fee of total holiday cost, 100% cancellation fee of total holiday cost, www.reactiveclaims.com/RegisterClaim.aspx. The Foreign, Commonwealth & Development Office have advice for staying safe and well abroad. You can unsubscribe at any time. DISCOUNT CODE. However, if you cancel 70 days or more before your departure, youll only lose your deposit. "In order to guarantee the preferred seats for your party, we recommend that you pre-book your seats at the applicable fees at the time of booking or by logging on to the Manage My Booking link here. .info-card--padding .info-card__copy {padding-bottom: 54px;}.find-out {position: absolute;left: 12px;bottom: 10px;text-decoration:underline;}@media (min-width: 1025px) {.find-out {left: 24px;}} . When you search for a holiday through TUI Holidays for Heroes, all applicable savings - including the extra 100 off - have been applied automatically. You can unsubscribe at any time. 1. We require the email address that you provided on Facebook. Please arrive at the airport in good time, as our check-in desks will close 40 minutes before your scheduled departure time. Online check in .info-card--padding .info-card__copy { Adding Travel Essentials You can add Travel Essentials, such as reserved seating, 22kg baggage and Jet2Insurance, after you have completed your booking online when you visit Manage My Booking.You can also add in-flight meals up to 48 hours before your departure. If you've already bought a policy from Jet2Insurance, this is non-refundable after 14 days. What items are prohibited in my baggage? Theres a significant change to your booking and we cant offer an equivalent holiday**. From party pads to chilled spots, we've clubbed getaways into groups to help you find your match. Its all wrapped up with VIBE your hotel, return flights, transfers + 22kg baggage are all included. Back in 2016 a change in my personal life meant I had a big decision to make. Please only call a number listed on our website or you can find a travel agent near you. The charges below apply from the date we receive the cancellation notification. preview play.net >> play.net >> Account and Billing FAQ. Treat yourself to one of our ultra-luxurious, five-star Indulgent Escapes. Sorry, we were unable to find your email address. If I need to carry extra baggage due to my medical condition, are you able to increase my personal baggage allowance? Blunt instruments objects capable of being used to cause serious injury when used to hit, including: o Baseball and softball bats Error occurred while trying to login using Facebook. How many boarding passes can I save to one device? If you're making any changes to your travel dates and/or who's travelling, you'll need to buy a new policy. Simply follow the link in this email to confirm and complete the cancellation. Simply log in to Manage My Booking on our website or in our app and follow the instructions on screen to check in. Book your Jet2holiday including flights, accommodation and transfers for just 60pp deposit. If youre in a larger group, youll need to send them to different phones or print them out if you prefer. From party pads to chilled spots, we've clubbed getaways into groups to help you find your match. Press 3 to make changes to an existing booking, then press option 3 again to cancel a booking. Everything you need to search, book and manage your holiday in one handy place. From party plots to chilled-out spots, weve got them all on your next VIBE getaway. Click the 'Get Code' button on this page. Please make sure you pre-book to avoid disappointment and disruption to your travel plans. 30. You can make amendments like adding in-flight meals, selecting specific seats and making name changes, as well as check in online. 1.10 The VAT number for BAL is GB 687903777 . {{ errors.first('shortlist-menu-forgotten-password-email') }}. Code Enjoy 8% off hotels when adding this Expedia Discount Code. o Razor blades For current amendment fees please see below. 2. Need help with your group booking? By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included! All our Indulgent Escapes include a swanky five-star hotel, return flights, 25kg baggage and private hotel transfers. This email address is already being used. From party plots to chilled-out spots, weve got them all on your next VIBE getaway. 1. Want to make a change to your booking? Amend personal details. We process your data in accordance to our Privacy Policy. Go on, you deserve it. Take 30 off solo . Do I need to bring my pram to check in with my baggage when using Twilight Check-in? How can I be sure where my party are seated? Find flights. {{ errors.first('shortlist-menu-forgotten-password-email') }}. Treat yourself to one of our ultra-luxurious, five-star Indulgent Escapes. You'll need to contact us by phone on 0800 408 5591. No, you dont need to check this in keep hold of your pram until you board. You can unsubscribe at any time. 2. Iconic landmarks, world-famous attractions and stunning sights experience them all on a Jet2CityBreak. Discover the worlds best cities with Jet2CityBreaks. .info-card--padding .info-card__copy {padding-bottom: 54px;}.find-out {position: absolute;left: 12px;bottom: 10px;text-decoration:underline;}@media (min-width: 1025px) {.find-out {left: 24px;}}. This is available for most destinations, though there are some airports where youll have to get your boarding pass from one of our airport check-in desks instead: Antalya (AYT) What items are prohibited in my baggage? What is my hand luggage allowance? Please only call a number listed on our website or you can find a travel agent near you. You get return flights, accommodation and 22kg baggage included in your ATOL-protected package. At the airports, our check-in desks generally open at least 2 hours 30 minutes before your scheduled departure time see the check-in opening times at your airport. If you need any further help, please have your policy number to hand and callJet2Insuranceon 01293 665910 (open Monday-Friday 08:30-18:00 and Saturday 09:00-17:00 UK time). {{ errors.first('shortlist-menu-forgotten-password-email') }}. Add Holiday Essentials. Its all wrapped up with VIBE your hotel, return flights, transfers + 22kg baggage are all included. Look no further than Jet2Villas. All our Indulgent Escapes include a swanky five-star hotel, return flights, 25kg baggage and private hotel transfers. To find out more about security, local laws and the latest travel information for your holiday destination, visit FCDO Travel Aware website Keep up to date with current health information for your destination: Health and Medical Advice, Jet2holidays: 2022-23 Jet2holidays Limited - A subsidiary of Our Manage My Booking facility allows you to make simple amendments to your booking without the need to call us. If you've purchased a policy from Jet2Insurance on or after 30 June 2022 and need to make a claim, please call AXA on 0204 517 9888 (open Monday-Friday 09:00-17:00 UK time). Age is on date of return. By submitting this form I am agreeing to receive marketing emails from Jet2holidays. will be waived, if we incur additional cancellation fees from the hotelier or local agent, we will pass on to you the cost You can speak to a member of our team at the airport who will be happy to give you a printed boarding pass for free. Cancel by Telephone. What happens if I want to cancel my holiday? Thats why weve rounded up the most frequently asked questions, so you can get the all the answers you need to know. UNLIMITED Acqua Verde Waterpark included! If youve booked a holiday, weve got everything you need to manage it in one handy place. To cover our losses from cancelling the booking, theres a set scale of charges which must be paid. This is payable at the time of the change and is non-refundable. Save on your villa holiday and get your private villa, return flights, 22kg baggage and car hire all included in one package. Login to Shortlists on a desktop, tablet or mobile to book the holidays youve saved at any time. The Foreign, Commonwealth & Development Office have advice for staying safe and well abroad. Sorry, we were unable to log you in. Planning a holiday or already booked? Save. Please try again and confirm the email permission, or alternatively you can create a Jet2holidays account using your preferred email address. {{ errors.first('shortlist-menu-sign-up-email') }}, {{ errors.first('shortlist-menu-sign-up-password') }}, {{ errors.first('shortlist-menu-sign-up-password-confirm') }}. Online check in You can find out more on jet2holidays.com. Please remember to print off your boarding passes or download them to your device. Prefer to speak to one of our expert holiday advisors? Don't worry, we'll never post anything without your permission, {{ errors.first('shortlist-menu-sign-in-email') }}, {{ errors.first('shortlist-menu-sign-in-password') }}. We process your data in accordance to our Privacy Policy. From party pads to chilled spots, we've clubbed getaways into groups to help you find your match. Treat yourself to one of our ultra-luxurious holidays. Weve got the trophies to prove it, plus weve been praised by consumer experts for the speedy and smooth way we deal with refunds, if we have to cancel. You can, at any time. By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. And youll still be able to use our free Twilight Check-in service at selected UK airports when you check in online for flights departing before midday. Get luxury for less and enjoy your five-star hotel, return flights, 25kg baggage and private hotel transfers all included. Please see our terms and conditions for more information: Free Child Places for families of 3 or more*, ({{area.resortCount}} {{area.resortText}}), ({{destination.resortCount}} {{destination.resortText}}). Calls cost 7ppm plus your phone company's service charge.