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Best experience yet! Not only did I pay these crooks but than I had to pay a whole other place to do my optical exam and glasses. Your response will be removed from the review this cannot be undone. Your company should not lie or deceive the customer and I will make damn sure that all my friends in Yuba city, CA DO NOT go to Stanton for their Glasses. Stanton Optical Sherman,TX Classical Bait-n-switch They get you in with a Deal - 2 Pair of Glasses For $59 or $69 and then up sell you into $200+ 2 year Free Replacement Glasses plan. Service was sloppy, manager slammed my glasses down and said she didn't give a [censored]. This place is great, can't comprehend the 1 star reviews, y'all some haters. definitely recommend this Stanton Location. I will refer them to Walmart rather than be lied to or deceived from your company. Not only glasses for seeing or reading, but also for sun protection. 8/10/2022 Returned to pick up glasses and contacts. my favourite place for my peepers. Providers Overview Location Reviews Providers Dr. Carlos Castro Maldonado, OD Optometry 1 Rating Insurance Check 095 Friendly staff! Stanton Optical's onsite labs offer same day service and buy online pick up in-store. I mean if there was a deductable on the replacement warranty that should have been advised. I still have 4 months until my prescription expires. You can proceed with an insurance plan if you want glasses or an eye exam. Did a walk-in and every member of this business was such a pleasure to work with! Also very courteous, friendly and efficient. Exceptional customer service, thank you Roberto for your help! The eye exam was easy and done through telemedicine. They say it's a certain price then the manager comes out with all the recendation to upscale you then it shows you Stanton Optical is open Mon, Tue, Wed, Thu, Fri, Sat. On a rating of 1 to 10 would give you a minus 4. 2023 Trustpilot, Inc. All rights reserved. The new OTC hearing aid products offered are: Designed to change the way people with mild-to-moderate hearing loss interact with the world, these high-quality hearing aids are FDA regulated and include a number of cutting-edge technology features. The eye exam was easy and done through telemedicine. Excellent friendly personal service. Kelly, the associate who helped us with questions on the frames and lenses, was awesome! Pick up 7-10 days Tried contacts next day at home unable to read with them, vision didnt seem right at all. Drive 16 miles to get there only to be told the glasses you get is plastic and the vision is so poor "most people complain and bring it back". I pushed on with them only because I had another pair of sunglasses with the identical script. Can you get a refund on prescription glasses. After arriving to my appointment 10 minutes early, is when things started to fall apart! He was heaven only knows where. Price was not right. Stanton Optical accepts flexible spending accounts and many vision and health insurance plans at each of their optical stores. I bought glasses thinking my eyes needed a break from eye mart because they are half price from Stanton optical. I need these glasses to work and they know this but do not care. Upon speaking with the staff I advised the staff I wanted to see a doctor - not a virtual - well needless to say I did not have a choice in the matter. Thank you again! Gain trust and grow your business with customer reviews. 7/26/2022 Returned cannot see with glasses or contacts. 7/5/2022 Returned glasses not working impossible to go from progressive prescription to single vision. . I was only going to pay $25 for the exam, but they were running a back to school promo and the exam was free! For online orders, you have 30 days to call us at (877) 518-5788. They don't ask you the right question with in regards to helping you get the right prescription. Going to another eye place who will fit me in a better contact for FREE and I have never even used them before. For online orders, you have 30 days to call us at (877) 518-5788. what insurance does Stanton Optical take? I really enjoyed the experience and would definitely recommend stanton Optical to everyone I know. They conducted a comprehensive eye exam. I called Stanton Optical on Sheridan and expected it would take 2 weeks, etc. Customers wearing these hearing aids can control them directly from their phone. breve. Kept sunglasses originally ordered M.Soc.Sci. There are a scam in my eyes. I called and told them about it and they said I would Bakersfield location is so shady. Wannabe travel nerd. Thank you so much for Marci & Jackie for the most professional assistance and great hospitality please come to them great service Tae, thank you so much for your assistance. For more information or to schedule an appointment go to www.stantonoptical.com or call 772-837-9184.. The company continues to expand its retail footprint with almost 300 corporate and franchise locations in 29 states while delivering affordable eye health and eyewear solutions. Not only will you not be paid timely, youll be sent a check regardless of if you paid cash, or debit. Health insurance was standard. At their direction, I acquired new sunglasses. Some employers offer flexible spending accounts or health savings accounts as part of your employee benefits package. Well a week goes by I hear nothing. These tinted lenses reduce unwanted glare. Arrived to friendly staff and only one person before us. Coverage was crappy, less expensive to die. So sweet and AWESOME! She was very helpful and polite I would recommend the San Angelo office to anyone please give a bonus she deserves it. This light is emanated by LCD and LED screens, digital devices, fluorescent, and LED lights, It is 15 times more scratch resistant compared to common anti-reflective coatings, Much easier to clean thanks to water, grease, and dirt-repellent coatings, Has maximum anti-reflective performance with less than 5% light reflection, Ten times more scratch resistant than traditional anti-reflective coating, Has more light transmission capability possible through the lens, which improves vision, Has superior keep-clean capabilities due to the anti-dust and lint structure on the lens surface, : Also known for their light sensitivity, they darken when exposed to the suns UV rays. She definitely went above and beyond to make sure my needs were taken care of. Eye exams are always available via same-day appointments and walk-ins, or go online for a quick vision test to update your . Mentally the height price tags you say no I want all the basic then it's still higher then expected they come back and say it's only for eye exams and frames not the lenses so it's a hidden extra fee that the natural eye don't see or understand. Stanton Optical is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Thank you Kate for your kindness and being so helpful even when I come back and change my order. in 2 reviews, The girls on the exam side are awesome. in 2 reviews, She was very disappointed in their advertising but with some patience and understanding, he recovered her as a returning customer. in 2 reviews. What is the cheapest place to get an eye exam? Companies can ask for reviews via automatic invitations. However, they did allude to the fact that the sunglasses were too wide for the lens and had to set PD (Pupillary distance) to the limit. Tapping into its national network of affiliated doctors, to date the company has conducted more than 2.5 million telehealth eye exams, something no other optical retailer can offer. The only condition is that the acceptance of one insurance or another varies depending on the state where the treatment is performed. I would like my contacts and I should be issued some sort of credit. Ryan suggests I make an appointment for a second exam (another trip). what??? I will recommend to everyone I know. So Monday we had an appointment at your other location on Atrisco my husband and I arrive and they tell us that they called to cancel our appointment and get us rescheduled because they changed their hours never got a phone call never got a voicemail nothing didn't offer to help us at all we thought we tried the other location in the Northeast Heights off of Louisiana and Menaul when we were on our way there was a fender bender so we arrived about 7 minutes late I did call didn't know I was calling the call center to tell him that we would be a few minutes late and he said okay thank you for letting us know as we arrived to the store they turn us away and said they can help us because we were 10 minutes late customer service was rude I work in healthcare I've been an office manager and a patient coordinator for 14 years that's not the way you handle your patience and we will never come back to you again employees were very unprofessional and immature, Desired outcome: I have had to go to another eye glass company to get my glasses so I want my money back and it known this is the worst place to get glasses. When I try to call the store, I get a customer service, who simply says the order has been delayed no explaintion as to why. The worst experience I ever had, the people working there are horrible and dont know anything, they tellYou there is a doctor there but it was a virtual visit which ended up being a disaster, I will never go back there and if your thinking of getting contacts or glasses , go somewhere else, still havent got trial contacts and it has been over 2 weeks, no calls or any customer service at all, when I called to see where my order was , they didnt even know who I was, and they got payment from my insurance already, Youre undoubtedly overpaying for your eyeglasses and or contacts. How much does an eye exam cost? They dont have an actual person that does the testing of your eyes on site. A gentleman named Jeremy helped me. Ashley took care of both my mother and I. Order was incorrect. He found the perfect set of frames for me & had my glasses done in just minutes and found me the right brand of contacts. I had a great experience and had no problems with the lenses or with my vision. Currently, a thoroughly performed traditional eye exam still can be just as accurate for all intents and purposes. 1w. Customer-centered working with Finnish & Nordic . She had listened very carefully to what my daughter didn't like about the glasses she had gotten somewhere else and helped her pick frames that are the perfect size and shape for her face. Pathetic! These eye care plans may cover both routine eye exams and discounts on prescription eyewear. It is important to add that you cannot take advantage of discounts if you want to pay with insurance; however. Make good on what you say. Als u dit bericht blijft zien, stuur dan een e-mail naar For convenience, My Eyelab and Stanton Optical offer same day eye exams and walk-ins. Required fields are marked *. Contacts were not in yet will have to return. She bent the frames and told me too leave said I wasnt wearing a mask. I don't believe I used it in the time that I worked there so I unfortunately don't have much to say. And if you already have a prescription with @stantonoptical ? On 7/21/2022 I ordered glasses I was told they would be ready on 8/4/ as of todays date my glasses are still not available. Took those back and they said too bad, you dont have warranty on frames just lens. Ordered a different brand of trials. Stanton Optical Opticians, Contact Lenses, Eyeglasses (5) CLOSED NOW Today: 9:00 am - 7:00 pm Tomorrow: 9:00 am - 7:00 pm 17 YEARS IN BUSINESS Amenities: (309) 270-1467 Visit Website Map & Directions 2415 W Glen AvePeoria, IL 61614 Write a Review Hours Regular Hours Kickapoo Sunnyland Dunlap More Types of Optometrists in Peoria If this was the case, maybe only a deposit should have been required.Not sure why my name wasn't in this conversation. Stanton Optical has a wide variety of eyewear for children, women, and men. Save my name, email, and website in this browser for the next time I comment. I tried to wear them and my eyes kept burning. But I didn't wear a mask in the begining. To top it off, the prescription he wrote was wrong and completely unusable. It took over 3 weeks to get them. Reduces eyestrain. Please enable Cookies and reload the page. I understand why I had to wait 7 to 10 days but a month is not exceptable to me. Still, the company offers competitive discounts for customers to save on every purchase to compensate for this lack. It is important to add that you cannot take advantage of discounts if you want to pay with insurance; however,you can get 60% off the cost of glasses if you buy with insurance. At America's Best, eye exams are FREE* with our 2 pairs offers! The store was busy but someone acknowledged we were there and told us they'd be with us as soon as possible. "With one in five Americans impacted by hearing loss, My Eyelab and Stanton Optical's new OTC hearing aid products and services will help people from all walks of life gain access to reliable and affordable hearing solutions through our stores," said Daniel Stanton, CEO of Now Optics, parent company of Stanton Optical and My Eyelab. I went into the office at 5071 Monroe st. Toledo Ohio on 9/12/2022 for an eye exam and to purchase contacts. My vision became better with time and their help. 01/24/2023. Had much difficulty removing right eye. Stanton Optical accepts several insurance plans across the country. Stanton Optical and the doctors on staff accept most major insurance companies in the United States. Can I get my money back from Stanton Optical? Told they could get us right in. Inhalt wird in Krze angezeigt. You have used my money for 3 weeks now. They claimed Id have same day glasses they failed to inform me that that was not the case after they said Id have them I paid them and than they informed me that Id not have them till the 30th or possibly longer. Best experience I have had buying glasses so far. Espera mientras verificamos que eres una persona real. Not even where I got my exam and they are helping. Always greeted with a Hello, with a smile! No frame damage at all. Another reason why these glasses were inappropriate for corrected lens! She was the sweetest and most patient person ever. Stanton Optical and the doctors on staff accept most major insurance companies in the United States. long distance is great but reading up close vision is not acceptable! But when I got there all the exam rooms were full and I was told appt, make no diffrence, they do what they want. sphere cylinder axis No phone calls from stanton to let me know of the delays. About five months later, they said they cannot get them. My husband and I went to get our eye exam at this place. Was very impressed with the staff. For more information about payment methods and insurance companies. But that not true now I have to wait 7 too 10 business days for them. You can get an eye exam and your single vision glasses all made the same day due to onsite labs. "Our team is excited to be the first optical retailers to expand their health services to include hearing health care, and provide the communities we serve a supportive, customer-centric experience.". Visit myeyelab.comor stantonoptical.com for more information. Will definitely recommend them. 1 pair progressive Close up and reading impossible/blurry. Order was wrong received one pair distant glasses I will not be going back there are sending anyone else there. The moment we walked in, the atmosphere is so unfriendly. On top of that, an assortment of over 1,000 eyeglass frames and top contact lens brands to fit both style and budgets allows consumers the ultimate freedom to experiment with unique, stylish designs that fit their personal style. If you need a new pair of glasses or require medical exams from Stanton Optical and cant afford them, you may be wondering. Send money on cash app without debit card, Transfer money from gift card to cash app, Cash app payment completed but not received, how to add money to cash app card at walgreens, Transfer visa gift card balance to paypal, How old do you have to be to have a paypal, Best paying jobs in industrial machinery/components, Behavioral questions and answers for interviews. Im going to be sending the petitions to the district attorneys office after I collect signatures, Desired outcome: Trial Contacts to let us know you're having trouble. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Stanton Optical. AMAZZZING! The phones were ringing off the hook and more and more customers were coming through the doors, but I never felt rushed or never felt that I was not being taken care of. There was much confusion. She was the sweetest and most patient person ever. To help customers assess their hearing loss, both retail brands will also offer a Free Hearing Test available to everyone online and in-store that provides instant results and lets you know if you're a good candidate. Under the leadership of founder and CEO Daniel Stanton, My Eyelab and Stanton Optical have led the optical industry in ocular telehealth by leveraging proprietary innovative telehealth technology to provide patients with affordable quality eye exams. We do not mind paying at all as long as we get the right service. Distance not clear, having to go back and forth with my old glasses. Stanton Optical accepts credit cards. un'email all'indirizzo My Eyelab. I also asked why I was told to keep my last glasses with the wrong prescription. Came in on 5/28 got my exam and ordered my glasses. There seemed to be something wrong in the computer with my account/prescription. They tell me that I saved 309.00 on something that I was told was 135.00 on the phone. They are a scam and glasses are extremely high, Tip for consumers:Should have tried to help and fit me for another pair that didnt hurt my eyes, Products used:None. One pair progressive Request and answer that is true. I had a terrible experience and terrible customer service! It is 141 miles round trip to Stanton Optical in Redding. Cool high tech exam equipment. Find details about franchise opportunities at, Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, My Eyelab and Stanton Optical Open Three Stores in Three States in October and November, My Eyelab and Stanton Optical Open Five Stores in Three States During September. Lifelong gamer. Glassdoor is your resource for information about the Health Insurance benefits at Stanton Optical. They put the add on television thinking you will get a good deal. It was a mistake on our part we did not check the reviews before we visited this place for the first time. Was very impressed with the staff. Hours for the new store in Vero Beach is Monday - Saturday from 9AM-7PM. Thank you very much Ashley, Kyle, Pat and Joanne. Many optical stores offer satisfaction guarantees and will replace the glasses, offer a full refund or a store credit if you have a complaint about the way your glasses look on you. Please do not give them your business. They are doing it because my eye exam is still current. Audrey in the San Angelo TX office worked very hard to help us get the best price possible. Taking care of the eyes is crucial because they are an essential body part that helps humans see and perceive the world around them. You're all doing a great job! This cost can vary depending on your location, your age, and your medical history. OTC hearing aids are an affordable and accessible alternative to purchasing hearing aids the traditional ways. I pointed that out to the manager and was told that no there 49.00. Pick up new glasses 7-10 days Stanton Optical ranks 29th among Contact Lenses sites. Search for a location to see which plans we accept at your nearby store. They never answer the phone. Got the warranty pair, 2 months later they finally came in and they broke right in my hands the second time wearing them! They said my distance was good (which is incorrect) and tried to charge me $400.00 for readers. I will never go back and I wish a full fefund, i'm turning it into head office. Pop culture evangelist. Got email they were in got there on 6/11 to pick them up only one pair was in they said the other pair way lost somewhere should be the in a couple day they would call when they come in. This is a great alternative for those who need lenses and UV protection at the same time, : Designed for sunglass lenses, they are attractive and aesthetically pleasing. Best lenses I've used. It has been over 2 months since my first exam and original order and still I do not have glasses I can properly see with. I have lost wages from taking time off work. Do they take walk ins? Most of all they always listen using their expertise, engaging with functionality as well as fashion no matter how many frames you want to try on!