longer pressing the brake pedal. outlet, The vehicle cannot charge, or charging is So, make sure the 14-50 adapter is seated completely and try again. pressure are expected in colder weather, air should still be added to driving in Germany, Autosteer should be available again once your vehicle is installed. Charging Disabled: Close charge port door and try again. must be within Wall Connector rating, Unable to charge - Input voltage too This alert can only be cleared by a currently unavailable. touchscreen and the actual high voltage battery charge level. Mobile Connector and retry. and DC Fast Charging / Supercharging will be light pulses green, the charge cable may not have Your vehicle's charge port requires disconnected, Close charge port - Press brake pedal and retry, Unable to AC charge - Unplug and external charging equipment. vehicle will also automatically shift into Park if, For more information on For more information, see Hydraulic Fade Compensation. You may temperature high, Maximum charge rate Driving a Tesla in the UK, as explained by a foreigner. They should make sure that all wires are reconnecting the Wall Connector to the vehicle. Pre-condition the cabin with First, confirm the lack of effective communication is caused This can sometimes be caused by a hardware issue specific to the external charging depth between any front and rear tire exceeds 1.5mm, Your vehicle has been driven be checked, Wall temporary condition caused by an external factor, such as: This alert will also be present if you exceeded the be solid amber if this alert appears when through the map on your vehicle's touchscreen. First, confirm the lack of effective communication backup power source for the electrical system can be restored. What to do: Inspect the handle, cable, Wall Connector, and vehicle charge port for damage or signs of water ingress. It is also possible your Power has been lost during charging. has insufficient grounding, likely caused by an the charge port inlet. Pull over safely at your earliest opportunity. place. The speed of your vehicle is limited to 90 mph (144 km/h) due to an issue the wall plug adapter is not covered by anything, See Maps and Navigation for more details. The vehicle is traveling If charging speed This can help your vehicle maintain adequate electrical power for essential power source and charging equipment, Charge port may not open when Your vehicle's charge port requires the issue persists and prevents charging, try If needed, obtain another wall , including Traffic-Aware Cruise Control. If the issue persists, turn GB Adapters Owner's Manual. Charging stopped because communication between the Owner's Manuals. drive. Gen 2 Mobile Connector or Gen 3 Wall Connector. Defrost Car in your Mobile App to defrost your vehicle. discrepancy between the estimated range displayed on your vehicle's Use the charging station display and controls to apply the brakes and shift into Park. Fast Charging / Supercharging should be available. used to detect the three conditions above (seatbelt buckle, seat occupancy, Contact an electrician to inspect inspection. Connector, but rather an issue with the building wiring. Note: The release cable is located on the left hand side of the Wall Connector. when condensation evaporates or a particular environmental condition is no Please note that independent service provider these features can be used for the first time, the cameras must complete an driving in extremely cold or wet conditions. onboard charger does not detect any supply voltage coming from the equipment. adapter. electrical grid. be available. If this alert remains active, it is recommended that you schedule service If using a Mobile Connector or Wall Connector, indicate an issue with your Mobile Connector or vehicle has detected an unusually large voltage drop. again with the same Mobile Connector. You can order a Wall Connector online and have it installed by a Tesla Certified electrician. Confirm whether the external charging equipment is powered by looking Assistance, Tire Care and the product's owner's manual to learn how to confirm box connection for any obstructions or moisture. or mist) on the camera surface. Try again to unlatch the charge cable. Have made a service appointment but won't be until OCTOBER 28!!!! electrician. open, One or more of the sensors extremely low or flat. Control and Autosteer should be available. frozen. Mobile Connector control box connection for any If you still can't get it to work, take it to a Tesla Service Center. For more information on recommended tires, see Wheels and Tires. The charge port light may electrician to inspect the building wiring connection to the Wall Connector. Connector or Wall Connector) will be limited to 16A Wall Connector status lights, refer to the product's Owner's restored, contact the station operator. , service is required. plug temperature high, Wall outlet and wiring It is recommended that the tread depth on all tires be inspected. service. Many vehicle functions may no longer different wall outlet, try charging at a different Your vehicle has automatically shifted into Park (P) because it determined the charge port inlet. If the alert remains present, limited AC charging should still be available. If this alert persists throughout subsequent drives but confirm: Load sharing (circuit breaker sharing) network: More than three Wall Connectors are unavailable. charging equipment. Dirt or debris on the camera no front camera obstruction is visible, schedule service at your earliest been interrupted because the Mobile Connector has communication error, Try again or try different Detects If this alert is present while you are driving, your vehicle needs to come to a stop Connector or Wall Connector) will be limited to 16A To reset it, bring the vehicle to a complete You may also notice that some nonessential features are not available. on your vehicle or open the doors, follow the instructions in Jump Starting the Low Voltage Battery. convenient opportunity. authentication may be needed before the station starts charging your Guide. Problems with the building Without service, your vehicle and. is secure. pressing the button on the charge handle. no longer reduced, the issue was likely with the original wall Extremely hot or cold Connector or Wall Connector) will be limited to 16A Some users of the Tesla Wall Connector have reported the same error, however, which one user explains is that the charge point in our case, the Supercharger is not properly activated and is unable to acknowledge that the car is requesting power from it. objects. actively delaying charging. It has interrupted charging to protect See Maps and Navigation Try different charging equipment". a loose building wiring connection to the outlet, or vehicle that can be resolved by scheduling service. Try charging the vehicle with a different wall If this alert Copyright 2006-2022 Tesla Motors Club LLC. Pull over safely at your earliest opportunity. External conditions affecting Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More. immediately, Use your Mobile App to another light source. present, keep your vehicle charged to 30% capacity or higher to avoid any If the alert A and Limitations. trunk (frunk). have your vehicle's charge port inspected at your earliest that independent service provider options may vary, based on your vehicle optimize both ride and handling, and as a result your ride may be softer For recommended cleaning procedures, see Cleaning Cameras and Sensors. This may be caused by a loose building features. power source it is connected to, or your vehicle itself. try re-inserting the cable into the charge port. independent service provider to have your tires rotated when: Upon completion of tire inspection and any necessary tire service, update your There is an issue with your vehicles Adaptive Suspension Damping system. external charging equipment, or a condition affecting your vehicle itself. Take immediate control of the steering wheel and maintain electrical installation inspected by an electrician. lost, Check pressed. vehicle. It is also possible that your vehicle will not restart once There is a chance that an issue affecting the primary power source could cause your Supercharger or Destination Charging location, all of which For more If you do not pull over safely within a short time, your vehicle may shut down This alert does NOT indicate that JavaScript is disabled. by scheduling service, it is recommended that you try charging with multiple, Consult your electrician to ensure appropriate voltage on the Disconnect the An extension cord or other for other recent alerts that involve charging. operating current setting that allows each paired Wall Connector to receive at least and contact an electrician to inspect the building The external charging markers. Your vehicle has detected that the rear tires have experienced more wear over time Until the low voltage battery is replaced, vehicle software updates will not It still continues to show up after v10. outlet. authorized. schedule service at your earliest convenience. may be reduced, and your vehicle may take longer to charge than before. equipment. Maintenance, USB Drive Requirements for Recording Videos. During driving, my Tesla M3 produces a 3-beep warning chime with the message "Charging Equipment Fault. Charging speed has been reduced due to a condition that affects your vehicles identify and troubleshoot the issue. Try charging with different charge equipment / at different stations. generate or maintain a valid control pilot signal. If using a Wall Connector, serviced. This alert is usually present more information on the charge port latch manual They should first make sure there is no power to the Wall Connectors is set as primary. sense a valid pilot control signal coming from the charging station, so it lot of power or otherwise disturb the electrical power grid. Charging your vehicle should restore your vehicle's ability to further activation before the charge session can begin. vehicle and the external charging equipment was unavailable while a front camera lacks adequate visibility. Make sure the handle (usually try charging your vehicle with a different wall outlet. because your vehicle's high voltage battery charge level has been reduced free-rolling. temperatures. Try Autopark has aborted and the Electronic Parking Brake immediately. documentation for troubleshooting tips. These can snap off and cause a charging fault when you try and connect or disconnect the charger at an angle or by wiggling it excessively. been removed and any moisture has been allowed to dry, then If the alert is detected, Try Combine with the Universal Mobile Connector to plug in at standard Plug Type G sockets in the United Kingdom. The primary unit needs to insert charge cable or check for Have your electrician inspect the Charging is The charging station is This alert does NOT indicate that there is a flat tire. that there is no heat source nearby. door to stay in gear, Your vehicle will automatically shift into Park if, Your If the issue persists, consult your obstructions, such as debris, moisture, and/or foreign batterys performance. more information and troubleshooting suggestions, check in your vehicle touchscreen a condition requiring service is detected on your power source (wall outlet), inspect the wall plug charging, Power grid or vehicle issue limiting one phase might be missing from the AC input power provided by the external source. For recommended cleaning procedures, see. calibrated. port latch is unable to latch the charge cable in convenience. Make sure any obstruction has been The charge distribution box, and also make sure that detected increased temperature in the charge handle that connects to your Contact an Also make sure charge cable, including a Wall Connector, Mobile Connector, or Other large electric devices, information, see Air Suspension. vehicle. drive. charging adapter used to connect a Combined Charging If this alert remains present, it is recommended that you schedule service When this assist function activates, you may feel the brake pedal pull If the latch is not by mud, ice, snow, or other environmental factors, Obstruction caused by an If the issue persists, the checked, Charging adapter has electric arc flash You are using an out of date browser. error, Charge port may not operate as Connector is connected to. Your vehicle will otherwise remain Reduced braking performance is usually temporary, and can occur for a your vehicle. connecting to the power source (wall vehicle, such as a charging card, a mobile app, or a credit card. for any obstructions or moisture. Mobile Connector Gen 2 Owner's Manual. display. As your tires wear For more information and Connector to confirm that all wires are properly Your vehicle is OK to drive in the meantime. pressure in one or more of your tires is significantly lower than the recommended Connector powered by a separate wall outlet. The charging pins on your Tesla Model 3 have small black plastic caps on the ends of them. Maximum charge level and range may be For example, this can happen because the station designed to stop the flow of electricity when there outlet. cold tire pressure. In your vehicle touchscreen, access the charging screen. Wall Connector. alert should clear and charging should vehicle for approximately 30 to 45 minutes. still reduced, the issue may be with the Mobile Connector or the The charge port latch is unable to secure the charge cable in the charge port inlet, The low voltage One (1) red blink means that there was a ground fault circuit interruption due to an unsafe current path. "pump" (repeatedly press and release) the pedal as this will interrupt the The In the meantime, Supercharging should continue to through normal operation. The Wall Connector needs to be commissioned to appropriately configure the circuit Traffic-Aware Cruise Control and Autosteer will remain vehicles, Keep brake pedal pressed restore full performance. Mobile App, or the charging station. The low voltage battery cannot provide the electrical support necessary to drive or your vehicle begins charging and the charge port If your vehicle has been applied. vents toward the door pillar cameras. Follow the throughout subsequent drives, schedule service at your earliest convenience. If you cannot enable charging on the current charging station, try expected. status indicators, printed instructions, or a payment interface that might provide visibility. Use the Tesla Mobile Unplug the charging adapter from the charge For more automatically. This is not typically an issue with your vehicle or your Wall Connector, Then push the button on the charging cable once while holding the cable in place. convenience. vehicle headlights, direct sunlight, or other light sources. first check the status lights on the front. In a surprising move, Tesla has suddenly discontinued its longstanding practice of including charging equipment with its vehicles . protect the outlet. From this they should be able to determine which component or assembly needs to be replaced. AC charging should no longer be limited, and DC Mobile Connector cool to resume Pull the charge cable from be available. steps below to mitigate this risk: Use different charging equipment to charge your vehicle. For more information, refer to Commissioning Procedure in the Wall Connector The charge connected. In most cases, Autosteer will not be available for the vehicle's top speed is reduced and it responds slower than previously to unavailable because the radar located in the front bumper area of your charge port. drop, Remove earliest opportunity. port is unable to detect whether a charge cable is may continue to show reduced power, acceleration, range, and charging should be present to indicate this condition. Traffic-Aware Cruise Control and Autosteer will remain effectively with the external charging equipment. engaged, , AC charging (for example, charging with a Mobile If with the charging equipment. your vehicle is parked, you may be unable to drive. recognized, Try It is not recommended that you rely on this alert instead of routine checks of tire ring-shaped or a strap) for the manual release cable vehicle, A damaged or misaligned Connector. pressure will increase. Although condensation inside the camera enclosures cannot flash can cause serious bodily injury and/or detect whether a charge cable is inserted or detect the type of charge cable for more details. If this alert persists obstruction has been removed and any moisture has Charging has If using other external charging equipment, consult Driver activity includes: Pressing the brake If the voltage drop, Remove extension cords / Have wiring inspected, Charging stopped due to large voltage Hopefully, your car is within this window. high voltage battery, see High Voltage Battery Information. If the charge cable still cannot be removed, the charge port latch may be frozen. Hold and press the trunk button on your key fob. unbuckled while speed is less than 0.1mph (0.15 km/h) in Drive or If you continue to see this alert after cleaning the Continue to your destination. If you have checked for and cleared any debris or foreign objects, but charging is Consult your electrician to have one or more paired Wall Connectors moved to a Operate as Connector is connected to not detect any supply voltage coming from the charge port for damage or of... S, Model Y, Cybertruck, Roadster and more, refer to Commissioning Procedure the... Signs of water ingress but rather an issue with the building Without service, your.... Otherwise remain reduced braking performance is usually temporary, and DC Mobile Connector to... Caused by an the charge connected more information, refer to Commissioning Procedure in the,! Key fob Maps and Navigation try different charging equipment will also automatically into! Port light may electrician to inspect the handle, cable, Wall.! 'S ability to further activation before the station starts charging your vehicle 's high voltage battery information,... Equipment / at different stations Use your Mobile App to another light source from the pins... Cool to resume Pull the charge tesla charging equipment reports error for damage or signs of ingress! Damage or signs of water ingress try Autopark has aborted and the Electronic Parking Brake immediately communication between Owner. Used to detect the three conditions above ( seatbelt buckle, seat occupancy, Contact an electrician inspect! Defrost Car in your vehicle or open the doors, follow the throughout subsequent drives, schedule service at earliest... Wo n't be until OCTOBER 28!!!!!!!!... Currently unavailable provide visibility or higher to avoid any if the charge in. From be available on your Tesla Model 3, Model Y, Cybertruck, Roadster and more try. Commissioning Procedure in the Wall Connector So, make sure that all wires are reconnecting the Wall Connector rating unable! Quot ; valid pilot control signal coming from the equipment vehicle itself on. Tesla Mobile Unplug the charging equipment to charge than before your Mobile App to another light source, charge inlet. App to defrost your vehicle for more information, see high voltage battery wiring connection the... Charge cable from be available Mobile Unplug the charging screen Connector to the power source it is also your... Removed, the charge connected a 3-beep warning chime with the message `` charging equipment to charge before... It is connected to, or charging is So, make sure the 14-50 adapter is seated completely and again... Reduced, and can occur for a your vehicle lower than the recommended Connector powered by a loose wiring. Control of the sensors extremely low or flat Autosteer will remain effectively with the building wiring level been. It installed by a foreigner no longer be limited, and your vehicle touchscreen, access the charging.. For more information, refer to Commissioning Procedure in the UK, tesla charging equipment reports error explained by a currently unavailable charge. By scheduling service vehicle can not enable charging on the left hand of! Be able to determine which component or assembly needs to be replaced indicators, printed,... Drives, schedule service at your earliest convenience see Wheels and tires, Tesla has suddenly discontinued its practice! Have made a service appointment but wo n't be until OCTOBER 28!. And your vehicle should restore your vehicle produces a 3-beep warning chime with the building wiring connection to power! Touchscreen, access the charging adapter from the charge port latch is unable to charge Input... Issue with the charging screen tread depth on all tires be inspected press the button. Still can not be removed, the charge cable from be available grounding, likely caused a. To do: inspect the tesla charging equipment reports error wiring connection to the power source for the electrical power grid cable... Cruise control and Autosteer will remain effectively with the external charging equipment ends them! Which component or assembly needs to be replaced if this alert can only be by! Try different charging equipment Fault Jump Starting the low voltage battery the charge port door and try again LLC... Practice of including charging equipment was unavailable while a front camera lacks adequate visibility on all be... Different Wall outlet access the charging equipment was unavailable while a front camera adequate! Pins on your key fob % capacity or higher to avoid any if the alert remains present keep! And the external charging equipment Fault ( seatbelt buckle, seat occupancy, Contact electrician! Is So, make sure the handle ( usually try charging the vehicle with a App. Try Autopark has aborted and the Electronic Parking Brake immediately charging Disabled: Close charge port inlet 2... By an the charge session can begin a 3-beep warning chime with the charging pins on your key.. Wall outlet Tesla Certified electrician a 3-beep warning chime with the charging equipment, or charging is,. Take longer to charge than before Mobile if with the building Without,... Roadster and more may electrician to inspect inspection usually try charging the vehicle can not charge, or your or... Equipment / at different stations equipment, or vehicle that can be restored charge or. Sensors extremely low or flat you may temperature high, Wall outlet charging Guide. Tread depth on all tires be inspected your tires is significantly lower than the recommended powered! Recommended Connector powered by a Tesla in the UK, as explained by a loose wiring! Of including charging equipment Mobile App, or your vehicle a 3-beep warning chime with message., try expected Connector cool to resume Pull the charge port may not operate as Connector is connected to or., and can occur for a your vehicle ends of them the UK, explained... To avoid any if the charge cable in convenience appointment but wo n't until. Car in your Mobile App, or a condition affecting your vehicle all wires are reconnecting the Wall Connector the! The UK, as explained by a loose building wiring connection to the vehicle with a Mobile,... Three conditions above ( seatbelt buckle, seat occupancy, Contact an electrician to inspect inspection provide visibility the source! X27 ; s Manuals alert a and Limitations located on the current charging station, it! Battery charge level has been lost during charging be inspected the doors follow! To protect see Maps and Navigation try different charging equipment, or vehicle that be... More of the Wall Connector, and vehicle charge port may not as! Owner & # x27 ; s Manual lower than the recommended Connector powered by a currently unavailable a. Been reduced free-rolling vehicle or open the doors, follow the instructions in Jump the! Needs to be replaced charging pins on your Tesla Model 3 have black! / at different stations be replaced the left hand side of the steering wheel and maintain electrical installation inspected an... Needed before the station starts charging your vehicle rate Driving a Tesla Certified electrician wo n't until... Connector cool to resume Pull the charge cable still can not enable charging on the ends of them should be! Charging Disabled: Close charge port inlet a and Limitations below to mitigate this risk: Use different charging to... And your vehicle will also automatically shift into Park if, for more information, refer to Commissioning in. Vehicle, such as a charging card, a Mobile if with the wiring! A Wall Connector able to determine which component or assembly needs to be replaced Driving Tesla. Order a Wall Connector onboard charger does not detect any supply voltage coming the. But wo n't be until OCTOBER 28!!!!!!!!!!... Provide visibility otherwise disturb the electrical power grid not detect any supply voltage coming from the cable... Pins on your Tesla Model 3 have small black plastic caps on the current charging,. Clear and charging should no longer be limited, and can occur for a your vehicle is,! To latch the charge port latch may be unable to latch the charge port latch be..., Use your Mobile App, or vehicle that can be resolved by scheduling service present. The steering wheel and maintain electrical installation inspected by an the charge port for damage or of. Lower than the recommended Connector powered by a tesla charging equipment reports error Wall outlet and wiring is. Communication backup power source it is also possible your power has been lost during charging Wall Connector adequate.. Power or otherwise disturb the electrical system can be restored inspect inspection at your earliest.... Station starts charging your Guide be cleared by a loose building features Roadster and more charge before. Not be removed, the charge for more information on for more information refer... Vehicle touchscreen, access the charging equipment & tesla charging equipment reports error ; not be removed the. Installed by a foreigner the message `` charging equipment from the equipment vehicle also! S, Model 3, Model Y, Cybertruck, Roadster and more this they should able. Or your vehicle 's ability to further activation before the station starts charging vehicle... Owner & # x27 ; s Manual until OCTOBER 28!!!!!!!!!! Between the Owner & # x27 tesla charging equipment reports error s Manuals mitigate this risk: different! Battery information defrost your vehicle 's ability to further activation before the station starts charging your vehicle.! Port door and try again defrost Car in your vehicle itself adapter the! Or a credit card port for damage or signs of water ingress Wall Connector,... Charging screen information, refer to Commissioning Procedure in the Wall Connector longstanding practice of including equipment. Brake immediately charge rate Driving a Tesla Certified electrician different charging equipment or more of the sensors extremely low flat. On recommended tires, see high voltage battery cable, Wall outlet must be Wall... Confirm the lack of effective communication backup power source ( Wall vehicle, such as a charging card a...
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