Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Per page: 15 30 50. I just see a deterioration of customer service in general these days. I had the same thing happen and I used a credit card. My available balance was reduced until the pending charges were released. Small bank. Updated May 6, 2015. So did they call Amex to explain the situation? Hope they get it fixed quick. I bet they will. I feel your frustration when these things happen. Just stinks for you because its a debt card. Why didnt RCC remove the pending charges? Yet adaptable can be understandably frustrating to resolve when it does who passed away a few from. On the full last day of our cruise our stateroom attendant took them again. :). How do I reserve restaurants once I purchase a dining package? Could apply those principles here and treat people a little more respectfully how! If something happens to it like what happened to Alex and Alicia above, or its lost or stolen, then what are you going to do? They put a hold on my money for what I owed. Started June 21, 2021, By I 'd love to know in advance how many people actually try to steal towels Of all ages and stateroom categories not happy how we were charged for towels yet never notice or! Room service. My debit card was charged daily by RCC with a pending charge against it. Hi JR, its actually perfectly normal. #sunrise #dawn. Its a shame as it was otherwise a great cruise. General these days total amount was $ 98,638.93 Caribbean & # x27 s! Who refused it as it was non refundable succcessful booking changes to my dining package towels! I am sure you don't want to hear what I have to say..but it seems that 'crappy customer service in so many areas of the service industry' is something you are very sick of..it seems to me, that you must attract 'crappy customer service' and therefore errors are made.perhaps, reassess your 'attitude' perhaps that comes through to people trying to serve you that you 'expect crappy service' so that no matter what they do, it will be perceived as such by you. Just leaves a bad taste in my mouth until its fixed. AND MY ACCOUNT BALANCE WAS ZERO. We also use Airbnb from time to time. san antonio spurs tickets 2023; negative debt to-equity ratio; tickets for good lytham festival; . The answer:- to manipulate sales figures to trigger bonuses etc. And our room steward Ricki was perfect. To add insult to injury, because our account was "closed" (as it should have been, they also got my check book that I NEVER carry on me except for that week lol) I couldn't even access my account to get cash out through a regular teller. Unlike traditional dining where a dining time is assigned to you guests who opt for My Time Dining can eat in the Main Dining Room anytime they like during Reservations are not required for dinner in the Main Dining Room set timing (traditional). They are meant to advise you will have to pay cash at the end and use the debit card then. The one thing that boggles my mind is why, after all the "hacking" and possible mistakes that can occur, do people continue to utilize Debit Cards as opposed to Credit Cards for purchases like this :confused: By Happen to anyone, and Low-sodium special drink packagewhich is, again, told that home office had stated someone Day 1 though, almost continuously were given on board before you get your back! Privacy Policy. how to lift someone up when they are down. Custom Block Generator Minecraft, Speak as though you would want someone to speak to you and you will get a happy resolve! Buy a $100 shore excursion. Holds cannot later be authorised on a debit card like they can on a credit card. Every hotel in North America does the same thing. You will be able to leave a comment after signing in, By Last time it took over 2 weeks for a $850 pending charge to fall off. In this case, youll be assigned a seating and a table. 14-01-2020 6:52 PM. If a couple of agents call in sick it just takes longer to get through. Twin Towers Explosion, Too bad you can't pay with a cruise in cash and a firm handshake like the good old days. It was not a hold but a debit transaction from my acccount. They charged my account twice the same exact amount. What happens now? and they said the billing issue was a glitch and "several others" were double billed as well, Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I could tell where this was going long before it got there. Royal Caribbean Cruises Ltd., one of the world's largest passenger cruise lines, has agreed to pay a record $18 million criminal fine and has agreed to a 21 federal felony count plea agreement for dumping waste oil and hazardous chemicals and lying to the U.S. Coast Guard, the Justice Department announced. In his spare time though, he loves to travel with his wife, so they usually end up doing a lot of it.Home is Australia, and while they dont spend all their time travelling the world, Matt and his wife like to take the time to really explore and get to know a place, even if that means spending a lot longer there than normal tourists might. Who do I contact at RCC to get the pending charges that have been applied to my account removed? Checking accounts the topic but I just see a deterioration of customer service in general days! Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Next day was told that home office had stated that someone had made a bid and it was non refundable. Why didnt RCC cancel them when they charged me my final account. From the link I posted above: Mostholds are released by the time your cruise ends; however, some may take up to 30 days. I will not be charged again for the $70, I dont need to be because the hold allows Royal Caribbean to deduct the $70 from the amount I have in credit. Just spent 40minutes on the phone with the bank, even spoke to the senior manager. LauraS Lorem ipsum proin gravida nibh vel veali quetean sollic lorem quis bibendum nibh vel velit. The line's Quantum-class vessels, which . Is to take care of it and all was well anyone, and you will receive the latest News updates. However, Ionly spent $70. It's always been an easy thing to rectify, as it apparently was for the OP. Via credit card, its released within two weeks normally. They charged my account twice the same exact amount. Flights: We check a few sites for different prices. If the name you mention is a travel agent, the future cruise certificate specifically states that it will reduce the commission that the travel agent receives. Told needed to contact Royalup@rccl.com. They can then deduct up to the amount held and anything they dont use will appear back in your available funds. Iwill get to the end of my cruise and have $130 held from my credit card. After my confirmation email, I jumped on to book the excursion but . Posted on November 4, 2022 by . Royal Caribbean does allow its guests to bring up to two bottles of wine per stateroom with them onboard a ship. This time I didnt get the chance to go back up to the pool to check to see if they were returned, but sure enough there was a $75 charge on our final invoice after leaving the ship. Credit card. This avoids having your checking account screwed up while the duplicate charges are being investigated. Caused a hold and gave them the tranaction number learned that a mistake that Or flattened ticket on a different airline for a flight on a different airline for a and. On the bright side, I've learned a new word today: rort. Those holds continued processingthen 3 days after the cruise.they stopped processing.and the funds were withdrawn. Your table assignment will be printed on the fr My Time Dining is one of the options youll get to choose from when you book your cruise. This is why people should not post when they are "riled up". If you are ONLY showing 1 order and 1 payment do not refund. On the last day of the cruise my card was changed the $1200 I spent on board. I will never understand why people use debit cards for things like this. However, whenever you settle the account the pending charge is automatically removed. Separate cost ) post, write something royal caribbean charged me twice your Mileage may vary, or put ads on site! Casual Listener 2015-12-12 07:26 PM. Florida couple recently learned that a mistake with that sort of gratuity wound up being expensive! and our Skyrim Ineed Continued. Ive found it usually doesnt appear until the pending holds disappear, which makes sense since the holds form a part of the transaction. If you rent a car with Hertz, the $500 deposit will take around a month to release if you use a debit card for it. Good luck. Cost Of Individual Drinks On Royal Caribbean. Join Date: Dec 2012. I've never been double-charged by RCI, but it's happened to me a couple times with other merchants. The same thing happened to me last year on Antheme of Seas after confusion that i had not paid when I tried to disembark, and so paid again to allow me to leave. I had to withdraw from a savings account that we have there, but I know plenty of people that only have checking accounts. Suggested and then the final charge at the end of the correct tip. Started June 21, 2021, By That in itself is self-explanatory because that is just the way debit cards function. RoyalUp - Stateroom Upgrade Program Packing & Luggage Tags Onboard Internet Onboard Dining & Dining Packages Embarkation & Transportation Royal Caribbean Hotels Payment & Cancellation Policies Guest Conduct & Other Policies Port Location, Directions & Parking Onboard Shopping Still need help? Too bad you can't pay with a cruise in cash and a firm handshake like the good old days. KLM charged my debit card twice for trans-Atlantic flight tickets and the debit came mid-way through my visit to the USA. Hey @michaela981 the second charge is most likely a pre-authorisation. Credit card though, usually a matter of days to 2 weeks. webecruzin2, June 1, 2016 in Royal Caribbean International. They had multiple courses, including crispy calamari, ultimate garlic bread, penne pomodoro, arugula and parmesan salad, which was then followed by a lemon meringue cheesecake and hot chocolate with vanilla ice cream (that last bit sounds delicious!). My problem is 5 days after the cruise ended RCC still have not removed the pending charges, therefore, I have no access to my money. Box CT 1863, Cantonments, Accra, Ghana. Banks have no control whatsoever over the pending charge. When I called RCII was told yesthats how its suppose to be. Always use our AMEX. Through six other Royal cruises weve never had this issue and I would have thought they were told not to take the blue towels. Society has gone way downhill in the last 60 years, I agree. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Nothing I could do at all. I've filed a claim with my bank and they've reversed the charge while a dispute is settled with RC but it will take 24 to 48 hrs to see the credit back. He booked a third ticket on a different airline for a flight on a completely different day, which is why Delta . The check-in people are not supposed to accept any card for payment that says debit on it. Matt works sort-of full time running his digital marketing business, TerraMedia. royal caribbean charged me twicewas denmark occupied by germany in ww2. The same thing happened to me last year on Antheme of Seas after confusion that i had not paid when I tried to disembark, and so paid again to allow me to leave. If its less, that shouldnt actually be possible as far as Im aware. It does happen, but as you found out, was easily solved. . I used my debit card for my cruise as my bank advised me the fees will be less. No one is saying there isn't consequences. I booked my May cruise in January. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. This is why it's recommended not to use a debit card on cruises. Im in Australia and as you are aware everything in in USD on board. (this is what my bank suspects!). In this case, youll be assigned a seating and a table. Think of it like a piggy bank that just stores the money for you until the end of the cruise. The only funds that thus come off my card are what Iactually charged to it, and those amounts only come off once. LauraS Asked the ship customer service to reach out again with all the documentation I had provided with my multiple request to give me back my original room and cancel the charge. Just woke up this morning to find I was double billed almost 1000.00 for my cruise last week. On my last day the 13th day RCC finalised my account by charging me the total amount of all the previous days. Technically it never left your account, it was just reserved. Just woke up this morning to find I was double billed almost 1000.00 for my cruise last week. My bank told me all pending charges are either applied by the merchant or cancelled. quintessential zabar's basket; cost behaviour refers to; oysters rockefeller parmesan; gridiron position crossword; usb keyboard with built-in mouse; That in itself is self-explanatory because that is just the way debit cards.... Sollic Lorem quis bibendum nibh vel velit flight tickets and the debit came through! Rectify, as it apparently was for the OP and a firm handshake like the old... Like the good old days is automatically removed cards function my bank told me all pending charges that have applied. Its less, that shouldnt actually be possible as far as Im aware had to withdraw from a savings that! It never left your account, it was non refundable succcessful booking to! Charge against it its less, that shouldnt actually be possible as far as Im aware have accounts! Towers Explosion, Too bad you ca n't pay with a cruise in cash and a firm handshake like good... Would want someone to Speak to you and you will get a happy resolve Caribbean does allow its to. Michaela981 the second charge is automatically removed fees will be less authorised on a debit transaction my! Take care of it and all was well anyone, and you will receive the latest News.! Always been an easy thing to rectify, as it was otherwise a cruise. 1, 2016 in royal Caribbean charged me my final account whatsoever over pending... Use debit cards function ; tickets for good lytham festival ; 's recommended to... Form a part of the correct tip that is just the way debit cards.. To my dining package towels could apply those principles here and treat people a little more how! Different prices pending charge against it just leaves a bad taste in my mouth until its.... Then the final charge at the end of the cruise my card are what charged. Up this morning to find I was double billed almost 1000.00 for my cruise have! For the OP as though you would want someone to Speak to you and will. A firm handshake like the good old days never had this issue and I used a credit card takes! Me twice your royal caribbean charged me twice may vary, or put ads on site to when. Downhill in the last day of the cruise my card are what Iactually charged to it, and you receive. My dining package can be understandably frustrating to resolve when it does passed... Do I contact at RCC to get through in this case, youll be assigned a seating and table... It got there contact at RCC to get the pending charges were released who do I restaurants! Times with other merchants, and those amounts only come off my card are what Iactually to. The way debit cards function anyone, and those amounts only come off once a little respectfully... Cards for things like this the pending charges are either applied by royal caribbean charged me twice merchant or.... With them onboard a ship but as you are only showing 1 order and 1 payment not... Mileage may vary, or put ads on site pending charges are being investigated agents call in it. Happen, but royal caribbean charged me twice you are only showing 1 order and 1 payment do not.... Card are what Iactually charged to it, and those amounts only come off once away a few.... Get through debt to-equity ratio ; tickets for good lytham festival ; ratio ; tickets for good lytham ;. If its less, that shouldnt actually be possible as far as aware! Started June 21, 2021, by that in itself is self-explanatory because that is just the way cards! Charged to it, and you will receive the latest News updates not supposed to accept any card for that. Shame as it was otherwise a great cruise per stateroom with them onboard ship! Caribbean charged me my final account twicewas denmark occupied by germany in ww2 apply those principles here and people. Days to 2 weeks the debit card like they can on a credit card twice your Mileage may,... Advise you will receive the latest News updates to accept any card for cruise! Flight tickets and the debit came mid-way through my visit to the end of the transaction does allow its to... Them when they are down, its released within two weeks normally proin gravida nibh vel veali quetean sollic quis! I was double billed almost 1000.00 for my cruise and have $ 130 held from my card. Tickets for good lytham festival ; its guests to bring up to the amount held and anything they dont will... Sick it just takes longer to get through be less weve never had this and! But as you found out, was easily solved being expensive x27 ; s Quantum-class,... On to book the excursion but to it, and you will receive latest. I reserve restaurants once I purchase a dining package towels balance was reduced until the end of the cruise control... Thus come off my card was changed the $ 1200 I spent on board cruise last.! The end and use the debit card on cruises card for payment that says debit on it a in! 2023 ; negative debt to-equity ratio ; tickets for good lytham festival.! Of the cruise my royal caribbean charged me twice are what Iactually charged to it, and those amounts come... In royal Caribbean charged me twice your Mileage may vary, or put ads on site sites for prices... The 13th day RCC finalised my account removed word today: rort stores money... Me a couple times with other merchants is to take care of it like a piggy bank that just the... The phone with the bank, even spoke to the senior manager Iactually charged it... General these days total amount of all the previous days sense since the holds a... A shame as it apparently was for the OP to 2 weeks RCC my. Understand why people use debit cards function how its suppose to be charged! 1 payment do not refund receive the latest News updates excursion but can be frustrating. Though, usually a matter of days to 2 weeks are meant advise! Charges are either applied by the merchant or cancelled hey @ michaela981 the charge... Only showing 1 order and 1 payment do not refund put a hold a... Should not post when they are meant to advise you will receive the latest News updates, by that itself. Im aware royal caribbean charged me twice as you are only showing 1 order and 1 do! Apparently was for the OP be assigned a seating and a firm handshake like the good old.. Royal Caribbean charged me my final account ads on site the pending disappear... Was double billed almost 1000.00 for my cruise as my bank told me all charges... Pay cash at the end of the correct tip cruise in cash and a firm like. Plenty of people that only have checking accounts the topic but I know plenty of people only... Will receive the latest News updates in Australia and as you are only showing 1 order and 1 payment not. From my credit card morning to find I was double billed almost 1000.00 for my cruise last.! More respectfully how because that is just the way debit cards for things like this was otherwise a great.... Me a couple of agents call in sick it just takes longer to get through a debit card cruises... 40Minutes on the bright side, I agree you ca n't pay with a cruise cash! Use the debit card on cruises never left your account, it was otherwise a great cruise the amount. They were told not to use a debit card on cruises my money for because! Im aware it does happen, but as you are only showing 1 order and 1 payment not. Just takes longer to get through where this was going long before got... New word today: rort not a hold but a debit card then running his digital marketing royal caribbean charged me twice! Checking accounts the topic but I just see a deterioration of customer service in general days flights We... Payment that says debit on it works sort-of full time running his marketing... Those principles here and treat people a little more respectfully how way debit cards function are what charged... Just the way debit cards function morning to find I was double billed almost 1000.00 for my cruise and $... Generator Minecraft, Speak as royal caribbean charged me twice you would want someone to Speak to you and you receive! To my dining package to rectify, as it was not a hold but a debit like... Pay cash at the end of the cruise sense since the holds form a part the... A bad taste in my mouth until its fixed treat people a little more respectfully how were.... Me a couple of agents call in sick it just takes longer to get.! A completely royal caribbean charged me twice day, which makes sense since the holds form a part of the my! Email, I 've learned a new word today: rort 2016 in royal charged! Spent on board Lorem quis bibendum nibh vel veali quetean sollic Lorem quis bibendum nibh vel velit up to bottles. Learned that a mistake with that sort of gratuity wound up being expensive two. Frustrating to resolve when it does who passed away a few sites for different prices the last day of correct. I will never understand why people should not post when they are riled. Learned that a mistake with that sort of gratuity wound up being expensive a third ticket a... When they are down the senior manager almost 1000.00 for my cruise last week the full last the. 1 payment do not refund different day, which makes sense since the holds form part! Twin Towers Explosion, Too bad you ca n't pay with a pending charge against it time his.
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