Many travelers are reporting that they get a quicker response by sending a direct message (DM) to Air NZ about their issues. 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Air New Zealand Customer Relations Airline offices answer significantly fewer calls than the main call center, so they can provide their customers direct assistance over the phone, without waiting times. Youd need to use a different approach for that: Getting help from Air New Zealand over the phone often means long waits. See Baggage Services Offices for lost luggage enquiries. > Further information. Never share personal details on Facebook public wall, or on Twitter feed. Air New Zealand's domestic network offers services to 20 main centres and regions across New Zealand. It may connect you with travel agency. Singapore Changi Airport Airnewzealand.com.sg traffic volume is 318 unique daily visitors and their 1,144 pageviews. Note: This not airlines official number +1-877-694-1012. *All prices are quoted in Singapore Dollars (S$). Monday to Friday : 8:00 am - 7:00 read more, Philippine Airlines Beirut Office For further information, please visit your nearest HSBC Branch in mainland China or to contact us directly, please call Retail Banking and Wealth Management Customer Service hotline on 800-820-8878 ([86] (21) 3888 8878 if you are outside of mainland China or are using a mobile phone). Please consider sharing this article on social media or sending it to your friends by email or your favorite messenger. Norway, Iceland, Philippines, Australia, Singapore, New Zealand and Canada. HINO Suppliers and Dealers in UAE. 1 Cargo Building Tel: +64 9 379 3209 / 0800 808 909 (Reservation freephone) The ordeal of rescheduling canceled flights. With that in mind, weve found that some times are certainly better than others to call customer support: To decrease on-hold times, try to call Air New Zealand at off-peak times during the middle of the week (Tuesday to Thursday). Online booking help. Its a method we recommend if your issue is particularly urgent. . Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). Visa like passport and consular services is a service and a fee is charged for grant of visa in accordance with the scale laid down by the Government of India. Delayed refunds. International airport cargo contact details. The airline operates A: Air New Zealand doesnt offer a dedicated emergency phone number. A: To contact Air NZ in Samoa, call the phone number 685-20 825. (24 hours Contact Centre in Auckland). Reservations & General Customer Enquiries, Office Hours: 9:00 am 5:00 pm (Monday Friday). Tel: +995 32 2400 040 Air New Zealand Changi Airport Office. 20 Airport Boulevard Email: nz_feedback@singaporeair.com.sg. If you have trouble hearing we can provide TTY assistance - Call 18001 0800 028 4149. 17/ 20. Please note thatit may take up to 90 days for the ombudsman to resolve your complaint. Oscar is a fictional figure a personified chatbot that only offers automatic answers to simple questions (learn more about Oscar). Alternatively, you can call the Air NZ Contact Center at +64 9 357 3000. Beirut, Lebanon Deaf or hearing impaired? Australia Cargo Office Hours: 8:30am - 5:00pm Monday to Friday SITA: SYDFSNZ. Please contact us for any Aircraft/Component Maintenance Services. 38, Piso 26 - oficina 26, Col. Npoles CP 03810, Mxico, Air New Zealand Noumea Office, Axxess Travel, 22 Rue Duquesne, Espace Mozelle, Noumea, Air New Zealand Rarotonga Office, International Airport Rarotonga, Air New Zealand Nadi Office, Nadi Airport, 1st Floor International Arrivals Concourse, Suite 37, Nadi, Air New Zealand Suva Office, Queensland Insurance Centre, Victoria Parade, Suva, Air New Zealand Niue Office, Pelenis Travel Agency, Alofi, Niue, Air New Zealand Norfolk Island Office, Burnt Pine Travel Pty Ltd, Taylors Road, Norfolk Island, Air New Zealand Papeete Office, Vaima Centre, Papeete, Air New Zealand Tonga Office, Kingdom Travel Centre, Vuna Road, Nuku'alofa, Tonga, Air New Zealand Port Vila Office, Surata Tamaso Travel, Kumul Highway, Port Vila, Air New Zealand Apia Office, Cnr Vaea & Convent Streets, Apia, Air New Zealand Manila Office, Aerotel Ltd Corp, 10th Floor, Rufino Pacific Tower, 6784 Ayala Avenue, Makati City, Manila, Air New Zealand Johannesburg Office, Travel Directions (Pty) Ltd, Holiday House, 158-160 Hendrik Verwoerd Drive, Randburg 2125, Johannesburg, Air New Zealand Bangkok Office, c/- Air People International, 14th Floor Charn Issara Tower II, New Petchburi Road, Bangkapi, Huaykwang, Bangkok 10320, Air New Zealand Dubai Office, Apollo Flight Center, 3 Al Sherouq Building, Karama, 7647, Dubai, Air New Zealand Dubai Office, c/- Discover the World Marketing, 3rd Floor, Saigon Pearl Plaza, 92E Nguyen Huu Canh Street, 22 Ward, Binh Thanh District, Ho Chi Minh City. Liberty Square N4 recommending complete pricing freedom from January 1, 2026. Maharashtra, India Mangere, The goal of this article is to help you get the answer from Air New Zealand as quickly as possible. A: To contact Air NZ in Canada, call the phone number 1866 351 9528. Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 New Zealand Phone: +64 9 357 3000 Email: Airpoints. Osaka Office Book flights from Europe to New Zealand, Los Angeles, the Pacific Islands and other destinations with Air New Zealand Europe. *Allprices are quoted in Singapore Dollars (S$). Check for up-to-date flight status information. Npoles CP 03810Mxico, DF.MxicoPhone: (55) 9000 2558 or (55) 9000 2560Email:airnz@discovertheworld.com.mx, Travel Directions (Pty) LtdHoliday House, 158-160 Hendrik Verwoerd Drive,Randburg, 2125, South Africa, Travel House (Pvt) Ltd147 Mbuya Nehanda Street,Harare, Zimbabwe, Discover Israel 52, Yesha'ayahu Street (Suite 1/0)Tel Aviv 62494, Israel, Tel: +972 3 560 16 16Fax: +972 3 560 16 36, Apollo Flight Center3 Al Sherouq BuildingKarama, 7647, Dubai, Axxess Travel 22 Rue Duquesne, Espace Mozelle, Noumea Phone: 687-286 677 Email: airnznoumea@airnz.co.nz, International Airport, Rarotonga Phone: 682-26 300 Email: rarotongatravelcentre@airnz.co.nz, Suite 37, 1st Floor International Arrivals Concourse Nadi Airport Phone: 679-672 2955 Email: airnzfiji@airnz.co.nz, Queensland Insurance CentreVictoria Parade, SuvaPhone: 679-331 3100Email: airnzfiji@airnz.co.nz, Pelenis Travel Agency Alofi, Niue Phone: 683-4317 Email: pelenistravel@niue.nu, Vaima Centre, Papeete Phone: 689-540 740 Email: airnztahiti@airnz.co.nz, Kingdom Travel Centre Vuna Road, Nuku'alofa Phone: 676-23 192 Email: info@travelcentre.to, Surata Tamaso Travel Kumul Highway, Port Vila Phone: 678-22 666, Cnr Vaea & Convent Streets Apia Phone: 685-20 825 Email: airnzsamoa@airnz.co.nz. For an average discount of 65% off, buyers will grab the lowest price discounts up to 65% off. I graduated from Temasek Poly - School of Design . To file a complaint you should contact the Air New Zealand Customer Relations department by filling out the online form (choose the Make a Complaint option). As an Airpoints member you'll earn Airpoints Dollars on all Tel: +64 9 275 0449 Our airline is not only world-renowned for providing outstanding passenger journeys. Operating Hours Auckland Airport You may receive an auto reply right after you send the message to one of the Air NZs email addresses (it will be marked as such), but after some time you can expect a reply from a real person. This is also the system that puts you on hold if the lines are busy but rest assured that on the other side there is always a human operator you can talk to. Before contacting Air NZ its always a good idea to check their help pages such as: or problem-specific pages with answers to the most common questions you may have: If you want to request a refund, it can be done via the airnewzealand.com.au website. Tuesday, Thursday and Saturday: 9:30 am to 5:00 pm You can also complete a MEDA form, or find out more about flying with a medical condition . A: The very useful call-back function is currently unavailable for Air New Zealand customers. For example, if you live in the United States, you can file a complaintto the U.S. Department of Transportations Aviation Consumer Protection Division. Note: The Airport Office is an Operations and Administrative office only. An excellent place to relax". resasia@airnz.co.nz. We've seen some great coupons ranging from 5% to 10%. Lumpini, Pathumwan Star Alliance flights. Commissions made by agents generally come from the airline side, not from the customer side. Flights to Asia Pacific. Auckland Freephone (calling within New Zealand): 0800 737 000 Tel: +64 (0)9 357 3000Calling from overseas. Lead is a natural metal. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. In my professional career, I am honoured to have received recognitions and awards for what I do best as a creative. Mangere, Singapore. Managere. Olgivie Crescent Book your flight on independent flight search website with 100% focus on Asia Pacific: Before booking a flight, check if any of these promotions apply to you: Updates on Air New Zealand regulations + promotions + cheaper flights. For more information about international shipments, discover our help pages. Singapore Airlines Reservation office telephone contact numbers: +64 9 256 6630. Tata Sons and Singapore Airlines (SIA) have agreed to merge Air India and Vistara to create India's second-biggest carrier. Visit the AirNewZealand Careers website for employment opportunities. Air New Zealand 185 Fanshawe Street Auckland 1010. eligible Air New Zealand flights, as well as many partner airline and Find the cheapest possible airfares to New Zealand. If these conditions change (flight cancellations due to lockdowns, peak travel times such as school holidays, etc.) Please have your booking reference, the family name used for the original booking and Airpoints number handy when you call about a flight or Airpoints query. You should receive a response within a few working days. Cargo. Fax: +64 9 275 1496 G-19 - Block 5, Clifton Singapore 819659 Airpoints customer service can help you check your account balance, process the flight redemption and upgrades, make a reservation, or just answer any questions about the frequent flyer program. Singapore . If you are experiencing long waiting times when calling helpline, try to contact the airline directly on Twitter or Facebook. New Zealand. For example, theres no need to contact Air New Zealand customer service if you just want to check the status of your booking, change the date of your flight, or cancel your trip you can do this by visiting Manage Bookings section of Air NZs website (you will need booking reference number and passengers name to log in). New Zealand Tel: +64 9 256 6630 Fax: +64 9 256 0293 Operating Hours: 8:00 am to 3:30 pm If you received an email for your booking, the .pdf file in the email has the booking reference in the file name e.g. International customer service can handle your booking just the same as the main call center. Auckland International Airport. A: To contact Air NZ in the United Kingdom, call phone number 0800 028 4149. Basically, the earlier in the day you call, the less youll have to wait. Arrivals and departures. Singapore Airlines Auckland Airport Office Office Address: Departure Hall, between counters 54-55. 1, Nan-Jing E. Road, TaipeiMap, +88-62-2100-8800Email Taiwan office: williamchen.tpe@worldwidegsa.com, C/O Fly UsUnit 4, X2 Hatton CrossEastern Perimeter RoadLondon Heathrow AirportTW6 2GE, +44-208-189-9259Email UK office: NZCARGO.UK@FLYUS.AERO, Sign Up here to receive our NZ operational updates, Email general cargo enquiries: CSBookings@airnz.co.nz, Email Sydney office: freightcustomerservice@qantas.com.au, Email Melbourne office: auscgo@airnz.co.nz, Email Brisbane office: auscgo@airnz.co.nz, Email Adelaide office: auscgo@airnz.co.nz, Email Gold Coast office: auscgo@airnz.co.nz, Email Tonga office: nzcargo@freightcentre.to, Email Samoa office: csbookings@airnz.co.nz, Email San Francisco office: cargobookingssfo@airnz.com, Email Atlanta office: airnz@atc-aviationusa.com, Email Houston office: airnz@atc-aviationusa.com, Email Dallas Ft Worth office: airnz@atc-aviationusa.com, Email Hawaii office: cargobookingslax@airnz.com, Email Miami office: bookings@oneskyair.com, Bookings & Sales: nz.bookings@expaircargo.com, Bookings & Sales:nz.bookings@expaircargo.com, Email Hong Kong office: hkgcargo@airnz.co.nz, Email Shanghai office: pvgcargo@airnz.co.nz, Email Taiwan office: williamchen.tpe@worldwidegsa.com, Airport Services Rd, Avarua District, Rarotonga. 911, (9th Floor) Ray Emery Drive. Singapore Airlines offers scheduled flights between Auckland and Air New Zealand Singapore office. Travelers report that the Air New Zealand helpline in Singapore (800 8525 021) has much shorter wait times . Air New Zealand customer service and phone numbers in New Zealand (Auckland, Chatham Islands, Christchurch, Dunedin, Gisborne, Greymouth, Hamilton, Hokitika, Invercargill, Kaikohe, Kaitaia, Kerikeri, Masterton, Milford Sound, Napier, Nelson, New Plymouth, Motueka, Mount Cook Village, Oamaru, Palmerston North, Paraparaumu, Queenstown, Rotorua, Taupo, Tauranga, Te Anau, Timaru, Wanaka, Wellington, Westport, Whakatane, Whanganui, Whangarei), Australia (Adelaide, Brisbane, Cairns, Gold Coast, Hobart, Melbourne, Perth, Sunshine Coast, Sydney, Townsville), American Samoa (Pago Pago), Fiji (Nadi, Suva), French Polynesia (Papeete), Cook Islands (Rarotonga), New Caledonia (Noumea), Niue (Alofi), Norfolk Island, Papua New Guinea (Port Moresby), Samoa (Apia), Tonga (Nukualofa), Vanuatu (Port Vila), Argentina (Buenos Aires), Canada (Vancouver), China (Beijing, Guangzhou, Shanghai), Germany (Frankfurt), Hong Kong, Indonesia (Jakarta, Bali Denpasar), Japan (Fukuoka, Hiroshima, Nagoya, Okinawa, Osaka, Tokyo, Shizuoka, Sendai), Malaysia (Kuala Lumpur), Philippines (Manila), Singapore, South Korea (Seoul), Taiwan (Taipei), Thailand (Bangkok, Phuket), UK (London, Heathrow), US (Chicago, Dallas, Honolulu, Houston, Los Angeles, New York, San Francisco, Washington), Vietnam (Ho Chi Minh City, Hanoi), and more. alcoholic drinks at universal studios orlando, Use a different approach for that: Getting help from Air New Zealand phone: 9... 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Chatbot that only offers automatic answers to simple questions ( learn more about oscar ) Poly! Air NZ in Canada, call the Air NZ about their issues automatic answers to simple questions ( learn about... 5:00Pm Monday to Friday SITA: SYDFSNZ, Iceland, Philippines, Australia, Singapore, New doesnt., peak travel times such as School holidays, etc. ; S domestic network services. May take up to 90 days for the ombudsman to resolve your complaint: 0800 737 000:. That the Air New Zealand Europe waiting times when calling helpline, try to Air., discover our help pages ( S $ ) Zealand & # ;! From 5 % to 10 % ( flight cancellations due to lockdowns peak. & # x27 ; ve seen some great coupons ranging from 5 % to 10 % +995 32 2400 Air! From Air New Zealand doesnt offer a dedicated emergency phone number liberty Square recommending!
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