Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. For extenuating circumstances, please consult theatre management. Unfortunately, Special Engagements carry a pass restriction. Refunds are available in certain limited circumstances described below. What time does the theatre location open? No. Here is just a fraction of what we do best: We have helped over 300,000 people with their problems. Since I did not cancel my tickets before the movie the refused to refund tickets. If you want to request a refund via email, here are the steps: Find the confirmation email you received. I've tried opening the ticket in IE and Chrome and they're coming up the same, no images or barcodes. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. Not wanting to waste my spot in line, I paid out of pocket for different seats at the same showing since the website said my AList was already used for that showing, but at the time I figured things were glitchy and didn't think anything of it. Thieves. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. No, you cant. Absolute garbage company with terrible customer service! Amazingly the purchased showed up. The program is free (you just need an email address)and you earn a point for every ticket purchased, as well as five points for any concession purchase. Security issues have become a daily part of our lives in America. How Do I Change My Seats? What criteria do they use? Last year while grocery shopping I was picking up my kids some Yocrunch Yoplait yogurt and on the back of the yogurt was a promotion of receive $5 off a movie ticket on Fandango by purchasing 8 single individual Yocrunch yogurt in the same transaction, so I decided to try it out. You may not consolidate your AMC Gift Cards onto one card, but you can use multiple cards for one transaction at the theatre. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. You'll also get a free ticket on your birthday! They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. Because all Fandango rewards customer services employees want hold their moneys to spend the DRUGS to smoke for high and high for all day and all night. A month -several emails, 4 phone calls later- still no help! All AMC Classic, AMC and AMC Dine-In theatres in the United States will honor AMC Gift Cards. I go back to Fandango and they are escalating the issue to a higher level. Refund requests are not accepted after showtime. I would suggest you avoid this company. Children under 3 are free except in reserved seating and recliner locations. Once I tried to purchase online they said that my card wasn't activated. We will fax your bank on your behalf and, if you so choose, contact Fandango for you. AMC gift cards that start with 6006 . All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. Your Fandango A-list tickets should be in your A-list reservations. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. We accept cash or the following credit cards: Visa, MasterCard, American Express and Discover. Purchase tickets had a flat tire on my way to theater 2 minutes after the movie scheduled time I went online to try get a credit on my account was given an error no able to get credit, contacted customer service and was told to email customer service heard back from them that they will not credit me. For a better experience, please enable JavaScript in your browser before proceeding. Your most efficient way is to use, At this time, we do not offer the ability to edit a ticket purchase. Can a rating be changed? I WILL NEVER use fandango moving forward and do not recommend using the whack service when you can just buy direct. Please call your local theater directly for more specific information. You must be 21 or older to purchase tickets in Balcony and Director's Suites. They do not call back as promised. You can receive refunds for tickets up to 60 minutes before the showtime. I am VERY UNHAPPY. You can receive refunds for tickets up to 60 minutes before the showtime. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Then, depending on how well a film performs, we will determine if it will "hold over" another week. for each ticket they purchase. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Press J to jump to the feed. Bought 4 tickets using a gift card & balance going on my credit card. Extremely hard to get a hold of once purchased. Applications reviewed and accepted throughout the school year. DO NOT BUY ANYTHING FROM THIS RIPOFF COMPANY. Online orders can be paid with Visa, MasterCard, American Express and Discover. Military discounts are valid for general admission only, only for tickets purchased at the box office (not valid online). NC-17 -- No One 17 and Under Admitted. Promo Code: VDAY23. If you purchased Fan-to-Fan Resale tickets it may take up to 24 hrs for your order to appear in your account. View recurring transaction details for previous monthly payments. Yes! Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. Just ridiculous. A Child ticket is 2 to 12 and a Senior ticket is 60+. I received a gift card and tried using it but kept getting an error message. Fandango (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. They would rather lose customers who have been using them for 10 + years than giving a credit. How to Request a Fandango Refund the Easiest Way. Is Your Popcorn Gluten Free? Parents give the movies their ratings-men and women just like you. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. How do I redeem colored passes, loyaltyfree tickets and concession rewards? This happens mostly at our Village 12 (Fredericksburg) and Pavilion (Naples) theater. DO NOT USE THEM for movie tickets. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Legal Reigns supreme. The fee is detailed (listed as "booking fee") on your order summary at checkout. During the ENDGAME fiasco, I tried to make a reservation for Thursday, April 25th, at 6PM. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. Enter your details in the chat box and complete your refund request. I was able to make a reservation immediately! Fandango accepts a variety of payment methods, which may include Visa, MasterCard, American Express, Discover/Novus, Venmo and PayPal and certain other digital wallets. This company needs to be shut down, so many horrible reviews and nothing is being done to protect the consumer. Definitely never using them again and I will be more than happy to share my experience with everyone else I know that has been using Fandango. AMC Gift Cards purchased in the U.S. and gift certificates purchased in Canada are non-transferable. Yes! 126. How can I find a copy of my confirmation email? Wow! I know for certain it was once it was purchased. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Their credits DO NOT WORK when you go to book tickets. Concessions are always on the menu with an AMC Gift Card. So they printed and refunded. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. are permitted to be used within any Regal Entertainment Group facility. So hit them up on Twitter and they'll help. DoNotPay can help you save big bucks on all lifes trifles! You can find more information about the wallets that BitPay supports, This site is protected by reCAPTCHA and the Google, AMC Gold and Silver Experience Tickets here, http://www.amctheatres.com/exchange-tickets-terms, https://www.amctheatres.com/exchange-tickets-terms. Absolute nightmare company! All AMC, Loews, Cineplex Odeon, Magic Johnson and Star theatres in the United States will be honoring passes, coupons and discount ticket products including: AMC Red tickets, AMC Green tickets, AMC Black tickets, AMC Yellow tickets, Show Snacks, Loews Galaxy, Passport and VIP Texas Gold. When there's a problem, there's absolutely no support. Ticket purchases are only valid for the location and film that is printed on the confirmation page or printed tickets. To receive a student discount you must currently be a student. I have a QR code that is apparently my "mobile ticket" on the app. For extenuating circumstances, please consult theatre management. I sent another email to their help desk and no reponse. Somehow I was a VIP member and they keep sending $5 coupons for accumulated points. They would not refund my money although I did not attend the movie and they will not get you in contact with management or anyone other than whoever you get on the phone or by email. NOTHING. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. Do You Offer Parties & Private Events? My eyesight cannot handle 3D screen and I explained to them and they still did not want to refund me or give me credit score. When I click on the link, the webpage comes up only as text. Present the barcode on your phone to the usher at the theatre for admission. Wait to be redirected to another page. You should take this into account when requesting a refund since your request needs to be submitted before the show starts. Very poor business model! We also ask that you leave the masks at home. No. Please see one of our theatre managers if you have any questions regarding 3-D films. No, the system is not designed to serve the function of "critic." Download the latest version of the Regal Mobile App. Note: Admission policies may vary by location due to state or local ordinances. So I contacted AMC. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. Check who called Reverse phone lookup. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. Still looking for answers? No. Lowe and behold I had an email in key spam account. Because your name does not appear on the card, you may use it yourself or give it to anyone you choose. I tried 4 times prior to the expiration date to no avail. How Long Does It Take for Fandango to Process the Refund? In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. Check balance. Yes, it does. Sign into your Regal Crown Club account. I had a line of people behind me and had to by tickets again to get in. View Movie Club Payment Transactions. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. They see and acknowledge these, and see a failed transaction for Thursday the 25th @ AMC. Select "My Tickets" to see your upcoming movies and showtimes. Enter your details in the chat box and complete your refund request. I log in and completed checkout only to realize that when logging in, the system changed my theater selection. DO NOT EVER USE FANDANGO - YOU WILL REGRET IT. There customer service is terrible. On a holiday week, the showtimes may not be available until Wednesday. 2. Do all movies have to be rated? I received my confirmation # and there's a link to view my tickets. But other than that, I think it's better just to buy the tickets from the box office, because by using Fandango it will cost you more money to buy the tickets then it would if you had just waited and bought them at the theater. 2023 . Do You Sell Group Tickets? Movie tickets purchased through Regal's mobile apps or websites include non-refundable convenience fees. Not all ticket types are available for all performances. Can I refund my ticket after I make my purchase? Lookup any phone number With so many Robocalls and Phone Scams these days, check our phone registry first before returning that missed call. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Gift cards also can be purchased at any theater. I bought my ticket on the website, can I transfer it to the Regal mobile app? Some types of passes cannot be used for newly released films. Answer (1 of 4): What you do is go to the movie theater and either type that number into the ticket kiosk to get your ticket or tickets, take it to box office to get your ticket, or to podium, where they can type it into the scanner and approve it. Doesn't do anyone any good to get a reply 2 hours or more later. Someone needs to shut them down if they cant do better than this. The page that is presented will provide you with pricing information, as well as student and military discount availability. I can promise you. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. I hadn't heard about their AWFUL CUSTOMER SERVICE. My plans changed - can I refund my order? Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. Even Professor Kopcha, your former writing teacher, even though he gave you a B on your To Kill a Mockingbird essay. Of course, they say the same thing as before and to contact Fandango. Crooks!!! Wrote to them to get refund, no answer. Why Isn't a Certain Movie Playing at My Local Paragon Theater? Try the Fandango FAQ for more information. The only way I could get a credit was if I joined their VIP program. Passes are not accepted for any opening night fan event, double feature, marathon event or Dreamscape at AMC experience. Please visit our Health & Safety Action In Regards to the Coronavirus page. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. When I purchase tickets online, it requests a zip code, but what if you're from Canada? Online orders placed by Noon EST will be shipped within two business days. We are proud to offer a Paragon Theaters Diamond Rewards program to reward our most loyal guests. You can definitely purchase tickets online! If you received a gift card, and already have an existing Diamond Rewards account, the gift card will need to be merged to the existing account. Children under 3 are free except in reserved seating and recliner locations. Tickets purchased through Fandango.com can be used at AMC theatres. No images. Sorry, but all credit cards used must have a U.S. billing address. Never ever deal with these people. Contact your local theatre if you have questions regarding any state or local requirements. Contact your local theatre if you have questions regarding any state or local requirements. Employment Not all Regal Entertainment Group locations offer a bargain matinee price discount. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. I finally happened to hit a movie a could actually use it on, and it won't take the code. Purchased Tickets for Wrong Theater? No. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. If you need to refund your ticket order, please reach out to the box office or contact the theater directly. Minutes. No thanks I will call the theaters they know where they are located. Before purchasing, we urge you . If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. They called me back 3 hours later at 1AM. Most new releases are considered a Special Engagement, but check movie times and tickets for your. You should take this into account when requesting a refund since your request needs to be submitted before the show starts. Have a credit on a VIP card but can't use . Click on the link you can find under a headline Refund/Exchange. Join our "virtual" program at this link. If you prefer calling, you can request a refund on the phone. What other gift can provide action, drama, comedy and Junior Mints? Child tickets are for ages 2-12 . Press question mark to learn the rest of the keyboard shortcuts. I recommend no one to use this website. Arcade To receive a refund from Fandango, please contact them at least 2 hours before your movie showtime at 1-866-857-5191 or request a refund through Fandango's customer service form. You can send an email and wait 72 hours for a response, or you can try to wait for a response through the chat, which can take forever. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its Terms and Policies. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. You can also purchase online with Apple Pay, Google Pay, PayPal, and BitPay. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. The cost was $12.00. Phone Support (please have your credit card used to purchase handy) +1 (888) 462-7342 Email support: Visit https://www.regmovies.com/rcc/contact-us Fandango: A handful of our locations, primarily Goodrich and Marcus cinemas, are on Fandango. Regal Entertainment Group theatres have specific ticket pricing based on market or territory. They are a rip off and terrible customer service. How Many Tickets Can I Purchase Online? The AMC Gift Card is a prepaid gift card similar to a gift certificate that can be used to buy tickets or concessions at any AMC theatre. There are several ways to refund movie tickets online if you prefer doing it on the website or via email, here is the list of options at hand for requesting a refund: If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the Customer Support team or your theater. Regal Entertainment is not responsible for lost, stolen, or recovered personal items. Especially if it has anything to do with Fandango. Their misleading and complicated website caused me to buy tickets for a theater in CA and I live in Idaho! Do the ratings indicate if a movie is good or bad? Paragon Theaters - Luxury Made Affordable All Rights Reserved 2023. For questions about gift cards check out or Gift Card FAQ. Can I see showtimes for different dates and locations? Phone number Phone Lookup. Paragon Theater's VIP Lux Box seating are the only recliners in the auditoriumswith a QR code that when scanned will allow our guests to order concessions/food/or drink directly to their seats with table service. Don't waste your money we all work too hard for it. Discounts are available on purchases of $10,000 or more. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Refundsare not available after the booking showtime. Regal has taken bold nationwide action in all of it's locations. JavaScript is disabled. Do not use them.Mike. Screen Reader Users: To optimize your experience with your screen reading software, please use our Flixster.com website, which has the same tickets as our Fandango.com and MovieTickets.com websites. The Regal Crown Club program ("Crown Club") rewards movie lovers who attend movies at participating Regal Cinemas, United Artists or Edwards Theatre location (a "Regal Theatre").Crown Club members can earn credits when purchasing admission tickets (at the box office, at in-theatre kiosks, in the Regal Mobile App (the "App") or online) and concessions and can redeem such credits . Pleaseclick herefor further details on how to use your Fandango gift card. A patron desiring to purchase multiple tickets must provide a valid photo I.D. So I was at work trying to print this and no images or barcodes were popping up. You can purchase your new tickets and then request a refund for your previous purchase, To access the tickets you purchased on the AMC website or mobile app, simply sign in to your account and view your, You can also request the order confirmation email to be resent to your email address. Verification can help ensure real people write reviews about real companies. Still no response from Fandango. $70 spent and had to purchase new tickets to see the show. Customer Service chat is the biggest joke. Delray + Axis15 Extreme + IMAX + Penny Lanes - Delray Beach, Fenton + Axis15 Extreme - NOW OPEN - Cary, Parkside + Axis15 Extreme + Penny Lanes - Cary, Village + Axis15 Extreme + Penny Lanes - Fredericksburg, Demon Slayer: Kimetsu no Yaiba -To the Swordsmith Village, A League of their Own (1992) presented by TCM, National Theatre Live: Frankenstein (Original Casting), Standing Room Only - The Legend of the 12th Man, Thomas & Friends: The Mystery of Lookout Mountain, Shazam! Dolby ATMOS I lost my Diamond Rewards Card--what do I do? 34. What actions has Regal taken in regards to the coronavirus? Gift card orders cannot be delivered to PO Boxes. We also use LouAnn Pop N Light popping oil (coconut oil) and LouAnn Buttery Topping for our popcorn, which are both gluten free. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. And Fandango said their system was showing failed transaction. I will never use this service again and I was shocked when. Where can I find information about closed captioning? Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. It cant be retrieved or turned into any kind of credit. I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. If you need to change your seats or change your showtime, you must visit the box office prior to the showtime. After now losing $30 for no reason, they had the nerve to say thanks for your understanding and I hope you continue to use our service. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. Did not receive the confirmation email until 1 hour . 1. How Long Before Fandango Customer Service Answers? Guests must be of 17 years of age to purchase a ticket. In lieu of Birthday Party events, we are offering Private Watch Parties. Flashforward to the next day, apparently the first order did end up going through, but the second order (without AList) has better seats. How to Get a Fandango Ticket Refund on the Company Website, If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the, Type in the email address you used when you bought the tickets, Choose whether you would like to get a refund or an exchange (only VIP account holders are eligible for exchanges), Sign up if you dont have an account or sign in (you will be redirected to the log-in page). I used Fandango to purchase tix for the new Star Wars movie. The Regal Crown Club FAQ's can be found here. They expire after 2 weeks (really, who goes to the movies that often?). All rights reserved. We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites halfcosttix.com and halfticket.com. How Long Will a Movie Play at my Theater? Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. Click hereto requestmore information. What is a Mobile Ticket? For information about your membership, contact Fandango at http://support.fandango.com/, by phone at 1-866-857-5191 , or by mail at Fandango, 407 North Maple Drive, Suite 300, Beverly Hills, CA 90210; attention: VIP+ Program. If I could change one thing about Fandango, it would be that you wouldn't have to pay a convenience fee to purchase tickets. Enter the complete 10-digit phone number. Refund Policy Purchased tickets on wrong day, requested refund and they would not refund the service fee even though I was ready to purchase tix for the next day. We will also provide the proof of doing so, as well as the evidence of all applicable VISA and Mastercard codes relevant for your case. DoNotPay offers you the chance to refund movie tickets online in just a few clicks. Please visit your local theater's page for specific ticket pricing. Sometimes they release films on a "limited" basis, and other times a film opens "wide" - all theaters. Gift cards carry NO expiration date or dormancy fees. What Do I Need to Pick Up My Tickets? Please instead create a zip code by taking the three numbers in your postal code and adding two zeros to the end. Additional outside food and beverage is prohibited. Companies can ask for reviews via automatic invitations. You will need to have your receipt or transaction numberon hand. Please reach out to your local theaterbox office and speak to a Manager prior to the start of the movie so they can change things. It can take up to two weeks for your refund to be completed. Claim your profile to access Trustpilots free business tools and connect with customers. What are the hours at the Chatterbox at Paragon Village? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I was able to save $5 on a movie ticket, but I also had to pay a convenience booking fee of a couple dollars for each individual ticket, so depending on how many tickets I had to buy would depend on if I actually saved any money with the promotional code by using Fandango. Accidental Order? Paragon Theaters is proud to be a partner of Fandango. At the box office, we accept cash, AMC Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. I actually tried to make multiple at various times - seats were going in and out and orders were failing left and right. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. They did not want to give me a refund for 2 adult movies tickets that showed up as "standard" but when I purchased them it showed up as "3D". Starting from the Fandangos home page, these are the steps you would need to take: If you want to request a refund via email, here are the steps: Fandango does offer refundsyou can get a refund on your entire order minus the convenience fee the company keeps. All passes are at the box office*. Cards purchased at any AMC theatre may be loaded with any whole dollar amount between $5 and $100. DMCA. Total RIP OFF. Here are the steps to getting a refund with DoNotPay: DoNotPay does more than just submitting your request. Never again. What are the Ages for Children / Senior Pricing? How Does Fandango Refund Tickets by Email? 2sandiesmail.
35 Remington Ammoseek, Hawaiian Brian Pool Player, Upcoming Funerals At Traditional Funerals Burpengary, Articles F