They need to really fix their flagging system. You can check the Mercari return policy guide if you have any questions regarding that. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. I would say that 50 percent maybe more of the jordans on mercari are fakes. New tracking did not show up, so emailed again. This is a great option if you have a lot of items and you dont have time for thinking about the price of each of them. The app wont load pictures to show damage, the customer support is a voicemail and their email support just recycles the oh cant help you this is the wrong email associated with your account when it is. However, it is still a great bag. If you have a high number of cancellations or return transactions on the platform, Mercari can restrict your account until it investigates the problem. Can I recover my money from Mercari? ConfidentCandidate96 6 mo. They have some great deals on designer jeans & clothing. All of the payments are protected by Mercari, so you dont have to worry about losing any money. Self defense items, including military-grade items. He has a Bachelor's Degree in Economics from UNC Chapel Hill, and works in data analytics and marketing. Do not use this app if you are a serious seller. I WILL NEVER ORDER THRU MERCARI EVER AGAIN. My payment was refunded just like it supposed to be. Some shoppers might be looking to bargain, so be prepared to negotiate. DONT USE!!! Then Mercari suspends them, even if the items were real. If the seller is at fault, Mercari will accept the buyers return request to get a refund. Its pretty sad you guys do not police it better. Mercari is generally safe but it is not completely risk-free. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Your email address will not be published. Hopefully, this guide helps you with your online selling journey. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! Been there, its why I wont list anything expensive anymore. Helping people live life on their terms by demystifying entrepreneurship and money. Heres a reward in the form of a 10% discount code on your first month ofCrosslist (add during check-out). Please, let me know in the comments below. Sellers get scammed constantly. So sorry, thats a substantial loss, Etsy is just as bad. I buy through Marcari & have purchased many items ( womens clothing, shoes & accessories ) over the past 3 years. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. Many complaints are for 1000s of dollars Call the Federal Trade Commission, or even make a complaint to the Better Business Bureau), but to be honest I just want this whole cherade to be over with. Sign up now with a 3-day money-back guarantee! Once there, theyll scan your QR code, and then print the shipping label and paste it on your package. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. Okay, so you came across an item not selling for an unbelievable price, checked the photos from different angles, read the description carefully and everything looks fine. The seller dropped off the item to USPS instead of UPS. Payments are processed on the site, preventing fraud or scamming people through the site. Ended up buying one of my stolen necklaces from that seller. So that's that. When comparing Mercari vs eBay vs Poshmark, Mercaris fees fall in the middle. If Katherin Aucoin is selling anything especially a coach purse carefully look at it and my recommendation is never buy from her lying rude self. shipped at a future date, Restricted from shipping in the mail or other delivery services, Products that have been recalled by the Consumer Product Safety To keep the marketplace safe all sellers need to verify their identity. When cross-selling you can tap into the benefits of all of them and supercharge your selling potential. Mercari failed to protect buyers despite what they claim. I am a bot, and this action was performed automatically. Mercari itself is definitely a legit e-commerce marketplace for buying and selling products. If you get your account suspended because of any of these products, be sure to revise your listings before you get suspended from other platforms like Etsy, Amazon, or eBay as well. Mercari a complete scam for buyers. counter drugs, Products, tools, or services specifically offered or intended to be used Mercari itself is a legit e-commerce marketplace to buy and sell products. They Lump together seller and buyer ratings to deceive you. I feel like i was scammed by the buyer and Mercari. You cant write a review until you confirmed receipt. I have taken in all aspects of Mercari. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. So, its up to you whether you want to maximize your profit or maximize your time. I live in ID and that was the address on the order. Procedure (Act no. I would not do business with them even if I could save a ton of money. Ebay removed the listing because it was not authentic. Seller wrote me an apology saying she missed the order! Both of these sellers have excellent ratings : /. You wont be able to request a return or refund after that period. None of the items that I buy or sell are fake, either straight from the online store, or I get the items legit checked before I buy/sell them. OneShop is a financial technology company, not a bank. I have the know how and they owe me $69 I am no victim and never will be. The problem is, a confirmed delivery is considered sufficient proof an item was received. plus it's not like the person who decides whether to say it's authentic or fake is an expert on the item, perhaps sending them proof on where you got them and all that can help, i haven't sold anything since the shipping rate update, been getting quite a lot of new buyers that low ball like crazy that increases offer by $1 each time until i told them no. Most of the prohibited items are pretty obvious like illegal items, weapons, drugs, etc. As soon as I did that I received a message in mercari stating I must stop the charge dispute or they would cancel my account. Short story is Mercaris customer support, especially for a buyer, has got worse over time. DO NOT EVER buy using this platform. OneShop is a great software to get you started with. Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. However, if you are selling designer items, you can be authorized by Mercari to list them for up to $5000. You will need to enter your email and name and come up with a password. I would also report to BBB, local news, and throw a huge media shit fit about it. This is the last response from Mercari: I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. STAY AWAY! Now of course I cant even leave feedback about this seller. Their product just needs to be believable for 3 days. Mercari will email you a shipping label. I submitted a request for a refund to Mercari support but it was denied. They say it s being reviewed. No date has been set for sentencing. Just a heads-up. Please, I wont even collect from some of them because they are so nasty its not worth it. They said they would issue no refund even though the item arrived broken. So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. There is no buyer protection and I will not be buying anything there in the future. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management. Only EBay was willing to cooperate on ANY level. @chaocathy1 A tracking number is required for all items. Heres the recommended shipping method based on package weight and size: If you ship locally, you can skip the meetup for a small fee, and an Uber driver will deliver your package for you at a time that works for your schedule. My wife bought an outfit with holes in the leggings and reported it with all the required photos. The better a description is, the higher the chance that your item will sell faster. I went to customer service and essentially was shut down telling me there was nothing they could do. Mercari is a popular e-commerce platform in Japan in recent years. MY REVIEWS WILL NOT BE KIND. Truly unexpected and it seems to have ramped up since December 2021. Again MERCARI IS NOT SAFE. You can also use the magic wand feature available in the application which will enhance your photos, and make them even more appealing. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. She sent me damaged goods and Mercari protected her. Pay special attention to your closet and that one drawer in every home that stores all the things you never even think about or remember you own. Be as detailed and as honest as you can. The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. Hi Jennifer 'In honor of imnotlegolas for starting this subreddit. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! Mercari Local & Shipping - allow for both methods of shipping, which increases chances of a sale. requires a download . On the 9th Mercari responded the following: #m13166668176 for $ 27.00 plus tax and shipping cost. I give this app 1 star and that is being generous. To make it clear any illegal condition in a contract is a VOIDED CONTRACT! Do not use them. They kept asking for it so I wanted the page to stop coming up. Havent had problems with ebay. list of prohibited items. Left three messages two emails. The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. Mercari selling has quickly become my favorite marketplace due to its streamlined selling process and massive pool of shoppers. I took their word for it and listed the purse. Its not a good place to be a seller. Sellers have no protections. But first, lets focus on how to use the Mercari app. If you don't ABSOLUTELY know whether the item is authentic, do no attempt to sell it on eBay or anywhere else. Describe the items you are selling in detail. Pretty much the same thing. Thanks for the info. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! However, if your order hasnt arrived even after 7 days, you are eligible to cancel your order and get a refund even if the item is sent by the seller. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. THAT is outrageous to buy something and NOT have the customer service to make it right. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. otherwise facilitate the unlicensed use of copyright materials (such as She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping. Now they suddenly want to be law abiding Im calling a spade a spade. After logging in you can close it and return to this page. I always add the 3 hashtags sellers are allowed to use. If you've received a warning message from Mercari because you've listed a prohibited item or engaged in any prohibited conduct, then be wary because this can lead to temporary suspensions, account restrictions, or termination, depending on the severity of the warning or number of prior warnings received. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. One transaction was perfect. For more info take a look at Mercari packing guidelines. However, there are situations when a weird and unique product becomes easier to sell on online marketplaces. I guess I am done with this site. Agree with you reselling platforms dont investigate or penalize enough for replicas - and many buyers wont know the difference - including me (lol) - so I dont buy luxury that way. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . Wow! Its much better and safer for a buyer to shop at eBay. Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? In this article, we will compile a list of useful and actionable tips on how Mercari works, what you can sell on Mercari, what the Mercari seller fees and shipping options are, and how to sell on Mercari and other marketplaces fast and effectively by using Crosslist. What does that mean literally came from a replica site? Check out seller item for sale But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? There is no buyer protection on this site. Part of their agreement with approved vendors is that these "seconds" cannot be described or sold as a genuine and perfect original. Sigh. Where to Sell Apple Watches for Most Money (My Experience), How to Hire a Virtual Assistant in 2023 (My Experience), 15 Jobs that Pay Over 300k a Year Thatll Surprise You.
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